Experiences with non-techies

[Gmoneyinthebank]

Company I worked for bought new workstation PCs and asked me to package up an old one to ship to another office.  They had a monitor but the person getting the computer was incapable of telling me which ports the monitor had on the back (first warning).  So I put one of every imaginable cable in the box with it when I shipped it to them.  I get an email the next week complaining that they need me to tell them what adapter they need to buy to make it work.  Long story short, they had been trying to plug a VGA cable into the serial port on the motherboard I/O.  Several phone calls later, I had to text them a picture of my hand pointing to the VGA port on the graphics card.  

[Guest]

Idk if this counts, but smh my mom is trying to convince me that gigabyte is pronounced Jiggabyte. 

[Herman Mcpootis]

[Herman Mcpootis]

Just now, Schnoz said:

The 8700 stock cooler runs hot but it's fine, and using a single thread will only bottleneck its sister thread. If you really want single-threaded performance then turn Hyperthreading off in the BIOS.

OP was using an i5 8400.

[soldier_ph]

10 hours ago, Herman Mcpootis said:

Trust Me, I'm an engineer 

[Herman Mcpootis]

7 minutes ago, Pascal... said:

Trust Me, I'm an engineer 

worst part is, he's still trying to argue that the i5 "upgrade" is justified and trying to downplay the i7's HT advantage. With the same "Trust me" bullshit and trying to claim it's the OP's choice in the end.

[soldier_ph]

16 minutes ago, Herman Mcpootis said:

worst part is, he's still trying to argue that the i5 "upgrade" is justified and trying to downplay the i7's HT advantage. With the same "Trust me" bullshit and trying to claim it's the OP's choice in the end.

What is he even trying to say or point out ? 

[Herman Mcpootis]

9 minutes ago, Pascal... said:

What is he even trying to say or point out ? 

Keeps trying to claim that the i7 isn't worth the price over the i5 8600 in an upgrade... When the user already has an i5 8400

 

what the fuck is wrong with these techtards...

[Guest]

2 hours ago, Schnoz said:

I have some serious dummies at my school when it comes to tech. (long story incoming) Another guy at my school has this several-years-old gaming laptop. It's still decently fast, but he skimped out on RAM when he bought it and it only has 4 GB. He asked me what to do, and after searching up the model number and finding out his faptop (I call it that sometimes based on  the browsing history I saw) has swappable SODIMMS, I told him to get some better RAM, two 8 GB sticks. 

you have some pretty good stories.

[WkdPaul]

Long story shortened ;

 

I'm a few tiers up the chain of IT support.

 

Got a call escalated this morning, lady's PC is getting the "trust relationship" error in Windows 7. The fix is simple, but we first need to log into the PC with a local account. Frontline can't do that.

 

And can't do that in person since she's in a remote office where we don't have IT staff present.

 

Not an issue, I direct her into logging in with the local admin account.

 

Can't RDP into the PC, some sort of network error, but it's ok, network is working, so I direct her to our website that uses a 3rd party software to remote in.

 

... Just getting to the site took 20 minutes!!!! At first she was doing a Google search of the address, was ready for that! But then it wouldn't work, she would get on weird pages or get 404 errors ... Nothing made sense because she was able to get to any other website.

 

She was finally able to reach the site, and when I logged in, I saw what she was typing ;

 

internet.ourserveraddress.com

 

WHAT???!?!?!!?

 

She couldn't explain why she was putting "internet." In front of the address I was giving her!

Edited February 21, 2019 by wkdpaul

[imreloadin]

15 minutes ago, wkdpaul said:

Long story shortened ;

 

I'm a few tiers up the chain of IT support.

 

Got a call escalated this morning, lady's PC is getting the "trust relationship" error in Windows 7. The fix is simple, but we first need to log into the PC with a local account. Frontline can't do that.

 

And can't do that in person since she's in a remote office where we don't have IT staff present.

 

Not an issue, I direct her into logging in with the local admin account.

 

Can't RDP into the PC, some sort of network error, but it's ok, network is working, so I direct her to our website that uses a 3rd party software to remote in.

 

... Just getting to the site took 20 minutes!!!! At first she was doing a Google search of the address, was ready for that! But then it wouldn't work, she would get on weird pages or get 404 errors ... Nothing made sense because she was able to get to any other website.

 

She was finally able to reach the site, and when I logged in, I saw what she was typing ;

 

internet.ourserveraddress.com

 

WHAT???!?!?!!?

 

She couldn't explain why she was putting "internet." In front of the address I was giving her!

That's when you just tell her to throw the whole computer away and her last paycheck will be in the mail

[SenKa]

On 2/18/2019 at 11:37 AM, Herman Mcpootis said:

worst part is, he's still trying to argue that the i5 "upgrade" is justified and trying to downplay the i7's HT advantage. With the same "Trust me" bullshit and trying to claim it's the OP's choice in the end.

To be completely fair, if OP is gaming then hyperthreading on Coffee Lake isnt a huge bump, but its sure as shit bigger than the couple hundred MHz between an 8400 and 8600.

[NumLock21]

Was at my local PC shop the other day and some dude has walked in with some busted up laptop that looks like it was grabbed from a dumpster and that person wants the store to make it brand new. 

There was another time when this other person came in with his gaming rig, and the first thing he said was he's an engineer like they're all high and mighty, and then began to explain his nonsense problem in HEX code language. They told him to contact the company, where he got it from.

[WkdPaul]

11 minutes ago, imreloadin said:

That's when you just tell her to throw the whole computer away and her last paycheck will be in the mail

I have more, a LOT more ...

 

Once, I sent a link to a user that would start a remote session on his PC, he replies by email that it's not working, the files downloaded but won't open.

 

He was working remotely from a client's sites, and he was looking at that email on his phone, not his laptop ... He apologized when he realized what he was trying to do, but still ...

*facedesk*

[imreloadin]

42 minutes ago, wkdpaul said:

I have more, a LOT more ...

 

Once, I sent a link to a user that would start a remote session on his PC, he replies by email that it's not working, the files downloaded but won't open.

 

He was working remotely from a client's sites, and he was looking at that email on his phone, not his laptop ... He apologized when he realized what he was trying to do, but still ...

*facedesk*

I have a couple of stories like that. I used to work as a Laptop technician for the field support team of a company that did security systems for homes and businesses and one day someone shipped me their laptop without opening a ticket (they're not supposed to do as you can guess) and on top of the laptop was a note that just said "Screen doesn't work". So I take the laptop out of the box and go to open it up and it turns out the guy somehow sheared both hinges off along with the cabling so it wasn't even connected to anything anymore...

[JoeCoke]

Lol I've probably already said this on here before, but I remember back when I upgraded to 8gb of RAM back in 2013 and was all happy about it. It came up in a conversation I was having with my Mac loving cousin, and he chimes in all smug like "my iMac has 1TB"... His HDD was 1TB. 5400rpm at that, iirc. facedesk

[Bananasplit_00]

48 minutes ago, 2Buck said:

Lol I've probably already said this on here before, but I remember back when I upgraded to 8gb of RAM back in 2013 and was all happy about it. It came up in a conversation I was having with my Mac loving cousin, and he chimes in all smug like "my iMac has 1TB"... His HDD was 1TB. 5400rpm at that, iirc. facedesk

facedisk 

[SenKa]

True showcase of the geniuses at apple.

 

One day, I went to my local apple store with a PowerMac G4. I wanted to test just how dumb somebody could be, and elected that this was the best way.

 

This PowerMac G4 had no HDD, but was fully functional. I walked into the store trying to get help as to why I couldn't install macOS.

 

Spent an hour and a half there laughing internally as "geniuses" try and:

 

Plug a Firewire 800 drive into a FW 400 only machine

 

Be baffled by the lack of installable medium

 

Be bewildered by literally everything infront of them.

 

Literally be unable to test it full stop for about 45 minutes as they dig a VGA monitor out of mothballs.

 

This was in 2016, still funny as hell.

[SenKa]

I am very much a techie, but since this is a thread of dumb stores I think it still fits.

 

Pulled my system out of Define Mini C TG, since I figured I could sell it.

 

No bites, finally decide to put it all back (and do proper cable management. Something I hadn't done before.)

 

Build goes smooth, I will forever love Fractal for how easy they make building in a case.

 

I go to transfer my 1.7TB Movie folder to new 8TB hdd (HDD would not fit in my old case. AIO block and RAM forbid it. Wasn't about to remove my CPU cooler to install an HDD)

Something doesn't feel right, I could of sworn it was 2.7 TB.

 

I remembered having: 128GB Boot NVME, 16GB Optane, 1TB SSD, 1TB HDD. (Yes, that math doesnt add up. Especially since the SSD was half full prior to the movies being copied)

 

Pull the 1TB HDD.

 

Why do I still have two 1TB drives!?

 

Bamboozled as fuck, I look at the 1TB HDD only to see behind it, a 1TB External HDD connected to the USB hub on my monitor.

 

Still doesn't explain the lack of a full terrabyte of movies, but a relief to see I wasn't going insane.

 

1.5 hours of troubleshooting later (which included some weird anomalies like my 8TB HDD going from full formatted to half formatted in "GPT Protected" and the other half non-formattable. Solution was to clean the drive in CMD.) , it most definitely was not. I pulled the drive I suspected had gone kaput, it was an installation of macOS from a failed Hackintoshing attempt.

 

Moral of the story: You dont have to be a non-techie to be stupid sometimes!

[Drak3]

No one at my Apple store could tell me how the twin Thunderbolt controllers in the new Mac Mini were configured. Not even the Mac Mini itself could tell me.

[JoeCoke]

17 hours ago, Schnoz said:

"OH YEAH VIRTUAL MEMORY WORKS GREAT IT'S EVEN PHASTER THAN PHYSICAL MEMORY"

thiccer than physical mammaries

Well DUHHHH virtual memory is faster! If it's already virtual then the brain of your computer doesn't have to convert physical things to virtual things, it saves a lot of time!

[Gegger]

I don't even know if this counts, but my school had this Scratch 2.0 course that I signed up for, hoping for a better knowledge of Scratch, blah blah blah. The teacher they gave us knew less Scratch than me. She's like, "Where is the sprite?!!?!?!?!? I can't see it!!!" A friend and I, "WTH!!!??!??!?!!?? The sprite is hidden!!!!!!" Also: "How do you make a sprite rotate?"  IT'S THE 2ND MOST BASIC THING IN MOVEMENT!!!!!!!!!!!!!!!!!!!!!!!!!!! Then the teacher made me and my friend teach the class ._. 

[Bitter]

I guess I'm fairly lucky, both my mother and aunty are using Ubuntu Linux now and I rarely have any problems they need help with I really try to limit whom I help or offer to help because so many people are the kind who will perpetually blame you if anything ever goes wrong. In car repair we call them the 'evascents'. Evascents you put those wiper blades on my tire is flat.

[Gegger]

Just another short one: When people don't know the difference between memory and storage  fffs.

My mom was trying to see how much storage she had on her MacBook Air from 2013 ish. She's like, "Oh, I have 4GB memory!" (Keep in mind that I'm not even 15 yet) Me: *facedisk* "Aren't you a computer science major? Storage is what you're looking for, not memory. DDR3 is a kind of RAM/memory!!!!!!!!!" *Clicks on the storage tab* "You have 128GB flash storage...."

[soldier_ph]

We had sports this afternoon in school, the conversation in the changing room goes as follows:

 

Two random Dudes to each other: Hey, give me your phone I want to show him (to me) a song 

 

Other guy: Ok, here, my Passcode is 6666 

 

The other guy: Oh hey, my Passcode is 3333 

 

Sure, just scream out your Passcode of your phone so I could just take it from the box we have to put it during class and do some certain things...

 

*facedesk*