AMD Says you have to use stock coolers to keep your warranty.

[asus killer]

i think it's just lawyers talk, any product's warranty it's only valid if you use it as intended by the manufacturer. Any product contains a mention about this.

Still i don't think they plan on enforcing this. How would they even know what kind of cooler you used? CSI PCMasterRace?

[NinjaQuick]

Actually, it isn't even legal to void a warranty on that basis, AMD knows it. The warning is really more of a formality in lawyer speak. The only way the warranty can be voided is if the claim made is a result of damage caused by the aftermarket cooler. If a stock cooler is used then you are fully covered. The correct reading is that if cooling related damage happens, and you use an aftermarket cooler, then the warranty is voided.

 

The federal law governing this in the US was originally made to protect drivers from being forced to use very expensive dealer parts instead of doing parts themselves. The car as a whole cannot be voided, just damage as a result of the modification, and the modification itself.

[Nowak]

1. This is anti-consumer, not anti-competitive
2. AMD can't legally enforce this anyway
3. Please fix your post to match the guidelines

[Trixanity]

I'm imagining that they won't cover the warranty if the mounting pressure from your 1.5 kg piece of metal hanging from the side via a dodgy mounting mechanism kills the CPU. That's what the language cited is about.

[Sauron]

7 hours ago, hconverse02 said:

Are you really going to need a cpu warranty?

Yes, if the cpu is DOA or defective.

[laminutederire]

4 hours ago, leadeater said:

I never RTFM, nobody got time for that. Wing it, what could go wrong.

 

Seriously though I basically never do, not unless it's something I've never worked on before.

Even then it's mostly common sense, and I don't know how it used to be, but in recent years, it has been rather easy. You really have to be working at LMG to tho k you need to put thermal paste first and break something

It seems the hardest part is to make it look nice, or to do it in small cases with bigs hands

[laminutederire]

1 hour ago, NowakVulpix said:

1. This is anti-consumer, not anti-competitive
2. AMD can't legally enforce this anyway
3. Please fix your post to match the guidelines

No but anti competitive is better because it can be argued at a later date that Nvidia is allowed to do their shut because AMD is anti competitive as well. Duh

[leadeater]

12 minutes ago, laminutederire said:

Even then it's mostly common sense, and I don't know how it used to be, but in recent years, it has been rather easy. You really have to be working at LMG to tho k you need to put thermal paste first and break something

It seems the hardest part is to make it look nice, or to do it in small cases with bigs hands

And not drop it or have it fall off a table 

[mr moose]

1 hour ago, NowakVulpix said:

1. This is anti-consumer, not anti-competitive
2. AMD can't legally enforce this anyway
3. Please fix your post to match the guidelines

This is not even anti consumer, it's nothing.  Its standard practice at best.  It's just a manufacturer saying if you replace an integral component with something we didn't manufacture or approve then we cant guarantee it won't break.

[Technomancer__]

and how would they know? they cant know if you used an aftermarket cooler or their cooler if you rma it

[laminutederire]

21 minutes ago, leadeater said:

And not drop it or have it fall off a table 

I'm surprised they haven't done a drop test yet like some people (for some reason) with phones! Of course it wouldn't be intentional, but when you have dropped half of them, better turn this into a good video !

[Doobeedoo]

This doesn't seem something classified as anti-competitive though. Not like ot would have been known as well. Also it may be something that needs clearing from website and manual maybe. 

[Bananasplit_00]

this really isnt anticompetative unless you mean against themselves, it is however anti consumer. not like they will be able to tell what cooler you had on there generally so dosent matter does it?

[yian88]

fake news, nothing wrong with AMD, only nvidia/intel

[JoostinOnline]

3 minutes ago, yian88 said:

fake news, nothing wrong with AMD, only nvidia/intel

I don't think you understand what fake news is. It's not synonymous with "incorrect news".

[mr moose]

5 minutes ago, yian88 said:

fake news, nothing wrong with AMD, only nvidia/intel

It's not fake news, it's just typical, irrelevant and sensationalized news.  Like all the news we seem to get these days. 

 

Also this has nothing to do with Intel or Nvidia exactly so why bring them up?

[SpaceGhostC2C]

7 minutes ago, mr moose said:

It's not fake news, it's just typical, irrelevant and sensationalized news.  Like all the news we seem to get these days. 

 

It's at least "fake title", though:

1. It's not (just) "AMD" (see for example this link)
2. It's not "now" (see for example the date in the previous link)
3. It's not "anti-competitive" (seems like a random "stuff that sounds bad" term thrown around - see numerous previous posts)

Still, probably it's better described as "nothingburger" than "fake news"  

[mr moose]

3 minutes ago, SpaceGhostC2C said:

It's at least "fake title", though:

1. It's not (just) "AMD" (see for example this link)
2. It's not "now" (see for example the date in the previous link)
3. It's not "anti-competitive" (seems like a random "stuff that sounds bad" term thrown around - see numerous previous posts)

Still, probably it's better described as "nothingburger" than "fake news"  

Fake news is news that is made up to promote a non existent ideal.  This is real news that has been twisted and had terms thrown at it to make it sound like something bigger than it is.  I definitely agree it is a nothing burger, but it is not fakenews. 

[Ezzy-525]

This is just to cover their arses when someone uses a completely homebuilt watercooling setup that pisses water on the CPU, then they try and get it replaced under warranty.

 

It's not really meant for your average joe who buys a Hyper 212.

[anotherriddle]

I am not happy about this. Even if they decide to still warranty CPUs of consumers that do not follow these bullshit rules, I still hate this legal ass covering.

 

I love AMD they are much more friendly to the open source community and open standards than the other big players in the industry. However, its importand to call out anti consumer practices to stop stuff like this in their tracks.

[D13H4RD]

47 minutes ago, yian88 said:

fake news, nothing wrong with AMD, only nvidia/intel

I really hope you’re joking.

 

They all pull this

[mynameisjuan]

25 minutes ago, anotherriddle said:

I am not happy about this. Even if they decide to still warranty CPUs of consumers that do not follow these bullshit rules, I still hate this legal ass covering.

 

I love AMD they are much more friendly to the open source community and open standards than the other big players in the industry. However, its importand to call out anti consumer practices to stop stuff like this in their tracks.

Im sure AMD is going see this thread and be like "oh shit guys" and change everything all because of one warranty controversy that has been around for years. 

 

BTW bolding certain words is distracting.

[GoldenLag]

Please fix the clickbait title and correct it to actually what it supposed to say. Its supposed to be Anti-consumer not anit-competetive

 

On a another note: im pretty shure a lot of good companies take in things even though it is outside of warranty. 

This is more for when someone orders a 9 watt cooler from ebay and complains their threadripper died

[Drak3]

So, when did AMD enter the aftermarket cooling segment?

Where can I get a Wraith Spire with the mounting hardware for for my 4460? The stock Intel cooler sucks.

 

/s

[GoldenLag]

1 minute ago, Drak3 said:

So, when did AMD enter the aftermarket cooling segment?

Where can I get a Wraith Spire with the mounting hardware for for my 4460? The stock Intel cooler sucks.

 

/s

It is called zip ties....