Guys I don't know what the hell to do. I ordered a desk and it was really late from Amazon and so I started a live chat ...

[idontlikephysx]

Guys I don't know what the hell to do.  I ordered a gaming desk and it was really late from Amazon and so I started a live chat and told them of my issue which was seeing different messages about when this would come and that it was said to be arriving on the 5th and still was not here and well now later, the afternoon, I see that it is being delivered today but the thing is ..... Amazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.  Now I am a person that feels morally obligated to tell them but they decided to process the refund and tell me to keep the desk.  What the hell do I do?  What would you all do? 

[Senzelian]

3 minutes ago, idontlikephysx said:

What would you all do? 

Keep the desk and not order furniture at Amazon.

[Ben17]

4 minutes ago, idontlikephysx said:

Guys I don't know what the hell to do.  I ordered a gaming desk and it was really late from Amazon and so I started a live chat and told them of my issue which was seeing different messages about when this would come and that it was said to be arriving on the 5th and still was not here and well now later, the afternoon, I see that it is being delivered today but the thing is ..... Amazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.  Now I am a person that feels morally obligated to tell them but they decided to process the refund and tell me to keep the desk.  What the hell do I do?  What would you all do? 

I'd just keep it if they said to tbh 

usually the cost of shipping makes it more expensive for them to ship it back as opposed to just telling you to keep it tbh 

[Action_Johnson]

If I didn't need the desk, but still got it, I would donate it to something like Goodwill, Salvation Army, or St. Vincent DePaul. 

 

I've done that before when I've accidentally received more quantity than needed of something. 

[IkeaGnome]

5 minutes ago, idontlikephysx said:

Guys I don't know what the hell to do.  I ordered a gaming desk and it was really late from Amazon and so I started a live chat and told them of my issue which was seeing different messages about when this would come and that it was said to be arriving on the 5th and still was not here and well now later, the afternoon, I see that it is being delivered today but the thing is ..... Amazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.  Now I am a person that feels morally obligated to tell them but they decided to process the refund and tell me to keep the desk.  What the hell do I do?  What would you all do? 

Amazon said if it shows up it's free. So if it shows up, it's free.

[wANKER]

The moral approach here is to do what they've told you to do.

They have their reasons. Processing returns and restocking items, especially on bulk items, is expensive. 

So the cost of the product + the value in customer service, is probably more worthy to them than you returning it. 

[Hairless Monkey Boy]

I would let them know that the desk arrived, and that I would like to return or cancel the refund.

[dizmo]

Did you not understand what the rep told you, or what you wrote in the OP? They said keep it. They know you're going to get it.

[idontlikephysx]

20 minutes ago, Action_Johnson said:

If I didn't need the desk, but still got it, I would donate it to something like Goodwill, Salvation Army, or St. Vincent DePaul. 

 

I've done that before when I've accidentally received more quantity than needed of something. 

Eh I needed the desk and was upset when I thought I would not be getting it.  Not getting an extra here.

[Letgomyleghoe]

31 minutes ago, idontlikephysx said:

mazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.  Now I am a person that feels morally obligated to tell them but they decided to process the refund and tell me to keep the desk.  What the hell do I do?  What would you all do? 

keep the desk, they are the biggest company in the world, and can deal with the losses of a table...

[Dedayog]

1 hour ago, idontlikephysx said:

Guys I don't know what the hell to do.  I ordered a gaming desk and it was really late from Amazon and so I started a live chat and told them of my issue which was seeing different messages about when this would come and that it was said to be arriving on the 5th and still was not here and well now later, the afternoon, I see that it is being delivered today but the thing is ..... Amazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.  Now I am a person that feels morally obligated to tell them but they decided to process the refund and tell me to keep the desk.  What the hell do I do?  What would you all do? 

You feel morally obligated?  So do what you feel morally obligated to do.  Why does our opinion affect your morals?

 

Now, when you realize you're just a regular person, keep the desk

 

 

[SpaceGhostC2C]

1 hour ago, idontlikephysx said:

.  What the hell do I do?  What would you all do? 

As per Amazon's instructions:

Quote

 if I got my desk to just keep it for free. 

 

1 hour ago, idontlikephysx said:

 Now I am a person that feels morally obligated to tell them 

Then tell them. They will reply once again:

Quote

 just keep it for free. 

[idontlikephysx]

1 minute ago, Dedayog said:

 

Now, when you realize you're just a regular person, keep the desk

 

 

Never have been a regular person so ...

[Dedayog]

2 minutes ago, idontlikephysx said:

Never have been a regular person so ...

Oh, once you realize we're all unique snowflakes... just like every other snowflake...

 

It's like the goth kids in high school.  So rebellious and different!  Eschewing the mainstream!!!  and looking just like every other goth kid

 

Again, keep the desk or not.  If you're truly as you say, you don't need our opinions.

 

Or donate it, make someone's life a little bit better for it.

[FmPhenom]

Shut up and do what Amazon told you to do. 

[idontlikephysx]

Just now, FmPhenom said:

Shut up and do what Amazon told you to do. 

This coming from a Patriots fan though. LOL! : S 

[FmPhenom]

1 minute ago, idontlikephysx said:

This coming from a Patriots fan though. LOL! : S 

1 bad season and 20 years of dominance. That s a fair trade any team would take any year.

 

Fan since Bledsoe.

 

Not gonna take football criticism from anyone that hails from America junior.

 

 

 

 

 

 

[minibois]

1 hour ago, idontlikephysx said:

Amazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.

I think this would answer it for me. Keep the desk, it's probably more expensive for them to return the desk to Amazon again anyways.

If you feel bad about getting the desk for free, you can always decide to gift the item (to a friend or family member of charity/thrift shop).

[Wheresmehammer]

It's no loss to Amazon, losing a customer is.. don't debate, keep it in good faith, they clearly need you so you keep buying from them. It's somewhat deceptive unless you educate yourself.

[Orange1]

3 hours ago, idontlikephysx said:

Guys I don't know what the hell to do.  I ordered a gaming desk and it was really late from Amazon and so I started a live chat and told them of my issue which was seeing different messages about when this would come and that it was said to be arriving on the 5th and still was not here and well now later, the afternoon, I see that it is being delivered today but the thing is ..... Amazon had said to me they wanted to process a refund and started it and said if I got my desk to just keep it for free.  Now I am a person that feels morally obligated to tell them but they decided to process the refund and tell me to keep the desk.  What the hell do I do?  What would you all do? 

Keep the desk and keep your money

 

It is their fault

It is their idea for you to keep the desk and keep your money

 

They are after all a multi billion dollar company, who cares.

It costs them more money to return the desk and throw it in the landfill, yes thats what they do, there was an investigative report on it.

[idontlikephysx]

Well I ran it by the final person I had to run it by and that is mom who actually turned me in a bargain hunter and good shopper and she said keep it and so I am going to.  If the refund goes through fine and if not fine.

[GreatnessRD]

6 hours ago, Voluspa said:

Amazon said if it shows up it's free. So if it shows up, it's free.

Pretty much this. Amazon gifts you a desk and tells you to keep your money? Sounds like a win win for everyone involved. 

You get a free desk. Amazon rights a wrong and keeps a customer for the future. You thinking way too hard, pimp, lol

[LogicalDrm]

-> Moved to Off Topic