razer Razer asks for your employment information if you buy something on Razer online store

[Syntaxvgm]

fuck this. Closest I've had to do standard identity verification for payment gateways before, and that's about it. Vultr too I guess, but it was optional to do auto pay and not use paypal. None of those ask personal questions like that, just need ID. 

 

These are the same fuckers that want you to be connected to the internet and logged in for your fucking mouse. I would have cancelled. 

[AntiTrust]

its not as bad as facebook asking for your nudes to prevent your nudes getting leaked (true story) 

[badhusband]

1 hour ago, Spotty said:

 

By any chance were you using a VPN when you placed the order? It's possible that there have been a number of fraudulent purchases made on the same IP by people using the same VPN service. Razer would have flagged the purchase order as being suspicious if it comes from a known suspect IP for further review before allowing it to proceed.

nop not at all

[badhusband]

1 hour ago, aki adaki said:

Just don't put correct information in?? That, or order from somewhere else. I usually keep emails for just different sites and stuff. That or individual ones for accounts. You could too, cause it's free and everything. 

I believe they will verify it. I've used some software with education licence, while they can't access any student info, they do have the permission to verify if someone exists.

[Mira Yurizaki]

Kind of related by not really. This reminded me of a time when someone on another forum was asking why Valve wanted their social security number and other information related to taxes, thinking someone or Valve was trying to phish them.

 

A little investigation revealed that Valve has to file a tax form on your behalf if you sold your items (something like over 200 transactions or $10,000 worth of transactions in a tax year) because technically you're using Valve as a storefront and that stuff needs to be reported to the IRS. At least, this applies in the US. I even showed that person the FAQ and IRS page and all that, but they still wouldn't believe it was legitimate. Well, I hope that person didn't get audited.

 

Anywho, if you're not comfortable buying directly from them and you still want a Razer laptop for some reason, there's always the distributors who probably won't ask you such things.

[badhusband]

14 minutes ago, M.Yurizaki said:

Kind of related by not really. This reminded me of a time when someone on another forum was asking why Valve wanted their social security number and other information related to taxes, thinking someone or Valve was trying to phish them.

 

A little investigation revealed that Valve has to file a tax form on your behalf if you sold your items (something like over 200 transactions or $10,000 worth of transactions in a tax year) because technically you're using Valve as a storefront and that stuff needs to be reported to the IRS. At least, this applies in the US. I even showed that person the FAQ and IRS page and all that, but they still wouldn't believe it was legitimate. Well, I hope that person didn't get audited.

 

Anywho, if you're not comfortable buying directly from them and you still want a Razer laptop for some reason, there's always the distributors who probably won't ask you such things.

Ignore all craps below

original: ~~If Steam is a storefront, do you have to show your ID when you try to grab a soda from your local convenience store?~~

 

Edited June 3, 2018 by badhusband

[dizmo]

I'd cancel my order immediately. There's no reason for them to require that.

 

Also, you'd be saving yourself the headache of a Razer product

[Mira Yurizaki]

2 minutes ago, badhusband said:

If Steam is a storefront, do you have to show your ID when you try to grab a soda from your local convenience store?

If there was a joke here, then this is me:

[badhusband]

Just now, M.Yurizaki said:

If there was a joke here, then this is me:

OK $h!t I misunderstood LOL. Yeah these are completely separate things

[BlueChinchillaEatingDorito]

Razer is one of those brands where I don't understand why people still buy from them. At least with Apple there's something "prestigious" about it. Razer? Expensive, uninspiring products that's almost guaranteed to go wrong in the first few months. They make British Leyland look good. This is just the icing on the cake. 

[Saxx]

3 hours ago, Razor Blade said:

Feel free to copy or distribute this reply email I would have sent.

 

 

Dear Razer:

 

Access Denied

 

Sincerely,

Former customer.

Love it 

 

[Jito463]

The only justifiable reason I could see to request employer information, is if you were buying the laptop with financing.  If you're paying for it outright, there is literally no reason I can conceive of to ask for that.

[Mr.Humble]

19 hours ago, badhusband said:

Although I'm not protected by GDPR because I'm buying it from the U.S., it's still unacceptable.

What a time to be... an European.

I wouldn't be byuing Razer stuff even if it was available here, but any company trying to pull this BS and making it a condition of service for an European customer is in TROUBLE. Up to 4 % of global revenue of trouble.

[aezakmi]

Quote

protect the security of our customers

Quote

 verify your identity

Quote

we have your best interests in mind

Spoiler

to ensure that your identity is well protected

 

classic, I wouldn't reply, they're collecting info

also I wouldn't buy their overpriced stuff but that's a different story

 

18 hours ago, Princess Cadence said:

Why don't you just buy a laptop from a brand that doesn't suck?

 

If I'm BUYING something, specially in cash, I am literally not in the obligation to prove or provide any personal information like this is a joke.

I don't think there's cash in the 1st world as everything is made with cards, bank accounts, websites and stuff like that, well that's what I've seen and being told

[D13H4RD]

Why class schedule though? Preventing fraud by giving my class schedule? No, just no.

 

Also, get literally any other laptop. Hell, I'll even take the toasty ASUS GL503GS over this. It's not a great laptop but at least stuff just won't randomly die for no reason regularly

 

Ask @Pendragon or @ZM Fong for laptop advice. They'll give you terrific suggestions.

[79wjd]

30 minutes ago, D13H4RD2L1V3 said:

Why class schedule though? Preventing fraud by giving my class schedule? No, just no.

IIRC Amazon Prime Student also requires (or accepts) a class schedule if you want to renew it. 

[D13H4RD]

4 hours ago, djdwosk97 said:

IIRC Amazon Prime Student also requires (or accepts) a class schedule if you want to renew it. 

Wouldn't a valid student ID be enough? 

[79wjd]

24 minutes ago, D13H4RD2L1V3 said:

Wouldn't a valid student ID be enough? 

They didn't ask. They wanted my schedule and an EDU email iirc. 

[applebook]

On 6/2/2018 at 5:33 PM, Princess Cadence said:

Why don't you just buy a laptop from a brand that doesn't suck?

 

If I'm BUYING something, specially in cash, I am literally not in the obligation to prove or provide any personal information like this is a joke.

 

If one is going to do something stupid like buy a Razer product, at least buy it used at a massive discount.

 

I've just realized that I've hit 777 posts. Will never post again.

[WkdPaul]

On 6/2/2018 at 7:34 PM, badhusband said:

 

After I explained that I'm a student and do not have a full time job, they replied:

 

So, did you use a student discount?

 

If so, then yeah, it's normal that they're trying to validate that you're a student .. my guess is they also have discounts for targeted corporate customers and will also need to validate your employment if you use a corporate discount, and that might explain the first email asking you about your employment.

 

That detail is in one of the post you linked (the OP in one of the link used an EDU discount and they tried to confirm he was a student, that's completely normal).

[Lathlaer]

3 hours ago, wkdpaul said:

If so, then yeah, it's normal

In this case it would be good for the chat guy to just confirm that. No bullshit about "trying to protect your personal data" and " your security is our highest priority" but simply

 

"Dude, want a student discount, show that you are student"

 

I bought only once from Razer store directly and apparently I dodged the bullet, though it might be because I'm European.  

[WkdPaul]

32 minutes ago, Lathlaer said:

In this case it would be good for the chat guy to just confirm that. No bullshit about "trying to protect your personal data" and " your security is our highest priority" but simply

 

"Dude, want a student discount, show that you are student"

 

I bought only once from Razer store directly and apparently I dodged the bullet, though it might be because I'm European.  

Except that seems to be missing from the OP, not sure if he forgot to mention it or not. Also from the correspondence I don't know why they mention security and then asks for employment details, that doesn't add up, but they maybe it's because he tried to use some discount without providing enough information, or maybe the transaction looked suspect because of reasons we aren't aware of. Personally I would've called right away to clear things up. 

 

I've bought stuff with student discount before, and providing some ID and proof of being a student is part of getting said discount.

 

BTW, not saying I'm right, just saying this sounds to be an issue with a student discount and maybe some mistake with communications on Razer's part.

[Tsuki]

16 hours ago, wkdpaul said:

Except that seems to be missing from the OP, not sure if he forgot to mention it or not.

he also doesnt mention if he's buying it outright, or doing financing through them.  if he does financing, i would 100% expect them to want that information.

[Canada EH]

Just skip that part, and if you cant outright lie!

Like if you flip burgs for $10/hr, then say to them you are a "professional" making $350k a year.

[badhusband]

On 6/4/2018 at 4:08 PM, wkdpaul said:

So, did you use a student discount?

 

On 6/5/2018 at 12:06 PM, Tsuki said:

he also doesnt mention if he's buying it outright, or doing financing through them.  if he does financing, i would 100% expect them to want that information.

 

In case anyone still finds this thread, no I wasn't using any financing and didn't get any coupons/discounts.