Posted February 9, 2016 Just now, ryanmmax said: Powercolor... Currently very negative! To start with you pay shipping. Then their 15 business days turns into business days, because they don't stock last gen cards. Finally they send you a crap upgrade that you don't want that in every metric that maters is a down grade. Then when you call and ask they say "its a newer card" and when you complain further they want you to mail it back in at your expense and then they will see what they can do. BEFORE R9-290 PCS+ cooler Pro- Quieter, cooler, better looking, high clock speed After R9-290x Reference cooler Pro- NONE, 1080/60hz display both cards always had 100+FPS I would love to revise this if they come through this week, but I am very doubtful! Computer: http://pcpartpicker.com/p/ZczbWZ ~$950 Computer w/ Peripherals: http://pcpartpicker.com/b/mZNNnQ ~$1650 Case: Blue s340 painted black CPU: 4790K OC to 4.5MHz Cooler: Dark Rock 3 GPU: Powercolor R9-290 MOBO: z97 MSI Gaming 5 RAM: Fury HyperX 2x8GB 1866Mhz PSU: Corsair rm750x Storage: 250GB 850 EVO & 1TB WD Black HeadPhones: HD598 SE Speakers: MAckie CR4 SE Keyboard: K70 Cherry-Brown Mouse: G9x Fans: Prolimatech Vortex 140mm Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted February 9, 2016 Fractal Design 7 out of 9: I had a question about define r5 case airflow, person replied back to me with experience with their personal computer in the define r5 within 24hrs, I also went on to explain that I found one of the GP-14 fans kinda wobbly when it's spinning. once again replied back within 24hrs to ask me to send shipping info and case serial number (not receipt) so they can ship fan to me. minus about 1 point because shipping took a while (1 week and a little more i think and also no shipping number) and minus another because no local department which could have decreased the shipping time. EDIT: Did not pay shipping as well. Also, I saw someone else reviewing this case on newegg and he was saying how awesome the case was but he the power button needed a couple presses before it worked. He wasn't really complaining about it and didn't mind it that much but FD still replied and gave him the opportunity to send him a replacement power button. BRRRT! PC Spoiler ASUS TUF GAMING B550M Plus Ryzen 5 5600X undervolted Gigabyte VISION OC RTX 3070 undervolted 32GB Teamgroup Dark Alpha 3600 MHz CL18 Corsair TX750M Fractal Design Meshify C Mini Sim Equipment Spoiler Logitech Extreme 3D Pro & Thrustmaster TWCS Throttle Logitech G27 with pedals and H-shifter TrackIR 4 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted February 17, 2016 MSI Motherboard RMA Do they require a receipt. Receipts can easily be misplaced or in some occasions meaningless because the item was purchased in a country without official resellers. Not sure. I had my motherboard registered beforehand and they already had the recipt information from Amazon. Do they respond to you quickly? 1 point for within 24 hours. - 0.25 for every 2 days over that. Yes. 1 hour. Do they have local service centers? Shipping across borders can be very expensive. Yea. Do all the forms of communications they list actually work? Does someone pick up the phone? Works very well. Quick response times. Do they pay for shipping both ways? 1 point for always 0.5 for outside the service centers country. They pay for return you pay to get it there. Quick turn around. How long does it take for them to process the item once they have received it. 1 point for under a week. -0.25 for every week over. Took 3 days. Do they falsify information? Did they make stuff up to avoid compensating you? Nope Did they give you goodies? Having to deal with sending something in causes undue stress and wastes your time. Did they compensate you for that? Nope. Packaging was quite bad however. It was a motherboard box inside a noticeably bigger box. Luckily, it wasn't damaged during shopping. Do they have an advanced replacement policy? Minimize lost time.* no. i5-4690k@4.5GHz || MSI GTX 970 || MSI z97 Gaming 5 || NZXT Kraken x61 || WD Black 1TB || Crucial MX100 || 8GB Corsair Vengeance Pro || Corsair RM750 || NZXT H440 || Corsair k70 RGB mx browns || Acer H236HL || ViewSonic VX2255wm-4 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted February 17, 2016 Author On 2/9/2016 at 7:27 PM, stconquest said: Posting. added I think 9/9?? On 2/9/2016 at 8:01 PM, ryanmmax said: Update? On 2/9/2016 at 9:56 AM, JaZoN_XD said: Fractal Design 7 out of 9: I had a question about define r5 case airflow, person replied back to me with experience with their personal computer in the define r5 within 24hrs, I also went on to explain that I found one of the GP-14 fans kinda wobbly when it's spinning. once again replied back within 24hrs to ask me to send shipping info and case serial number (not receipt) so they can ship fan to me. minus about 1 point because shipping took a while (1 week and a little more i think and also no shipping number) and minus another because no local department which could have decreased the shipping time. EDIT: Did not pay shipping as well. Also, I saw someone else reviewing this case on newegg and he was saying how awesome the case was but he the power button needed a couple presses before it worked. He wasn't really complaining about it and didn't mind it that much but FD still replied and gave him the opportunity to send him a replacement power button. mind doing a breakdown in the original format? 9 minutes ago, Amazingasian said: MSI Motherboard RMA Do they require a receipt. Receipts can easily be misplaced or in some occasions meaningless because the item was purchased in a country without official resellers. Not sure. I had my motherboard registered beforehand and they already had the recipt information from Amazon. Do they respond to you quickly? 1 point for within 24 hours. - 0.25 for every 2 days over that. Yes. 1 hour. Do they have local service centers? Shipping across borders can be very expensive. Yea. Do all the forms of communications they list actually work? Does someone pick up the phone? Works very well. Quick response times. Do they pay for shipping both ways? 1 point for always 0.5 for outside the service centers country. They pay for return you pay to get it there. Quick turn around. How long does it take for them to process the item once they have received it. 1 point for under a week. -0.25 for every week over. Took 3 days. Do they falsify information? Did they make stuff up to avoid compensating you? Nope Did they give you goodies? Having to deal with sending something in causes undue stress and wastes your time. Did they compensate you for that? Nope. Packaging was quite bad however. It was a motherboard box inside a noticeably bigger box. Luckily, it wasn't damaged during shopping. Do they have an advanced replacement policy? Minimize lost time.* no. Added but MSI does have advanced RMA Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted March 8, 2016 Logitech (PCCASEGEAR) 9/10, gave me replacement mouse in a month period with no question asked. Magical Pineapples
