iPad Pros Shipping Bent from Apple, new feature

[Nicnac]

this is ridiculous 

[Nicnac]

19 minutes ago, Brooksie359 said:

If there is a design flaw causing QC issues then normally they would shit down production to fix said problem.

Shitting on a production line doesn't seem to be the right approach to me...

[Jtalk4456]

20 minutes ago, Brooksie359 said:

The issue is that is the QC departments job. If there is a design flaw causing QC issues then normally they would shit down production to fix said problem. Instead apple simply said to hell with it and ship the things anyways. This is a huge issue and they said themselves it is a result of the manufacturing process so obviously they just didn't want to spend the money to fix the issue. There is no middle ground here because what they are doing is actually the most scummy thing I have seen a company do in a long time. If this was a cheaper device it might be a bit more acceptable but this is a very expensive piece of hardware and they shouldn't be knowingly selling a defective device. 

the reason I took that middle grounds is that this is not limited to apple. MANY companies make crap products, often with far worse issues than this. They know it's crap, but they send it out because it's cheap and people will deal with it for the cheap cost. making the bad product is not what I'm holding them accountable for because it's their customer's job to hold them accountable for that. What apple did WRONG above all else was claiming it wasn't bad, knowing many fans wouldn't question them or wouldn't return within the time period

[Ashleyyyy]

2 hours ago, GoldenLag said:

Sorry, it must be me being used to over the top good consumer protections. 

 

If the damage comes from design flaw, then its natural to get an replacement. If the damage is user cause its a different matter. 

 

I know what you are getting at, but this issue has gone far enough to be design fault. The extras that comes with design faults are psudo punishment for not creating a device without design flaws.

 

Offcourse wear and tear do not count toward design flaw.

i said i agreed with the rest of that post. can you read? i said that i found it funny how if people damage their own device it's apple's fault. 

[GoldenLag]

8 minutes ago, Jtalk4456 said:

MANY companies make crap products, often with far worse issues than this.

The only difference is that those companies (when they aknowlage it) say its their fault and it should never have happened. 

 

If they dont, they get shit on because of it. And they do get this of there is an issue and they dont do anything about it. 

[GoldenLag]

4 minutes ago, firelighter487 said:

i said i agreed with the rest of that post. can you read? i said that i found it funny how if people damage their own device it's apple's fault. 

And i tried to respond to the part of why Apple sometimes has to replace devices in certain situations

[Brooksie359]

2 hours ago, Jtalk4456 said:

the reason I took that middle grounds is that this is not limited to apple. MANY companies make crap products, often with far worse issues than this. They know it's crap, but they send it out because it's cheap and people will deal with it for the cheap cost. making the bad product is not what I'm holding them accountable for because it's their customer's job to hold them accountable for that. What apple did WRONG above all else was claiming it wasn't bad, knowing many fans wouldn't question them or wouldn't return within the time period

You just said that other companies put out cheap crap so this somehow excuses this behavior? That doesn't make any sense and there is a key difference between what you are talking about and this situation. You talk about companies putting out cheap crap but that is kinda what happens when you go for cheap products. This is a very expensive product and them sending out a defective product with that price tag is inexcusable. There is no middle ground because what is being done is bad regardless of the company. If any company pulled this crap I would say the same thing so lets stop with the whole "but other companies do the same thing so it's ok". 

[pzspah]

The iBend, naturally curving to suit your hands.

[Jtalk4456]

1 hour ago, Brooksie359 said:

You just said that other companies put out cheap crap so this somehow excuses this behavior? That doesn't make any sense and there is a key difference between what you are talking about and this situation. You talk about companies putting out cheap crap but that is kinda what happens when you go for cheap products.

I never said it excused the behavior. what it does is keep us from being biased against Apple and single them out for a bad design when other companies can be worse. It puts the perspective of the failure into context that they had a failure, like every company does, and the consumer's decision to get the product cannot be ignored as part of the equation. Assuming that spending more equals more quality is one of the biggest reasons Apple is so successful. As long as people keep assuming Apple products to be a, pun intended, notch above the rest without caring about taking an unbiased evaluation, then this crap will continue simply because it can. So I say there is middle ground because part of the blame goes to the consumers who continue to fuel this behavior. If Apple can get away with it they will, it's the consumers job to demand quality.

[imreloadin]

9 hours ago, RedRound2 said:

Say I own an iPad and scratch it, or theres a minor screen damage, because say I dropped it. Under this recall, anyone can easily bend it and claim that then bend caused the damage and under which Apple will be obligated to replace the iPad, FOR FREE.

That's Apple's fault then for doing their recall in such a way. There are always consequences to the choices you make. Also sure there will be people out there who are shady as fuck but the way you talked about it made it sound like Apple will have to deal with hundreds of thousands of people doing this which is completely asinine.

 

9 hours ago, RedRound2 said:

Waiting few days for RMA to get a brand new shiny device, especially after it's been used roughly and extensively isn't even a question.

I thought this was for newly released iPads? How can someone use it "extensively" if it's just been released?

 

9 hours ago, RedRound2 said:

And FYI replacement program doesn't take weeks in Apple Stores, they do it instantly as all they have to do is hand down a brand new device.

Where I grew up the closest Apple store was over 300 miles away...not everyone has the "luxury" of living in a large metropolitan area. But then you'll probably say it's my fault for being born in a more rural area based on your previous Apple circle-jerks...

[descendency]

They're "curved" iPads. The curve makes it more immersive for gaming.

[Brooksie359]

1 hour ago, Jtalk4456 said:

I never said it excused the behavior. what it does is keep us from being biased against Apple and single them out for a bad design when other companies can be worse. It puts the perspective of the failure into context that they had a failure, like every company does, and the consumer's decision to get the product cannot be ignored as part of the equation. Assuming that spending more equals more quality is one of the biggest reasons Apple is so successful. As long as people keep assuming Apple products to be a, pun intended, notch above the rest without caring about taking an unbiased evaluation, then this crap will continue simply because it can. So I say there is middle ground because part of the blame goes to the consumers who continue to fuel this behavior. If Apple can get away with it they will, it's the consumers job to demand quality.

I am so confused by your statements. You say it doesn't excuse them but proceed "but other companies do worse so we shouldn't be so hard on apple". Again you are going with the rhetoric that everyone is giving them crap because it's apple and not because what they are doing is utter b.s.

They clearly being scumbags and this middle ground you are taking is why apple gets away with this crap. 

[Tristerin]

Cant be Bendgate, if it was sent out as an acknowledged NON DEFECT LOLOLOLOLOL

[Jtalk4456]

57 minutes ago, Brooksie359 said:

but proceed "but other companies do worse so we shouldn't be so hard on apple

never said anything of the sort. What I said was that part off the blame goes to consumers for continuing to buy their product. Apple made a bad product, that part of it i'm not going to waste my time getting angry over. If I got angry every time a company made a bad product, I'd be the hulk. I CAN be angry at them for pretending it's not their fault or not a defect or even a problem. But them making bad products is half them and half the consumer. That is the middle ground and if you can't see the difference there, then I'm sorry. But please don't put words in my mouth. I don't think we should be light on apple at all. I just think consumers share some of the blame for the product being bad. But the lying and misdirection is all Apple, and that part makes me very upset.

[CarlBar]

On 12/20/2018 at 4:07 PM, firelighter487 said:

they are. devices are not designed to be able to survive people actively trying to break them in half. 

 

no, it's not. this is completely different. 

 

If a device won;t survive a bend test it won't survive normal wear and tear in most users hands. People drop things, or put them in overstuffed bags or have a pet jump in their lap all the time, (a a few basic examples), all of them but far more stress on the device than the bend test shown above.

[Dabombinable]

11 minutes ago, CarlBar said:

 

If a device won;t survive a bend test it won't survive normal wear and tear in most users hands. People drop things, or put them in overstuffed bags or have a pet jump in their lap all the time, (a a few basic examples), all of them but far more stress on the device than the bend test shown above.

I've seen earlier iPads survive falls off loft beds and bunk beds without problems. Probably wouldn't see that with any of the newer models.

[D13H4RD]

5 hours ago, Dabombinable said:

I've seen earlier iPads survive falls off loft beds and bunk beds without problems. Probably wouldn't see that with any of the newer models.

Unless you hit them right on the volume button. 

 

My iPad 3 suffered that fate 

[mr moose]

9 hours ago, Dabombinable said:

I've seen earlier iPads survive falls off loft beds and bunk beds without problems. Probably wouldn't see that with any of the newer models.

My sons ipad (original first release)  got stomped on when talking tom wouldn't stop copying him (autistic and was 5 at the time).  It has a massive bend in it but still works fine to this day (apart from being obsolete and not able to install any new apps of course).  I don't think anything after the ipad 2 and air 2 was released would survive that.

[RedRound2]

On 12/21/2018 at 12:15 PM, imreloadin said:

That's Apple's fault then for doing their recall in such a way.

Heh, so how else are they supposed to know which one was genuinely bent accidently and purposefully?

Quote

There are always consequences to the choices you make. Also sure there will be people out there who are shady as fuck but the way you talked about it made it sound like Apple will have to deal with hundreds of thousands of people doing this which is completely asinine.

Yes, of the millions of iPads sold, there will definitely be at least thousands of people who would take advantage of the system. It's will definitely not be insignificant like 1 or 2 or 10

Quote

I thought this was for newly released iPads? How can someone use it "extensively" if it's just been released?

They allow a 14-day return period. A recall program of theirs usually last from anywhere between 1-3 years. God please think before you start spouting out stuff

Quote

Where I grew up the closest Apple store was over 300 miles away...not everyone has the "luxury" of living in a large metropolitan area. But then you'll probably say it's my fault for being born in a more rural area based on your previous Apple circle-jerks...

Wtf? Fine RMA it. Goodness. Stop fucking over reacting. If you don't have an Apple store close to use, return it, let them inspect it and I can guarantee it won't take more than 2 weeks to receive a new product. And honestly that would be a no brainer for anyone who cracked the screen and wanted to take advantage of the system

 

Anyway, my point is. If your iPad came bent out of the box, just return it within 14 days and get a new one.

[Dabombinable]

2 hours ago, RedRound2 said:

Heh, so how else are they supposed to know which one was genuinely bent accidently and purposefully?

Yes, of the millions of iPads sold, there will definitely be at least thousands of people who would take advantage of the system. It's will definitely not be insignificant like 1 or 2 or 10

They allow a 14-day return period. A recall program of theirs usually last from anywhere between 1-3 years. God please think before you start spouting out stuff

Wtf? Fine RMA it. Goodness. Stop fucking over reacting. If you don't have an Apple store close to use, return it, let them inspect it and I can guarantee it won't take more than 2 weeks to receive a new product. And honestly that would be a no brainer for anyone who cracked the screen and wanted to take advantage of the system

 

Anyway, my point is. If your iPad came bent out of the box, just return it within 14 days and get a new one.

As far as I'm aware no other tablet manufacturer has had tablets actually come out of the factory bent. Not only that but Apple is acting like its fine, even though all of their previous products shipped unbent
People are pissed due to the sheer fact that this is happening at all, as well as at Apple's pathetic "treat owners like a moron" response.

[Drak3]

1 minute ago, Dabombinable said:

s far as I'm aware no other tablet manufacturer has had tablets actually come out of the factory bent.

Well, none that are still around at least.

[RedRound2]

11 minutes ago, Dabombinable said:

As far as I'm aware no other tablet manufacturer has had tablets actually come out of the factory bent. Not only that but Apple is acting like its fine, even though all of their previous products shipped unbent
People are pissed due to the sheer fact that this is happening at all, as well as at Apple's pathetic "treat owners like a moron" response.

This is just like all other Apple issues. Overblown out of proportion. Probably like 10 people got it bent out of box of the otherwise million of people who perfectly have an non defective product. Yes, Apple's wording has to be significantly improved here, but otherwise I am quite sure the defective units are very very very less.

 

Also, really who else is in the tablet market anyway. Only Microsoft with Surface Line but I highly doubt they move as many products as Apple does with iPad. Plus ipad is significantly thinner and Microsoft has way more issues than a software company ever should have

[kokakolia]

58 minutes ago, RedRound2 said:

This is just like all other Apple issues. Overblown out of proportion. Probably like 10 people got it bent out of box of the otherwise million of people who perfectly have an non defective product. Yes, Apple's wording has to be significantly improved here, but otherwise I am quite sure the defective units are very very very less.

 

Also, really who else is in the tablet market anyway. Only Microsoft with Surface Line but I highly doubt they move as many products as Apple does with iPad. Plus ipad is significantly thinner and Microsoft has way more issues than a software company ever should have

It’s only overblown and justified because Apple products command a high price, therefore build quality issues are inexcusable. Further, competitors like Samsung seldom have these problems. So it is completely justified that Apple is held to high expectations and deserves to be ridiculed for stupid hardware problems. 

[Salv8 (sam)]

this seems like the bets image for this event

[Dabombinable]

18 minutes ago, kokakolia said:

It’s only overblown and justified because Apple products command a high price, therefore build quality issues are inexcusable. Further, competitors like Samsung seldom have these problems. So it is completely justified that Apple is held to high expectations and deserves to be ridiculed for stupid hardware problems. 

@RedRound2

What they said.