Acer, newegg... wtf...

[nightmarevoid]

MY DAY IS RUINED

AND MY DISAPPOINTMENT IS IMMEASURABLE

[Statik]

Did you buy this used or new?

 

New products should be shipped in manufactures packaging, and would never be packaged like this.

[nightmarevoid]

1 minute ago, Statik said:

Did you buy this used or new?

 

New products should be shipped in manufactures packaging, and would never be packaged like this.

Acer refurbished from newegg

[r2724r16]

bruh

[Purgent]

That is an inexcusable attempt at packaging.

[The_russian]

What did they expect to happen, the monitor would be protected by some magical bubble around it? Or that shipping companies don't treat packages like shit?

[kirashi]

59 minutes ago, nightmarevoid said:

Acer refurbished from newegg

Then login to Newegg and open a support ticket, including pictures of how absolute SHIT their packaging job was. Ask them for a full refund, then take your business elsewhere, or risk ordering another refurbished unit. (or buy something new?)

[dizmo]

This is why I don't buy from NewEgg. 

 

1 hour ago, nightmarevoid said:

Acer refurbished from newegg

Was it actually from Acer though? Private sellers can use NewEgg. It's just like Amazon, but worse. 

[VadersDad]

Dude that is beyond absurd, I would be irate.  Had a similar thing happen at microcenter a couple years back, bought a open box PG348Q, sticker said good on it, brought it home, corner of the screen was cracked from clearly being dropped.  noticed the sticker was over another one, peeled it back and sure as s*** the yellow sticker said cracked screen on it.  In my case I threw a giant bitch fit and had unmistakable proof they were shady, they gave me a brand new one for the same price as open box.  Best of luck on your RMA.

[MadAnt250]

1 hour ago, nightmarevoid said:

MY DAY IS RUINED

AND MY DISAPPOINTMENT IS IMMEASURABLE

I feel your pain, they need to use foam and have it fit snug in the box.

[Statik]

13 hours ago, MadAnt250 said:

I feel your pain, they need to use foam and have it fit snug in the box.

My LG 34GK950F could’ve been hit by a car. Curved monitors should have foam fitting the curve, should all be disassembled, etc

[Archer20]

How they even thought packaging it in that manner was acceptable is beyond me. Open a ticket immediately and let us know how you make out.

[Tech_Dreamer]

return that filthy crap & get your money back.

[Lady Fitzgerald]

16 hours ago, dizmo said:

This is why I don't buy from NewEgg. 

 

Was it actually from Acer though? Private sellers can use NewEgg. It's just like Amazon, but worse. 

That's the kind of crappy packaging I was getting from Amazon.

[dizmo]

38 minutes ago, Lady Fitzgerald said:

That's the kind of crappy packaging I was getting from Amazon.

At least Amazon has better CS though. NewEggs is trash.

[Archer20]

3 minutes ago, dizmo said:

At least Amazon has better CS though. NewEggs is trash.

Amazon certainly has some of the best CS. Newegg's is ok. Overall I haven't had issues with them. They've always treated me right.

[mr mans]

this is hilarious

 

I tend to buy quite a lot of refurb products but I've never seen a packaging job this bad

[Lady Fitzgerald]

1 hour ago, dizmo said:

At least Amazon has better CS though. NewEggs is trash.

I will grant you that Newegg Customer Service has declined since a Chinese company bought them but I still get far better customer service from Newegg than the nonsense I've had from Amazon. That, poor packaging, and their unbelievably incompetent delivery "service" are among the reasons that, except for e-books, I avoid Amazon like the Corona Virus.

[dizmo]

25 minutes ago, Lady Fitzgerald said:

I will grant you that Newegg Customer Service has declined since a Chinese company bought them but I still get far better customer service from Newegg than the nonsense I've had from Amazon. That, poor packaging, and their unbelievably incompetent delivery "service" are among the reasons that, except for e-books, I avoid Amazon like the Corona Virus.

I've experienced the exact opposite.

[DesolationGod]

ive bought refurbs from newegg in the past and wow never saw packaging this pathetic

[RonnieOP]

2 hours ago, Lady Fitzgerald said:

I will grant you that Newegg Customer Service has declined since a Chinese company bought them but I still get far better customer service from Newegg than the nonsense I've had from Amazon. That, poor packaging, and their unbelievably incompetent delivery "service" are among the reasons that, except for e-books, I avoid Amazon like the Corona Virus.

Really?

 

Amazon customer service is literally the best CS of any company ive ever used tbh.

 

Neweggs CS is so bad that I refuse to use them for anything. They fucked me over hard a few years ago and ive never even been on their site since. Id rather pay 50% more for a product at best buy then shop on newegg. lol

 

But to each their own.

[Lady Fitzgerald]

21 minutes ago, RonnieOP said:

Really?...

Yes, really!

[RonnieOP]

1 minute ago, Lady Fitzgerald said:

Yes, really!

In your area does amazon have their own contracted carrier (separate from usps,fedex, etc).

[Lady Fitzgerald]

Just now, RonnieOP said:

In your area does amazon have their own contracted carrier (separate from usps,fedex, etc).

Amazon uses both independent contrators and their own drivers and trucks in the Phoenix metro area.

[RonnieOP]

1 minute ago, Lady Fitzgerald said:

Amazon uses both independent contrators and their own drivers and trucks in the Phoenix metro area.

Yeah ive never had to deal with that but ive heard a lot of people are upset with it.

 

I hope amazon never tries that here.