Here we go again. Ubisoft, deleting your games.....

[Rohith_Kumar_Sp]

Consider this a hard learned lesson on staying away from G2A and similar sites and sticking with GoG, Green, Steam, Amazon and verified sites that Origin UPlay and Steam are okay with you getting keys from. 

mate, i can not buy games from uplay since it asks credit card, i dont have a credit card , the only way i can get thier LEGIT SHIT game is by 3rd party who accept my debit card, so don't be a smart ass here. i am very pissed right now , very much , sorry for being rude 

[dalekphalm]

Ubisoft is 100% in the right.

These illegal sites use shady methods to get original codes. Whether that's buying codes from other regions and then adding a markup OR using illicit methods (like fraud/theft) to get the keys and then reselling.

There are plenty of cheap gaming key sites that are 100% okay to buy from, there are those that aren't. Ubisoft is allowed to crack down on illicit key sales and strip you of a game you obtained from a shady source.

Someone sells you a stolen phone you still have to give it back if you get caught with it, even if you didn't know it was stolen in the first place.

But hey, let's keep on making shitty "keep on digging" jokes and be idiots about it and just hate on Ubisoft, it's probably easier for some people here not to think critically.

There's a lot of truth here.

 

 

mate, i can not buy games from uplay since it asks credit card, i dont have a credit card , the only way i can get thier LEGIT SHIT game is by 3rd party who accept my debit card, so don't be a smart ass here. i am very pissed right now , very much , sorry for being rude 

I'm sorry if he seems insensitive to your issues, but there ARE alternatives.

 

Why not simply buy from Green Man Gaming or Steam or GoG.com, all of which accept PayPal? You should be able to link your Bank Account or Debit Card to PayPal, and thus legally obtain all the games you want via these legitimate sources.

 

If your key and games got revoked, want to know what to do?

 

1st: Contact G2A customer support and demand that they either give you a new key or give you a refund.

 

2nd: If that doesn't work, then do a "Charge Back" via your bank for fraud. You bought under false pretenses (Thinking it was a legit key, when obviously it wasn't).

 

This is one of the more rare instances where Ubisoft is 100% in the right. If you are one of the few who got harmed, then use one of the resources available to you to get your money back, and I suggest not buying from G2A anymore.

[Carpenoctem]

mate, i can not buy games from uplay since it asks credit card, i dont have a credit card , the only way i can get thier LEGIT SHIT game is by 3rd party who accept my debit card, so don't be a smart ass here. i am very pissed right now , very much , sorry for being rude 

 

I do understand that you are angry, and you should be rightfully so in some way, but if you want to focus your hatred, do it on the right direction.

 

You have to remember a very clear thing: you have technically never paid Ubisoft a penny for those games.

You have paid a shady guy on a random website not affiliated to the publisher in any possible way.

 

If you want to be angry, be it at the shady guy who probably scammed you, not at Ubisoft, which most likely never got paid for those games in the first place.

 

But I get the feeling that's too hard to point the finger to G2A or those junk places, because if they give us what we like for cheap prices, they must be the good guys am I right? (#sarcasm)

[Rohith_Kumar_Sp]

There's a lot of truth here.

 

 

I'm sorry if he seems insensitive to your issues, but there ARE alternatives.

 

Why not simply buy from Green Man Gaming or Steam or GoG.com, all of which accept PayPal? You should be able to link your Bank Account or Debit Card to PayPal, and thus legally obtain all the games you want via these legitimate sources.

 

If your key and games got revoked, want to know what to do?

 

1st: Contact G2A customer support and demand that they either give you a new key or give you a refund.

 

2nd: If that doesn't work, then do a "Charge Back" via your bank for fraud. You bought under false pretenses (Thinking it was a legit key, when obviously it wasn't).

 

This is one of the more rare instances where Ubisoft is 100% in the right. If you are one of the few who got harmed, then use one of the resources available to you to get your money back, and I suggest not buying from G2A anymore.

1 - you can NOT link debit card to paypal in India , i contacted slick for the same reason telling him for other alternatives to contribute to LTT Forums

2-  you are abvoisly presuming that Indian Laws are alike with the rest of the world , my bank manager refused to do anything as he says i can not make any kind of International transaction using Debit card, and he does not know what Paypal even is 

3 - there ARE NOT alternatives for me except G2a that accepted my debit card 

EVEN if i force it to accept my card, i get this error , so NO, G2A was the only way i could buy their games 

[dalekphalm]

1 - you can NOT link debit card to paypal in India , i contacted slick for the same reason telling him for other alternatives to contribute to LTT Forums

2-  you are abvoisly presuming that Indian Laws are alike with the rest of the world , my bank manager refused to do anything as he says i can not make any kind of International transaction using Debit card, and he does not know what Paypal even is 

3 - there ARE NOT alternatives for me except G2a that accepted my debit card 

EVEN if i force it to accept my card, i get this error , so NO, G2A was the only way i could buy their games 

 

Well, assuming all you've said is accurate, and you can't use PayPal nor do a chargeback, then I'm sorry to say that you have to accept the risks.

 

It's not Ubisoft that fucked you over, it's G2A. Contact G2A customer support and request a new key. If they don't, then demand a refund.

 

G2A is not a "legitimate" website. If that's the only site you can buy from, then you must understand and accept the risks of potentially buying stolen game keys.

 

You should also be lobbying your government for change.

[Rohith_Kumar_Sp]

Well, assuming all you've said is accurate, and you can't use PayPal nor do a chargeback, then I'm sorry to say that you have to accept the risks.

 

It's not Ubisoft that fucked you over, it's G2A. Contact G2A customer support and request a new key. If they don't, then demand a refund.

 

G2A is not a "legitimate" website. If that's the only site you can buy from, then you must understand and accept the risks of potentially buying stolen game keys.

 

You should also be lobbying your government for change.

that's the problem and why i am pissed, you can not buy Assassin's Creed Unity Season pass as they canceled the season pass, and all of its exclusive contents mainly the AC China was for only those who had the Season pass.this is very frustrating , if they had made the damn thing available to all people could buy , why would i have gone to G2A ? 

[Yoinkerman]

"in the right" or not it's still extremely scummy to punish their consumers who've bought the ubisoft games. Maybe if they didn't have stupid region based pricing in a global industry sites like g2a wouldn't exist.

[Derangel]

"in the right" or not it's still extremely scummy to punish their consumers who've bought the ubisoft games. Maybe if they didn't have stupid region based pricing in a global industry sites like g2a wouldn't exist.

 

They aren't punishing customers. If you bought from these sites without properly reading on them and learning the risks, it's your own fault for not being a responsible consumer. Before I EVER buy from ANY website I do extensive research to find out who they are, where they're from, if they're trustworthy, etc. The first time I ever bought a key from one of these types of sites I did so knowing full well what the risks were.

 

They have region based pricing because not every country in the world is bloody rich and can afford to pay the same price. Prices are much lower in places like Russia and China because the income is significantly lower and the cheaper price combats piracy. While I don't think $60 is a great price for games there is no way in hell these AAA games could have the kind of budget they do if they were trying to sell them for those low prices around the globe.

[Dezz]

Everyone is talking about the shady sites. Have any of you lost the game from "Pick your path"?

I've read that there are such a people... Then what is shady about this? Probably they bought wrong brand of card that ubisoft does not like.

[killcomic]

I like to see Ubisoft's evidence of these keys being fraudulent. All these people jumping on board screaming "It's your fault for trying to buy cheap games, you should be a psychic and know that you were buying illegal keys because Ubisoft said so.". Seriously, where's the evidence? Why did those keys work fine previously? 

 

You go after the sellers of keys, not fucking over your customers without ANY warning and making EVEN more enemies along the way.

 

But hey, that's just me.

[Remilia]

Everyone is talking about the shady sites. Have any of you lost the game from "Pick your path"?

I've read that there are such a people... Then what is shady about this? Probably they bought wrong brand of card that ubisoft does not like.

 

It's probably a mistake in that case, I'd imagine that Nvidia would probably be pissed if Ubisoft removed their keys, the "Pick your path" deal makes them somewhat business partners after all.

[rattyocaster]

Official statement from Ubisoft

 

 

We regularly deactivate keys that were fraudulently obtained and resold. In this case, we are currently investigating the origin of the fraud, and will update customers as soon as we have more information to share. In the meantime, customers should contact the vendor from whom they purchased the key.

 

Now, I think that there's a difference between having the right to do this and doing what is right. Doing what is right would be banning the keys which aren't activated yet (It's far easier to deal with this at the point of sale than after sales). Doing what is right could also be offering a refund for the balance of buying it from UPlay store directly if you can prove with a proof of purchase that you had your key revoked, this means they maximise their profit on a cheap product whilst still putting people off buying cheap keys in future because of the hassle involved.

 

Bare in mind, a lot of the people who bought it from these sites might not even be aware of the shady implications, especially when you see seemingly respected youtube channels advertising sites like G2A and Kinguin. Ubisoft are (at least in the eyes of most of those affected) punishing their customers (even if they are unwittingly not technically Ubisoft customers), at the end of the day though, they're being treated worse than pirates. At least pirates get to keep their game, even if they don't get updates.

[Derangel]

I like to see Ubisoft's evidence of these keys being fraudulent. All these people jumping on board screaming "It's your fault for trying to buy cheap games, you should be a psychic and know that you were buying illegal keys because Ubisoft said so.". Seriously, where's the evidence? Why did those keys work fine previously? 

 

You go after the sellers of keys, not fucking over your customers without ANY warning and making EVEN more enemies along the way.

 

But hey, that's just me.

 

It'z not about being psychic. The risks of buying from grey market sites are well documented and Ubisoft are not the only publisher to revoke grey market keys. Devolver Digital stated last year that they will ban any keys from sites like G2A. It's not like this is the first time it's happened, nor will it be the last. If you buy from these sites you accept the risk of doing so.

 

The whole "well the keys worked previously" argument is silly. Of course they worked before Ubisoft found out they were fraudulent. You really think keys get instantly flagged the moment they're bought, stolen, keygenned, etc? Fraudulent doesn't only apply to things like stolen credit cards either, it can also apply to resold retail keys or any key labeled as "not for resale".

 

As for going after the seller. How exactly? Several of these sites operate in countries where Ubisoft can't do anything. They are protected from any lawsuits or other kinds of legal action. G2A, for example, is based in Hong Kong.

 

It's probably a mistake in that case, I'd imagine that Nvidia would probably be pissed if Ubisoft removed their keys, the "Pick your path" deal makes them somewhat business partners after all.

 

In cases of mass key banning a few legit keys getting caught up are to be expected, unfortunately. With the Nvidia codes the orders go through the UPlay store so it should just be a matter of contacting customer support and having them pull up the order information on their end. Same with keys bought from GMG, Steam, Amazon, and any other store Ubi does business with. It should be fairly easy to prove that a person bought those codes from a legit source and get it sorted out....Assuming Ubi's CS team isn't as useless and incompetent as their PR team.

[PerfectTemplar]

Official statement from Ubisoft

 

 

Now, I think that there's a difference between having the right to do this and doing what is right. Doing what is right would be banning the keys which aren't activated yet (It's far easier to deal with this at the point of sale than after sales). Doing what is right could also be offering a refund for the balance of buying it from UPlay store directly if you can prove with a proof of purchase that you had your key revoked, this means they maximise their profit on a cheap product whilst still putting people off buying cheap keys in future because of the hassle involved.

 

Bare in mind, a lot of the people who bought it from these sites might not even be aware of the shady implications, especially when you see seemingly respected youtube channels advertising sites like G2A and Kinguin. Ubisoft are (at least in the eyes of most of those affected) punishing their customers (even if they are unwittingly not technically Ubisoft customers), at the end of the day though, they're being treated worse than pirates. At least pirates get to keep their game, even if they don't get updates.

Youtube channels and twitch streamers are not absolute authority of what is legitimate or not. These are the people who earn a reasonable salary and still ask for donations from their viewers who watch their ads. G2A and Kinguin are not and never were official resellers of Ubisoft games, you can find official resellers on the publisher's website. This applies to ALL publishers, for example Rockstar have a list of official resellers on their website. The problem is, if you buy something that was stolen it legally has to be and should be taken off you. Btw, they are in a sense worse than pirates, because some poor individual has had their credit card stolen and used to purchase games for some random dick head so they can save $20. Piracy does not steal money from random individuals where this does. Even though these individuals can dispute the payment and get their money back it is not a pleasant experience, and if they do so then Ubisoft have the right to revoke the games bought as they would not be receiving any money for the games that have been distributed.

[rattyocaster]

The problem is, if you buy something that was stolen it legally has to be and should be taken off you. Btw, they are in a sense worse than pirates, because some poor individual has had their credit card stolen and used to purchase games for some random dick head so they can save $20. Piracy does not steal money from random individuals where this does. Even though these individuals can dispute the payment and get their money back it is not a pleasant experience, and if they do so then Ubisoft have the right to revoke the games bought as they would not be receiving any money for the games that have been distributed.

 

I agree to a point. The people in the middle who are guilty of the deception (stealing money to buy keys and selling them on etc.) are worse than pirates, but it's the end users which are being punished. Like stolen goods, you don't know it's stolen until the police break down your door and seize the goods in question, in this case it's Ubisoft revoking the keys. The financial affect in the middle is worse than piracy, I guess the effect being worse on the end user is simply because Ubisoft are in a position to actually do something about it whereas they can't forcibly delete pirated copies from PCs.

 

....Assuming Ubi's CS team isn't as useless and incompetent as their PR team.

 

Did I ever tell you the definition of insanity? I'm still waiting for a direct response from both Ubisoft and G2A customer services. Probably be able to pick the whole lot up for £10 in a legit sale somewhere before this whole thing is put to bed.

[Adreyu]

how can they think possibly think this is justified? Ill be surprised if we dont hear talk of lawsuits

[killcomic]

It'z not about being psychic. The risks of buying from grey market sites are well documented and Ubisoft are not the only publisher to revoke grey market keys. Devolver Digital stated last year that they will ban any keys from sites like G2A. It's not like this is the first time it's happened, nor will it be the last. If you buy from these sites you accept the risk of doing so.

 

The whole "well the keys worked previously" argument is silly. Of course they worked before Ubisoft found out they were fraudulent. You really think keys get instantly flagged the moment they're bought, stolen, keygenned, etc? Fraudulent doesn't only apply to things like stolen credit cards either, it can also apply to resold retail keys or any key labeled as "not for resale".

Well, it kind of is about being psychic. People got to a store and buy stuff. There is no sign saying "THIS IS A GREY MARKET SITE, SOME KEYS ARE STOLLEN!". You are seriously expecting people to search forums and take on board rumours and theories of how these keys were obtained then tell them they should have known better?

 

And no, having the keys worked to start with is not silly. If the keys were supposed to be dodgy, why did they take so long to deactivate? Where is the evidence they are illegal? Without actual evidence, it's basically vandalism.

[leelaa14]

A statement from g2a
OFFICIAL STATEMENT ABOUT THE UBISOFT SITUATION

As some of you may already know, steps have been taken
to remove games purchased indirectly from a publisher,
via main marketplaces in the web.
G2A.COM is not in any case responsible
for any of these procedures.
However, we are well aware of this process
and will do everything possible to compensate for that.
For users who have made transactions without G2A Shield,
we will check if the corresponding merchant
was responsible for the withdrawal of the code.
If so, these users will get a compensation.
Any user who used G2A Shield affected by the current process
will get either a new code for the game or the money back.
G2A.COM will make every possible exertion
to prevent this kind of procedures in the future
and exclude merchants responsible
for such incidents from the marketplace.
Like ·  · Share

[Whorax]

They're pulling keys acquired illegally. Rebellion did this last year with Sniper Elite 3 keys. If you buy keys from sites like G2A or cheap keys on Ebay this is a risk you take. Grey market sites are NEVER 100% trustworthy. Even if the site runners seem decent their key sources are not always legit. Keys can be incredibly cheap due to being purchased with stolen credit cards or even from copies of games stolen from retailers or distributors. You can't really blame Ubi for taking action when they get a list of "stolen" keys. The "better" grey market sites have policies in place to handle cases like this, though the fact that they have to have those policies in the first place should be a sign.

Then I guess that's all the more reason to pirate their games.

 

Maybe if they made their games of better quality people wouldn't try to buy them for cheap/pirate them in the first place.

[Derangel]

Well, it kind of is about being psychic. People got to a store and buy stuff. There is no sign saying "THIS IS A GREY MARKET SITE, SOME KEYS ARE STOLLEN!". You are seriously expecting people to search forums and take on board rumours and theories of how these keys were obtained then tell them they should have known better?

 

And no, having the keys worked to start with is not silly. If the keys were supposed to be dodgy, why did they take so long to deactivate? Where is the evidence they are illegal? Without actual evidence, it's basically vandalism.

 

It's called being a responsible customer. You should NEVER buy from a website with researching them first. I don't care how many entirely biased, paid, not remotely trustworthy Twitch streamers and Youtube personalities peddle something ALWAYS ALWAYS ALWAYS do some damn research. It's not hard to look up a site on Googe and find out if they're as clean as they claim to be or in the case of digital key sellers if they're official or not. Heck a quick check of most grey market websites give enough clues on their own to make that obvious. If you aren't doing that then I have no pity for you at all.

 

You act like these companies have magic powers and can instantly know the exact origin of a key 100% of the time. It doesn't work that way. You bitch about how customers can't be psychic then in the same post bitch that companies should be. That does not make sense. As for evidence. I'll put it bluntly: ALL keys sold by sites like G2A can be considered fraudulent because they are not authorized to sell the keys. Any key that comes from a retail copy of a game is not supposed to be resold, that alone invalidates a ton of keys these sites get. If they purchase keys from an authorized resller those are also not supposed to be resold to customers. Selling keys marked not for resell automatically makes them fraudulent in the eyes of publishers.

 

Then I guess that's all the more reason to pirate their games.

 

Maybe if they made their games of better quality people wouldn't try to buy them for cheap/pirate them in the first place.

 

Oh that argument is complete bullshit and you know it. Game quality doesn't matter. It can be the best fucking game on the planet and people will still go to grey market sites to buy it for cheap.

[Whorax]

Oh that argument is complete bullshit and you know it. Game quality doesn't matter. It can be the best fucking game on the planet and people will still go to grey market sites to buy it for cheap.

That's not what I was talking about though.

 

I won't pay for shitty made Ubisoft games games period as long as they don't put effort into making them playable. Can't exactly see what the problem is with with that.

 

The only thing here that's bullshit is the fact that you think game quality doesn't matter.

[Derangel]

That's not what I was talking about though.

 

I won't pay for shitty made Ubisoft games as long as they don't put effort into making them playable. Can't exactly see what the problem is with with that.

 

The only thing here that's bullshit is the fact that you think game quality doesn't matter.

 

I was saying quality doesn't matter in whether or not people will buy from a grey market site. Actually game quality doesn't matter in terms of piracy either. It does make a rather easy excuse for people to lie about to make themselves feel better however.

[Whorax]

I was saying quality doesn't matter in whether or not people will buy from a grey market site. Actually game quality doesn't matter in terms of piracy either. It does make a rather easy excuse for people to lie about to make themselves feel better however.

Lol..?

 

Yes it does. If it matters in whether or not someone will pay full price for a game, then it sure as hell matters in whether someone is deciding if they should buy it from a cheaper source or pirate it altogether.

 

It's not about making someone feel better, it's about paying what a game is worth when a company like Ubisoft deliberately releases shitty games.

[Derangel]

Lol..?

 

Yes it does. If it matters in whether or not someone will pay full price for a game, then it sure as hell matters in whether someone is deciding if they should buy it from a cheaper source or pirate it altogether.

 

It's not about making someone feel better, it's about paying what a game is worth when a company like Ubisoft deliberately releases shitty games.

 

To some people it might sure, but there are people who will jump to those sites no matter what. As for piracy, no. Game quality is a convenient excuse. If a game is bad why the hell would you want to play it in the first place? I don't know about you but if I don't like something I don't actively try to seek it out, I avoid it. If I don't like a company I don't cry on the internet and pretend I'm making a stand by pirating their products. I avoid their products and discuss why when the topic comes up. If you want to pirate games, fine. You're free to do what you want but don't expect everyone to believe your crap about it being about the company or about game quality. I've been down that road and lied to myself about it too.

[Whorax]

To some people it might sure, but there are people who will jump to those sites no matter what. As for piracy, no. Game quality is a convenient excuse. If a game is bad why the hell would you want to play it in the first place? I don't know about you but if I don't like something I don't actively try to seek it out, I avoid it. If I don't like a company I don't cry on the internet and pretend I'm making a stand by pirating their products. I avoid their products and discuss why when the topic comes up. If you want to pirate games, fine. You're free to do what you want but don't expect everyone to believe your crap about it being about the company or about game quality. I've been down that road and lied to myself about it too.

I don't even pirate, so don't assume I'm "going down some road".

 

Ignorant to assume things.

 

You have your opinions and I have mine. I'm sure as hell you aren't going to change that by saying stuff I don't agree with.