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GabenJr

Why Can't They Fix This?

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Posted · Original PosterOP

We take some of the most common apps of 2018 and load them on to a Samsung Galaxy S9 Plus and a Google Pixel 2 XL to see why my Samsung phone always seems to overheat and run out of battery.

 

 

Buy a Samsung Galaxy S9+:

On Amazon: http://geni.us/KjgSwE

On Newegg: http://geni.us/L0J4

 

Buy a Pixel 2 XL:

On Amazon: http://geni.us/dheebA

On Newegg: http://geni.us/6ZEB


Anthony @ LINUS MEDIA GROUP             

I'm a handsome man with a charming personality. - Gabe Newell

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2 minutes ago, GabenJr said:

Buy a Samsung Galaxy S9+:

Buy a Pixel 2 XL:

O N E P L U S  6


All hail thy lord and savior the Arctic Freezer 33 eSports ONE. I run the beta PSU Tier List (DANGER! Jokes! Avoid!)

DIOCLETIAN III : CPU: Core i7-8700K @5.0GhZ || CPU COOLER : BeQuiet! Dark Rock Pro 4 || MOBO : ASUS STRIX Z370-E || GPU: ASUS GTX 1080 Ti STRIX OC || RAM: 2 (2x more coming) x8GB GeIL Super Luce RGB Sync || Pile of SSDs lol: 970 EVO 250GB (Boot), 850 EVO 500GB, 850 EVO 1TB, MX500 1TB | PSU: Corsair RM650x w/ Corsair cable kit|| Phanteks Enthoo Pro M TG RGB SE|| Monitor: Samsung 28" 4K60HZ ||  KEYBOARD: Corsair K95 RGB Platinum (MX Browns) || Mouse: Logitech G603 || Audio: SteelSeries Arctis 5, Blue Snowball iCE || Case Fans : 2x Phanteks 140mm Halos RGB'd fans||

MAXIMIAN II  : CPU: Ryzen 5 1600 @ 3.75GhZ|| CPU COOLER : Cooler Master ML240L || MOBO : MSI X370 Gaming Pro Carbon|| GPU: ASUS GTX 1080 Strix || RAM: 2x8GB G.Skill Aegis (2666) || SSD: TeamGroup L5 Lite 3D 240GB, Intel 545s 256GB || HDD: Barracuda 2TB || PSU: SeaSonic Focus+ Gold 650W w/ Cablemod Basics extensions || CASE: Phanteks P300 Black || Monitor: ACER KG1 1440p 144HZ ||  KEYBOARD: Razer BlackWidow X Chroma TE  || Mouse: SteelSeries Rival 310 || Audio: HyperX Cloud II || Case Fans : 3x Corsair SP120 Blue LED||

LAPTOP - 3XS L15 Vengeance Pro, Incoming : CPU: Core i7-8750H || GPU: GTX 1060 6GB || RAM: 2*8GB DDR4-2666 SODIMM || SSD: 500GB 850 Evo, 250GB 860 Evo || CASE: 15" Laptop - Black || Monitor: 15" 1080p 60HZ ||  KEYBOARD: Laptop keyboard  || Mouse: Probably a Rival 310 || Audio: Depends

MARCUS AURELIUS II : CPU: i5-7500 || CPU COOLER : Enermax ET-ST40 Fit || MOBO : Gigabyte Z270XP-SLI || GPU: Gigabyte GTX 1060 3GB || RAM: 1x8GB G.Skill Aegis (2666) || SSD: 240GB TeamGroup L5 Lite 3D|| HDD: WD Green 500GB || PSU: Corsair CX750M || CASE: MasterBox Lite 5 || Monitor: ViewSonic generic 22" ||  KEYBOARD: Razer BlackWidow Ultimate 2016  || Mouse: HyperX Pulsefire || Audio: Not yet || Case Fans : 1x Phanteks case fan, 1x included fan, 1x NZXT case fan

OTHER DEVICES : Honor 7X - Main phone || Kindle Fire 10" & 7" - Running Android 6.0 ||

Forum salt merchant so granted by @dizmo, Grand Deacon of the Glorious Brethren and Guardians of the Most High Overlords Asus and Arctic Cooling.

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Just now, Radium_Angel said:

I'm certain you meant to say KeyOne

HERESY


All hail thy lord and savior the Arctic Freezer 33 eSports ONE. I run the beta PSU Tier List (DANGER! Jokes! Avoid!)

DIOCLETIAN III : CPU: Core i7-8700K @5.0GhZ || CPU COOLER : BeQuiet! Dark Rock Pro 4 || MOBO : ASUS STRIX Z370-E || GPU: ASUS GTX 1080 Ti STRIX OC || RAM: 2 (2x more coming) x8GB GeIL Super Luce RGB Sync || Pile of SSDs lol: 970 EVO 250GB (Boot), 850 EVO 500GB, 850 EVO 1TB, MX500 1TB | PSU: Corsair RM650x w/ Corsair cable kit|| Phanteks Enthoo Pro M TG RGB SE|| Monitor: Samsung 28" 4K60HZ ||  KEYBOARD: Corsair K95 RGB Platinum (MX Browns) || Mouse: Logitech G603 || Audio: SteelSeries Arctis 5, Blue Snowball iCE || Case Fans : 2x Phanteks 140mm Halos RGB'd fans||

MAXIMIAN II  : CPU: Ryzen 5 1600 @ 3.75GhZ|| CPU COOLER : Cooler Master ML240L || MOBO : MSI X370 Gaming Pro Carbon|| GPU: ASUS GTX 1080 Strix || RAM: 2x8GB G.Skill Aegis (2666) || SSD: TeamGroup L5 Lite 3D 240GB, Intel 545s 256GB || HDD: Barracuda 2TB || PSU: SeaSonic Focus+ Gold 650W w/ Cablemod Basics extensions || CASE: Phanteks P300 Black || Monitor: ACER KG1 1440p 144HZ ||  KEYBOARD: Razer BlackWidow X Chroma TE  || Mouse: SteelSeries Rival 310 || Audio: HyperX Cloud II || Case Fans : 3x Corsair SP120 Blue LED||

LAPTOP - 3XS L15 Vengeance Pro, Incoming : CPU: Core i7-8750H || GPU: GTX 1060 6GB || RAM: 2*8GB DDR4-2666 SODIMM || SSD: 500GB 850 Evo, 250GB 860 Evo || CASE: 15" Laptop - Black || Monitor: 15" 1080p 60HZ ||  KEYBOARD: Laptop keyboard  || Mouse: Probably a Rival 310 || Audio: Depends

MARCUS AURELIUS II : CPU: i5-7500 || CPU COOLER : Enermax ET-ST40 Fit || MOBO : Gigabyte Z270XP-SLI || GPU: Gigabyte GTX 1060 3GB || RAM: 1x8GB G.Skill Aegis (2666) || SSD: 240GB TeamGroup L5 Lite 3D|| HDD: WD Green 500GB || PSU: Corsair CX750M || CASE: MasterBox Lite 5 || Monitor: ViewSonic generic 22" ||  KEYBOARD: Razer BlackWidow Ultimate 2016  || Mouse: HyperX Pulsefire || Audio: Not yet || Case Fans : 1x Phanteks case fan, 1x included fan, 1x NZXT case fan

OTHER DEVICES : Honor 7X - Main phone || Kindle Fire 10" & 7" - Running Android 6.0 ||

Forum salt merchant so granted by @dizmo, Grand Deacon of the Glorious Brethren and Guardians of the Most High Overlords Asus and Arctic Cooling.

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I know you said it's unnecessary in the video but have you tried running LineageOS or another custom ROM on the S9+? Maybe you should compare stock firmware to a custom ROM. If your results show that the stock firmware is the issue, you could extend it to other phones :)

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So, this behavior from Samsung phones is really not new, and it has been around since the S2!  Some anecdotal evidence (oxymoron huh?): My wife used to own the Galaxy S2 when I met her, she usually complained about a draining battery which I completely understood seeing as how she was using it for videos and netflix, back before battery management was matured, but funny thing, my LG Lucky was getting more life than hers!  Later down the line I purchased a Used S3, and its battery life was good, but not great.  It lasts anywhere between 9 - 12 hours depending on my usage, which puts it directly at odds of what I have seen with other S3 owners!  Recently, a friend of mine upgraded from his S2 to an S4, and his battery frequently dies less than half way through the day, this happens so much we purchased a rechargeable battery pack for him to carry to recharge his phone during the day.  I purchased an S6, surprisingly it hasn't failed me.  I am keeping my fingers crossed, because by the end of the day, I still have about 25 - 30% battery life on it, and this is after 16 hours.

 

So Linus, you are not alone.

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You should check out the "Running Services" menu in developer options to see what actually runs on the problematic phone, and for how long, compared to the other s9.

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Out of curiosity, are you using any kind of VPN, such as Private Internet Access, and did you have that installed and running on the test phones as well? VPN software is notorious for draining batteries. I don't know of one that doesn't have that issue, with some worse than others. And it's always going to be a problem simply due to how VPN software works.

 

I use OpenVPN since I self-host to have access to my home network on the go. And I have to be careful about how long I leave it connected. I typically only have to charge my battery at night on my S7. But if I have OpenVPN running in the background, I have to charge sometime in the afternoon as well. More often if my Internet usage is higher than normal.

 

At the same time, that could also explain why your phone is HOT when pulling it out of your pocket. The heat is, obviously, coming from the phone's processor. And if you have it connected to a VPN with a lot of Internet activity in the background, it'll become noticeably warm.


Wife's build: Amethyst - Intel i7-5820k, 16GB EVGA DDR4, ASUS X99-PRO/USB 3.1, EVGA GTX 1080 SC, Corsair Obsidian 750D, Corsair RM1000

My build: Mira - Intel i7-5820k, 16GB EVGA DDR4, ASUS Sabertooth X99, EVGA GTX 1070 SC Black Edition, NZXT H440, EVGA Supernova 1050 GS

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Also @LinusTech on your S9 go to dev options and show CPU usage to get an overlay.

 

This is non-root but more importantly the fact that you mention its draining no more when using than idle means the app or service that is running is most likely running non-stop and you might be able to catch it. I have used this in the past to find out what is eating away your battery life. 

 

Yes, you wont be able to see it when the phone is locked (maybe with AOD??) but it will lead you towards the right direction. 

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Goodness me that watch is HUGE. Looks like the Ben 10 watch.


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If it gets hot in your pocket and drains when idling, it's possible that a cryptominer somehow got on the phone. Unfortunately, as far as I've read, it's not easy to find it. Or maybe the battery went bad prematurely... One thing to make completely sure if this is a software or a hardware issue: Factory Reset, set it up again and test it.

 

I also love my 256Gb S9+ but the battery doesn't idle well, on my old Axon 7 (1 year 9 months) with a very used up battery, it only drained at about 1-2% in deep sleep, the S9+ loses much more, my battery graph decline is much steeper (but it's a consistent decline, resembling a straight line) compared to the old Axon 7 (much flatter in deep sleep but drops when used pretty fast).

 

Also at the end of my workday (not what I expected from a bigger brand new battery):

old Axon 7: 50 - 55% left

S9+: 50 - 65% left

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Did you try doing a hard reset on Linus' phone and see if it still behaved the same way?
Maybe he just has a hidden cryptominer on his phone or something...


CPU: Intel Core i7 875k / GPU: Radeon HD7970 GHz 3GB  / RAM: Crucial Ballistix Sport 8GBx2 DDR3-1600
MOBO: ASUS P7P55D-e LX / SSD: Intel 520 120GB / Case: Cooler Master HAF912 / PSU: Corsair TX850w / OS: Windows 10 Pro

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Also the worse the reception is the more power it uses.
Also check for wakelocks like advised. 

And yeha dont expect for Samsung to do anyhting about it. They dont know or care...

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I had the exact same issue with my Galaxy Alpha. The battery was dead after 3 - 4 hours of idle. It happens extremely random and a restart of the phone fixed it 'til next time. I installed Aida 64 (yes there is a mobile app of it) and took a look at what's going on. I noticed that the cpu was under 100% load constantly and looking at the running services it was the android system itself that consumed all cpu power.

 

Unfortunately until this date I could not fix the problem since a factory reset and even installing a different os (official Norway os version from Samsung) through odin did not solve the issue. My guess is that some task crashes and causes a very high cpu usage which drains the battery. Which task it is is unknown to me.

 

 


If you find any grammar or spelling errors please fill out entry permit A38, thanks.

Greetings from germany

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I too had a similar battery problem but on the Nexus 6P, the solution for me was to go to developer options and under networking turn off Mobile data always active. Then use up your battery completely, after the phone turns off try to turn it on till it boots up, it took me 3 times till it turned on, and keep using it until it turns off by itself, my phone just stayed at 2% for 2 hours of use. After the phone turns off by itself a second time charge it up and see if battery life has improved.

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2 minutes ago, RorzNZ said:

Goodness me that watch is HUGE. Looks like the Ben 10 watch.

That's why I don't like smartwatches. Also their battery life and limited usefulness...

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I had a similar problem with my Motorola G 2015, the problem was that on geolocalization settings menù if you open the Research option (I don't know if it's this name because I don't use English) there is an option that says that it enhances the localization by searching Wi-fi ANY MOMENT, and bluetooth too, the problem is that google maps still asks me to enable it every time I open it (you can just say no and it works), I use High precision mode

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