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Worst company for RMA

Mightyinvader
By Mightyinvader
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Posted

Please state the worst RMA experience you've had and what company made it so bad. I actually would say HTC, I had the same problem as linus when I had my M8 with the cracked lense and they refused to replace it, I ended up having to pay a local guy to do it. Terrible experience.

My article on subscription based services and why they are the way forward http://linustechtips.com/main/topic/382625-what-the-future-holds/

 

 

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im between saphire and gigabyte

 

saphire for being so uptight and outsourcing it to people who couldnt care less

gigabyte for not honoring it in the first place

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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Diamond , they refused 12 requests for my 290x , and now refuse to respond to my emails and calls. I gave up and repaired the card myself , some solder joints had broke so easy fix ) and wish I had bought another gigabyte card , always had good experiences with gigabyte

Please quote me or tag me if your trying to talk to me , I might see it through all my other notifications ^_^

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Cooler master got kinda kinky one time because the f key on my keyboard wouldn't work

Intel Core i7 9700k - EVGA FTW GTX 970

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caseking.de send my Mobo in on the 23 of March. They didn't even send me a email. The package wasn't checked yet.

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Kinky?!?!?!

You know what I mean

Intel Core i7 9700k - EVGA FTW GTX 970

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MSI sux

// irenebb-pc v5 // [ღ] Intel i5-9400F [ღ] Radeon VII Lisa Su Edition [ღ] 24GB Crucial Ballistix [ღ] Acer ED323QUR (1440p/144hz) [ღ]

 

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share your story

ill do it later I want to take a nap atm

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Though this is me speaking from experience.

 

I heard a million horror stories about XFX, Paticuarly of a guy that got sent back the same card that he sent them for RMA.

Hey bro whatcha DOOOOOOOOIN *Barfs fruit salads on your chest*

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  • Author

Buy from reputable retailers and/or have decent consumer protection laws and none of this should be a problem.

Keyword there being should... Also HTC,MSI and all the other are all reputable retailers. clearly they just shit the bed on RMA

My article on subscription based services and why they are the way forward http://linustechtips.com/main/topic/382625-what-the-future-holds/

 

 

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im between saphire and gigabyte

 

saphire for being so uptight and outsourcing it to people who couldnt care less

gigabyte for not honoring it in the first place

Sapphire were excellent for me, and also i know some other guy who had good experiences. Maybe just the aus one is good.

 

 

HTC thou

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As I get older I get angrier more cynical, meaner. I feel some warning posts coming. I feel a ban coming. I was warned.

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Durex. 

haha

#RIPTopGear  This is the best thread ever: http://linustechtips.com/main/topic/53190-i-can-not-get-hard/ " French meetings are just people sitting in a semi-circle shouting at each other" -Dom Jolly  :lol:

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Heard a lot of shit about Asus' RMA service. Haven't had any issues with their products so I can't say exactly what's their issue, but I've heard pretty negative things about them.

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Probably Asus. I still buy their boards though, my local retailer doesn't even bother making me wait for new parts because they know how bad the RMA process is.

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It's gotta be WD. I had 6 of them, which were under warranty at the time, and they just rejected the freaking drives. Now they're paperweights i'm willing to sell.

"If it has tits or tires, at some point you will have problems with it." -@vinyldash303

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Asus hands down. Mind you I haven't had to RMA any Asus parts in a couple years now but when I did...

 

Two P5N-D boards had the same failure, bad voltage regulators causing constant instabilities. Tried through the local retailer (Canada Computers) and they would not do an exchange, refused even, drove me insane. I then went through Asus support which was a gauntlet of dropped calls and dead lines. Finally get to their "Level 2 Tech Support" that ended up asking me if had tried turning the system on and off again a half dozen times. Finally get an RMA authorization and send both boards to them.

 

Two months later both boards come back. By that time I had already bought new ones anyways. Set the systems up, run one and my tester E8400 cooks in it's socket. WTF.

Check the serial numbers on both boards. They sent me the damaged boards with "new BIOS chips" to repair a voltage issue. Threw them in the trash, stopped buying Asus for a couple years.

 

Best warranty service I've had was EVGA. Four 790i FTW boards in a row. Bless those guys, almost knew each other by first name after the third one.

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Hang on, got some things to say about Gigabyte.

"We also blind small animals with cosmetics.
We do not sell cosmetics. We just blind animals."

 

"Please don't mistake us for Equifax. Those fuckers are evil"

 

This PSA brought to you by Equifacks.
PMSL

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isn't this more distributor duty to carry this kind of responsible?
 

I'm just saying since almost no direct retail selling from company here, they just outsource everything to 3rd party

for example, ECS reputation is kinda bad in US, but it's one of the best here, RMA is easy I've personally RMA 2 Motherboard last year, and it just trade-in simply as that.

Intel distributor on the other hand, they just flat out refuse to give any contact number through their retailer.

Asus/Asrock reputation is bad because the company who distribute them just can't handle customer service

same goes with ACER, with already low quality product combined with overwhelming product sales number resulting higher risk to their customer, everytime you deal with acer end up cost more money than getting their new products, and they encourage that.

 

 

edit BTW: thing such as lifetime warranty doesn't exist here.

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