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Experiences with non-techies

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Posted
2 minutes ago, Chaos_Sorcerer said:

How do you guys handle it when people claim/think their hardware is good when it's not?

 

Like...I was talking with a group of people I know when the conversation drifted to computers and gaming. This guy was like, "My computer's really good - it's got a core i7, 8 gigs of RAM, and an Nvidia video card."

 

And I was like, "Which card do you have?"

 

"I don't know...I think it's an 820 or a 920?"

 

:|

 

Turns out it's a laptop. I'm guessing it's one with a 920m...which is not even near high-end. I didn't want to make him feel bad or anything like that, so I just went along with it, but it just nagged me for the rest of the day. How do you guys handle situations like this?

 

Honestly...the knowledge of the average consumer is beyond just lacking. It's unbelievable. I mean, in BestBuy's flyer last week, there was an ad saying, "Intense gaming sessions need a Core i7 and 16 gigs of RAM". No sir, that is not the case. And these i7-6500U laptops can barely tag along with desktop i3-6300s. Yeah, 16 gigs of RAM is nice, but not nearly as important as the GPU. And the "high performance" laptops they're selling have GTX 940Ms and dual-core i7s!!! Which makes me wonder: why did Intel even decide to market these CPUs as i7s? I mean...you can get a laptop with a dual-core i7 for $700, while that is what you'd have to pay for just the motherboard, CPU, and RAM on a desktop.

 

And we still have people buying Macs and consoles and these "high-performance" laptops. And we have people who support Donald Trump. 

Honestly I have no idea how to handle the situation since I've never been in one like that. Maybe say something like that GPU isn't THAT great or something so at least you're informing them it isn't great but it sounds like it's still decent so that they don't feel that bad. Idk

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Posted
3 hours ago, DocSwag said:

My guess is it normally isn't for monitors but rather maybe a server issue or something in which case it could be quite reasonable.

Ah.  Ok.

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Posted
2 hours ago, wkdpaul said:

it's reasonable under the circumstances, medical equipment is very expensive and "normal" troubleshooting is understandable, but in this case it was a simple cable that wasn't connected, the end-user (in this case a nurse) should've been able to fix it, it's a simple cable to plug after all, but the end-user was not cooperating at all and when asked to check the VGA cable she became aggressive.

 

The $500 is NOT to fix the cable, it's a "non-issue" fee the company charge (you should read the whole story). We also have similar fees at my workplace, we're expected to call only if it's a catastrophic failure, if it's the case they will not charge anything. If they have to come and it turns out it's a simple fix, they charge us $120/hour starting when the tech gets the call.

Sorry.  I guess I skimmed it more than I should've.  My mistake...  ?

 

What do you do for a living if you don't mind my asking?  I forget if I've ever seen you mention that.

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Posted
1 hour ago, themctipers said:

My dad bought me an i7 3x17u laptop and 

it was fucking horrible

 

asus rma took out the gpu.. Hdd died a bit over a year and the motherboard died about 2 years later 

 

ಠ_ಠ 

Why would they remove the GPU during an RMA?

 

What model i7 is that?  I've never heard of an i7 with an x in the model number.  

 

Not sure what the u means either.

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Posted
6 minutes ago, Bleedingyamato said:

Why would they remove the GPU during an RMA?

 

What model i7 is that?  I've never heard of an i7 with an x in the model number.  

 

Not sure what the u means either.

Dunno, originally it had a GT 640m or something but then it was bumped to Intel hd graphics and there was a missing chip

 

i use an x as a placeholder for a number because I don't know what that is. The u stands for ultra low voltage but I say it stands for ultra shit as it can't even beat out an i5 760 in single threaded tasks 

 

iirc i7 3517u

 

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138 is a good number.

 

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Posted
6 minutes ago, themctipers said:

Dunno, originally it had a GT 640m or something but then it was bumped to Intel hd graphics and there was a missing chip

 

i use an x as a placeholder for a number because I don't know what that is. The u stands for ultra low voltage but I say it stands for ultra shit as it can't even beat out an i5 760 in single threaded tasks 

 

iirc i7 3517u

 

That's got to be annoying.

 

I feel like you need a hug and someone to buy you a shiny new CPU to make up for all the tech shit you've had to put up with.  ?

 

(Sorry not me since I'm nowhere near you.)

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Posted
6 minutes ago, Bleedingyamato said:

That's got to be annoying.

 

I feel like you need a hug and someone to buy you a shiny new CPU to make up for all the tech shit you've had to put up with.  ?

 

(Sorry not me since I'm nowhere near you.)

Well my parents aren't here for that :( 

i mean ones ~175km away xD 

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138 is a good number.

 

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Posted
10 hours ago, DeezNoNos said:

A friend of mine class mate bought an alienware (facepalm #1). HE start too say that is sooo goo and boosting that it could do ultra on 4k well lagging a bit(facepalm #2). When I asked him about the spec he said 17.3 inch latest r9 and 32gb ram (facepalm #3). Then he went on to say that he needs 32 gigs for gaming(nueclear facepalm #1). his specs a haswell i7 and a r9 m290x(why amd on mobile) and 1080p screen with 16 gigs of ram(facepalm #4). Then he went on ahead to say that his friend has a Titan X in his alienware area 51 and the graphics are better than his ps4(well no fucking shit sherlock). He still went on ahead to say that his ps4 is very good and that it is hard to beat on pc(nuclear facepalm #2) and he then goes on ahead to boost about the mid gen update consoles. 

 

And he kept on say that his alienware was good value at $2500 (facepalm #5) and the only other company he though made "gaming" laptops was razer and for that you had to plug in graphics card (nuclear facepalm #3).   

No but An R9 M290X  is about as good as an R9 380,

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Posted
17 hours ago, DeezNoNos said:

A friend of mine class mate bought an alienware (facepalm #1). HE start too say that is sooo goo and boosting that it could do ultra on 4k well lagging a bit(facepalm #2). When I asked him about the spec he said 17.3 inch latest r9 and 32gb ram (facepalm #3). Then he went on to say that he needs 32 gigs for gaming(nueclear facepalm #1). his specs a haswell i7 and a r9 m290x(why amd on mobile) and 1080p screen with 16 gigs of ram(facepalm #4). Then he went on ahead to say that his friend has a Titan X in his alienware area 51 and the graphics are better than his ps4(well no fucking shit sherlock). He still went on ahead to say that his ps4 is very good and that it is hard to beat on pc(nuclear facepalm #2) and he then goes on ahead to boost about the mid gen update consoles. 

 

And he kept on say that his alienware was good value at $2500 (facepalm #5) and the only other company he though made "gaming" laptops was razer and for that you had to plug in graphics card (nuclear facepalm #3).   

Alienwares aren't that bad. I'd choose the Alienware 14 over the Razer Blade any day.

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Posted

My Grandpa isn't a techie, but for his age he's not terrible with tech. Since he lives in Gig city, he get's 7GB download and 2GB upload. One day he complained that the internet was slow. When I walked into his office he said that the internet on his PC was not working and that he was going to call the fiber optic company and complain. When I looked on the back of his pc I saw the ethernet cable was unplugged I said "Grandpa? Does this pc use a wireless connection?" He said, "No, it uses an internet connection." I held up the blue ethernet cable and asked if he'd unplugged it. He said yes. I plugged it in and he said "Wait! Don't plug that in! The computer says I should use an ethernet cable. That one says EPB Fiber Optics on it!" I explained that it was the company name and that the cable was an ethernet cable. We plugged it in and his Internet was fine.

 

There was another time when he had just gotten a new phone and he thought the play store was a porn app...

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Posted

I remember my uncle was complaining about his slow laptop so he handed it to me so I could see whats wrong, I opened the lid and sure enough like 20 hentai adware pop ups showed up and i was like "Hey thats pretty good". 

 

Mildly short story shorter, the disk was more fragmented than the asteroid belt and had the computer equivalent of AIDS.

Git Gud

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Posted
2 minutes ago, WeeWill said:

7GB download and 2GB upload

I don't think this exist for a good price.

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Posted

They pay 69.99 for internet alone because they bundled TV, Phone, Internet, and Power. Altogether I think they pay 400 dollars per month or something like that I'm not sure.

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Posted
2 hours ago, WeeWill said:

They pay 69.99 for internet alone because they bundled TV, Phone, Internet, and Power. Altogether I think they pay 400 dollars per month or something like that I'm not sure.

7 GigaBYTE? More like 7 GigaBIT.

 

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Posted
3 minutes ago, arvark said:

7 GigaBYTE? More like 7 GigaBIT.

More like 7 Megabit. The fastest consumer grade internet offered in the US right now is 2Gbps by Comcast and that costs $300.00/month

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Posted
13 hours ago, wkdpaul said:

it's reasonable under the circumstances, medical equipment is very expensive and "normal" troubleshooting is understandable, but in this case it was a simple cable that wasn't connected, the end-user (in this case a nurse) should've been able to fix it, it's a simple cable to plug after all, but the end-user was not cooperating at all and when asked to check the VGA cable she became aggressive.

 

The $500 is NOT to fix the cable, it's a "non-issue" fee the company charge (you should read the whole story). We also have similar fees at my workplace, we're expected to call only if it's a catastrophic failure, if it's the case they will not charge anything. If they have to come and it turns out it's a simple fix, they charge us $120/hour starting when the tech gets the call.

Looks like I read it wrong too lol... I missed the part where it said they would charge 500 if it was a simple issue :D.

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Posted
11 hours ago, Bleedingyamato said:

Sorry.  I guess I skimmed it more than I should've.  My mistake...  ?

 

What do you do for a living if you don't mind my asking?  I forget if I've ever seen you mention that.

hehe no problem, the whole thing was basically; *client's "fault" = big fees, but if it's "defective equipment" = free or low fees*

 

Officially I'm tier 1 tech support for one branch of a big "business to business" international company, but I also often do tier 2 support since the real tier 2 and tier 3 are in the US (I'm in Canada). I mostly take care of sales reps ... not the most knowledgeable people in the world when it comes to tech! lol

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Posted
28 minutes ago, Lurick said:

More like 7 Megabit. The fastest consumer grade internet offered in the US right now is 2Gbps by Comcast and that costs $300.00/month

yeah pretty much this, 7Gbps isn't available, so forget 7GBps!!! (unless you have access to the ocean fiber cables, the new ones must be faster but I remember some are 10Gbps fiber cables ... so yeah!)

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Posted
13 hours ago, Chaos_Sorcerer said:

How do you guys handle it when people claim/think their hardware is good when it's not?

 

Like...I was talking with a group of people I know when the conversation drifted to computers and gaming. This guy was like, "My computer's really good - it's got a core i7, 8 gigs of RAM, and an Nvidia video card."

 

And I was like, "Which card do you have?"

 

"I don't know...I think it's an 820 or a 920?"

 

:|

 

Turns out it's a laptop. I'm guessing it's one with a 920m...which is not even near high-end. I didn't want to make him feel bad or anything like that, so I just went along with it, but it just nagged me for the rest of the day. How do you guys handle situations like this?

 

Honestly...the knowledge of the average consumer is beyond just lacking. It's unbelievable. I mean, in BestBuy's flyer last week, there was an ad saying, "Intense gaming sessions need a Core i7 and 16 gigs of RAM". No sir, that is not the case. And these i7-6500U laptops can barely tag along with desktop i3-6300s. Yeah, 16 gigs of RAM is nice, but not nearly as important as the GPU. And the "high performance" laptops they're selling have GTX 940Ms and dual-core i7s!!! Which makes me wonder: why did Intel even decide to market these CPUs as i7s? I mean...you can get a laptop with a dual-core i7 for $700, while that is what you'd have to pay for just the motherboard, CPU, and RAM on a desktop.

 

And we still have people buying Macs and consoles and these "high-performance" laptops. And we have people who support Donald Trump. 

Your definition of "high-end" may not be what I consider as high-end and vice versa. Taking the cpus from our systems, Core i5 6500 vs Xeon E5 1650 v3. To you, that Core i5 is a awesome CPU, but to me it's okay, not bad. And my CPU, to you can be overkill or a total waste. The thing is, your build is yours and my build is mine. Same as that person with his laptop. Each computer has their place for that specific individual, which is why it's called a PC, "Personal" computer. Now if that laptop meets that person's needs, expectations, and he's very satisfied with his purchase, then it's a good laptop. Just don't not let the small things get to you.

For the laptops at retail stores, it's the same thing. The average consumer isn't looking for ultra high-end, they just want something decent and a discrete gpu is better than a igpu. Also the games they might going to play, probably will not be the games you're going to play (Farmville). They also sell actual gaming laptops, they're just at place at their very own section of the store.

And the mobile Core i7, there are two kinds, dual core and quad cores. The difference between that and the mobile Core i5, is Core i7 has more cache.

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Posted
51 minutes ago, wkdpaul said:

yeah pretty much this, 7Gbps isn't available, so forget 7GBps!!! (unless you have access to the ocean fiber cables, the new ones must be faster but I remember some are 10Gbps fiber cables ... so yeah!)

You can get 100 Gbps fiber cables, but their range isn't exactly stellar (150 metres for OM4 fibre) :)

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Posted
3 hours ago, Lurick said:

More like 7 Megabit. The fastest consumer grade internet offered in the US right now is 2Gbps by Comcast and that costs $300.00/month

You forgot the $1000 worth of install costs. Cant talk about price unless you include the ginormous fee Comcast charges for the right to have the service. 

I just want to sit back and watch the world burn. 

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970 more expensive than 1060.

13920624_840717316072936_8016289555344192127_n.jpg

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Posted
2 minutes ago, matrix07012 said:

970 more expensive than 1060.

13920624_840717316072936_8016289555344192127_n.jpg

440 dollars... For a 970?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!

 

#1 is this CAD or something

#2 Even if it is CAD that's like the launch price of a 970 BUT THE 480s ALREADY OUT.

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CPU: Pentium G4400, CPU Cooler: Stock, Motherboard: MSI h110l Pro Mini AC, RAM: Hyper X Fury DDR4 1x8gb 2133 MHz, Storage: PNY CS1311 120gb SSD + two Segate 4tb HDDs in RAID 1, Video Card: Does Intel Integrated Graphics count?, Case: Fractal Design Node 304, Power Supply: Seasonic 360w 80+ Gold, Keyboard+Mouse+Monitor: Does it matter?

Laptop (I use it for school):

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Surface book 2 13" with an i7 8650u, 8gb RAM, 256 GB storage, and a GTX 1050

And if you're curious (or a stalker) I have a Just Black Pixel 2 XL 64gb

 

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Posted
1 minute ago, DocSwag said:

440 dollars... For a 970?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!

 

#1 is this CAD or something

#2 Even if it is CAD that's like the launch price of a 970 BUT THE 480s ALREADY OUT.

image.jpeg

it's CAD, but still

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Quiet Whirl | CPU: AMD Ryzen 7 3700X Cooler: Noctua NH-D15 Mobo: MSI B450 TOMAHAWK MAX RAM: HyperX Fury RGB 32GB (2x16GB) DDR4 3200 Mhz Graphics card: MSI GeForce RTX 2070 SUPER GAMING X TRIO PSU: Corsair RMx Series RM550x Case: Be quiet! Pure Base 600

 

Buffed HP | HP ProBook 430 G4 | CPU: Intel Core i3-7100U RAM: 4GB DDR4 2133Mhz GPU: Intel HD 620 SSD: Some 128GB M.2 SATA

 

Retired:

Melting plastic | Lenovo IdeaPad Z580 | CPU: Intel Core i7-3630QM RAM: 8GB DDR3 GPU: nVidia GeForce GTX 640M HDD: Western Digital 1TB

The Roaring Beast | CPU: Intel Core i5 4690 (BCLK @ 104MHz = 4,05GHz) Cooler: Akasa X3 Motherboard: Gigabyte GA-Z97-D3H RAM: Kingston 16GB DDR3 (2x8GB) Graphics card: Gigabyte GTX 970 4GB (Core: +130MHz, Mem: +230MHz) SSHD: Seagate 1TB SSD: Samsung 850 Evo 500GB HHD: WD Red 4TB PSU: Fractal Design Essence 500W Case: Zalman Z11 Plus

 

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