AMD Says you have to use stock coolers to keep your warranty.

[dalekphalm]

1 minute ago, TimeOmnivore said:

I'd imagine they don't really care if you used a different CPU cooler, they just include this language for extreme edge cases - like if someone uses a stupidly terrible/cheap cooler that causes the CPU to burn out.

It's likely a legal liability thing.

 

Now, if they develop some method to tell if a third party cooler is being used? Then worry. Until then? There is absolutely no concern here, since they cannot tell what kind of cooler is being used.

[Misanthrope]

Is this really the best dirt intel enthusiasts can come up with? Pure shenanigans.

[Mooshi]

Unless you plan on purposly abusing your chip, I've never had a CPU failure in my many years of computing lol

 

By the time it even becomes a problem, you'd be on a new platform.

[dizmo]

1 hour ago, hconverse02 said:

Are you really going to need a cpu warranty? You have to be too careless to kill a cpu or have a really tragic accident with water.

I have, several times. Sometimes CPU's simply die.

[dizmo]

5 minutes ago, Mooshi said:

Unless you plan on purposly abusing your chip, I've never had a CPU failure in my many years of computing lol

 

By the time it even becomes a problem, you'd be on a new platform.

Not true, and poor logic Just because it hasn't happened to you, doesn't mean it doesn't happen.

[Mooshi]

7 minutes ago, dizmo said:

Not true, and poor logic Just because it hasn't happened to you, doesn't mean it doesn't happen.

I feel you have to purposly try to break a CPU tbh

[dalekphalm]

7 minutes ago, dizmo said:

Not true, and poor logic Just because it hasn't happened to you, doesn't mean it doesn't happen.

Indeed - while CPU failure is incredibly rare, it can happen.

Though most common is simply a DOA (dead on arrival) chip.

[dizmo]

Just now, Mooshi said:

I feel you have to purposly try to break a CPU tbh

And you'd be wrong.

Just now, dalekphalm said:

Indeed - while CPU failure is incredibly rare, it can happen.

Though most common is simply a DOA (dead on arrival) chip.

Aye, I've had that as well. It's also great for buying used hardware...though it's why I generally stick with Intel. There's a lot of pins to potentially bend with AMD.

[Derangel]

As others have said: This has been around for years and Intel says the same thing.

 

I imagine its there so that they don't have to deal with users damaging the CPU by improperly installing aftermarket coolers as some of them, especially cheap ones, have pretty horrid mounting mechanisms. Either that or so they don't have to warranty people damaging or frying their CPUs by using crappy coolers that cannot properly keep the CPU cool. Or, really, any number of other reasons. Either way, AMD and Intel have no way of knowing what cooler you used. This is pretty much a non-issue unless someone can provide some solid proof of AMD denying someone a warranty because they used an aftermarket cooler.

[Mooshi]

What I find hilarious is even with the stock cooler, you can still remove  the cooler with the CPU glued in place beneath it.

[Notional]

As other have stated, it's impossible for AMD to prove what cooler you have used. I think this is simply a way to cover them legally if a user use an inadequate cooler. I doubt AMD will ever void your warranty if you choose a proper different cooler.

That being said, it's pretty bad if AMD will use it as a bs excuse to not warrant their products.

[Razor01]

I don't think they will use it as an excuse, haven't heard anything about in all these years.

[Taf the Ghost]

https://www.reddit.com/r/Amd/comments/8eajxx/ryzen_2600x2700x_are_not_eligible_for_amd_boot/dxu2ywp/

 

1) You can get a boot kit if your motherboard isn't up to date.

2) AMD will be updating their FAQ.

Quote

AMD_jamesProduct Manager 

That FAQ is 5 years old... we'll have an update soon(tm) to clarify things.

3) AMD would never ask and will just take RMAs anyway. The Gen 1 Ryzen X-models without a boxed cooler would still have an implicit warranty anyway. This is one of those "Warranty Void if Removed" situations, at worst.

[NumLock21]

It's been like this for a while. It seems that person who created that video, has finally decided to read his warranty booklet. Fun fact, for Intel you will need your stock cpu cooler when doing a RMA, they will ask the number that's on it.

[Spotty]

They can't possibly certify and list every third party cooler out there that is compatible with each CPU (especially since with each new CPU family there are new heatsinks being released after release), so it's probably easier to say that they know it works with the stock provided heatsink and they can't guarantee anything beyond that.

 

 

[D13H4RD]

Hasn’t this been a thing for a long while?

 

I reckon back when this was first a thing, AIOs, large air coolers and custom-loop liquid cooling weren’t much of a thing 

[Herman Mcpootis]

3 hours ago, RadiatingLight said:

This is really deep in AMD's site, and AFAIK this is for their processors that come with a heatsink pre-mounted, which were last sold in 2009.

no way that AMD actually will void your warranty for using a 3rd party cooler. Still something that shouldn't be on their website in such a broad context.

 

Also, I guess that the proper way to cool an 1800X is by blowing on it?

no, you're supposed to use this:

[leadeater]

3 hours ago, MageTank said:

Not to mention, Intel has said the same thing for years. The fact that this is just now turning in to news worries me, as it means less people read the instructions than what I previously thought...

I never RTFM, nobody got time for that. Wing it, what could go wrong.

 

Seriously though I basically never do, not unless it's something I've never worked on before.

[leadeater]

2 hours ago, Mooshi said:

I feel you have to purposly try to break a CPU tbh

I've had a E7-8890v4 die in an HPE DL580 Gen 9 recently (well end of last year), it happens and I never touched it or installed the replacement. CPUs die it's just very rare, more you have the more likely you will see one. 

[Humbug]

2 hours ago, Mooshi said:

Unless you plan on purposly abusing your chip, I've never had a CPU failure in my many years of computing lol

ya, I'm pretty sure I have a few very old CPUs lying around somewhere in my house. Long after the rest of their systems have passed on... If I find a compatible working mobo and RAM they will function as good as new for sure.

[Blake]

Oh look, I live in a country that has proper consumer protections, that laughs at the whole 'warranty' thing. Oh i voided my warranty? too bad you can't void consumer laws... 

 

Also as others have pointed out this seems to be pretty standard practice, AMD/Intel/nVidia have all been saying this for years.

[Vode]

It's funny.

 

When Nvidia pulled the GPP crap we're giving them the benefit of the doubt despite obvious malintent, the thread title was"Well Intention Marketing or Anti-Competitive"

 

Yet when AMD pull some minor shenanigans it's anti competitive. Give me a break Guess what overclocking "voids" your warranty too.

 

[Humbug]

As others have said if AMD ever implements this policy it would be anti-consumer (not anti-competitive).

 

Anyway why don't they just remove that policy from their documentation, what's the point of having it there? 

[Mihle]

So what, there is simply no way they could enforce it. So...

[mr moose]

You know saying stuff like "they'll never find out" and "they can't prove you used another cooler" does not suddenly make it legitimate. 

 

In other news I saw a hairdryer that said the warranty was void if I used it in the shower.   Clearly these labels are illegal right?