Intel, Scythe and CRYORIG made official statements over Skylake's #bendgate

[zMeul]

Intel's statement: http://www.legitreviews.com/intel-releases-statment-on-bent-skylake-cpus_175944

The design specifications and guidelines for the 6th Gen Intel Core processor using the LGA 1151 socket are unchanged from previous generations and are available for partners and 3rd party manufacturers. Intel can’t comment on 3rd party designs or their adherence to the recommended design specifications. For questions about a specific cooling product we must defer to the manufacturer.
Read more at http://www.legitreviews.com/intel-releases-statment-on-bent-skylake-cpus_175944#LUFsvSbU6I0Y1qY8.99

 

Scythe statement: http://www.scythe-eu.com/en/support.html

Japanese cooling expert Scythe announces a change of the mounting system for Skylake / Socket 1151 on several coolers of its portfolio. All coolers are compatible with Skylake sockets in general, but bear the possibility of damage to CPU and motherboard in some cases where the PC is exposed to strong shocks (e.g. during shipping or relocation).This problem particularly involves only coolers which will mounted with the H.P.M.S. mounting system. To prevent this, the mounting pressure has been reduced by an adjustment of the screw set. Of course, Scythe is going to ship a the new set of screws to every customer completely free of charge! To apply for the free screw set, please send your request via e-mail to support@Scythe.com or use the contact form on our website.

 

CRYORIG's statement: https://www.techpowerup.com/218193/cryorig-posts-official-statement-regarding-skylake-pcb-conerns.html

We at CRYORIG have the following information and statement to make, regarding the recent news and discussion regarding damaged PCB's on Skylake CPU's, which many in the industry believe is caused by abnormal heatsink mounting pressure during transportation of the PC system. First of all we want to assure users of CRYORIG products that currently no CRYORIG heatsinks have displayed this problem, either through media reports, third party sales channels or internal testing. CRYORIG heatsinks are fully compatible with socket 1151 processors, and follow specifications set forth by CPU manufacturers. But as a note of precaution we suggest users to lay their PC system flat (with the heatsink in a vertical position) whenever they are transporting their PC system.
 
Based on the information and testing reports we currently have at hand, although CRYORIG's own products did not show this problem, we have derived the following suggestions and insight into the Skylake PCB damage problem. From our observation the cause of the bent/damaged PCB is caused by the combination of two factors.

• High mounting pressure from the CPU heatsink mounting system, with no flexibility in the system.
• Increased directional force created by the weight of the heatsink and movement of the PC chassis.

In the cases that have been reported by media, it holds true that these issues have only been observed in "Pre-Built" systems. These systems have the heatsink installed before shipping, which are subjective to both point A+B. Thus if a heatsink already has high mounting pressure with no system of flexibility, heavy weight and is tossed around during shipping, then the force of the heatsink is possible to bend at the softest point. In this case the softest point is the Skylake PCB.

 
---
 
Intel is not at fault in this #bendgate, some integrators overtighten the CPU block and coupled with transportation, the CPU's PCB flexed and bent some of the LGA socket's pins
as far as I'm aware, all cases involved pre-built systems 
 

[The Official Czex]

Kek

 

Glad this hasn't happened to anyone on the forums.

[Rune]

Good way to get people off buying prebuilt and buy higher binned individual parts. Smart thinking Intel!

[ShiroArikawa]

Not yet anyway, Skylake buddy, but #bendgate is coming.

[iamdarkyoshi]

This is one of the few cases where AMD's sockets (or intel's pre-LGA) would be useful.

[Alurit]

well I bought a 4690k instead of 6600k a month or so cause it was cheaper so I feel like a dodged a bullet, even though it was probably only a very few cases

[Misanthrope]

If this is a new problem, then someone is lying here: Either intel changed the tolerances and didn't let anybody know of the cooler manufacturers have been ignoring the tolerances and didn't bother to measure to see if their previous practices of going over the tolerance would have an adverse effect.

[ICantThinkOfAnyGoodName]

If this is a new problem, then someone is lying here: Either intel changed the tolerances and didn't let anybody know of the cooler manufacturers have been ignoring the tolerances and didn't bother to measure to see if their previous practices of going over the tolerance would have an adverse effect.

Intel suggests a maximum weight of 500g for coolers, which most coolers exceed anyway.

http://www.intel.de/content/dam/www/public/us/en/documents/guides/4th-gen-core-lga1150-socket-guide.pdf

[Misanthrope]

Intel suggests a maximum weight of 500g for coolers, which most coolers exceed anyway.

http://www.intel.de/content/dam/www/public/us/en/documents/guides/4th-gen-core-lga1150-socket-guide.pdf

 

If that was the only issue then why 1155 and 1150 didn't have the issue? Although I am more inclined to think that the issue was there before but now some outlets picked it up unlike in the past.

 

But let's assume it was never an issue before: It means that even if it's within their recommended specs intel should have told manufacturers than adhering to that tolerance now was a lot more important: Intel could have said 500g but knew that say up to 800g was risky but relatively ok vs now anything slightly above 500g is not ok at all. Technically intel didn't change their tolerance number but in reality, they knew it would be a problem since they know what vendors are doing and how much are thy're going over the tolerances. Just an overall shitty attitude if that turns out to be the case.

[Mr_Troll]

a couple of statements wont fix the issue .... its still there.... intel is making the chips .... so its their responsibility to fix the issue .... by not making chips that can bend.... all intel is doing is...... blaming someone else instead of fixing it themselves....

[patrickjp93]

a couple of statements wont fix the issue .... its still there.... intel is making the chips .... so its their responsibility to fix the issue .... by not making chips that can bend.... all intel is doing is...... blaming someone else instead of fixing it themselves....

HAHAHAHA, even though this problem only shows up during transportation... No, the cooler makers need to adhere to standards, and consumers need to wise up. It's not Intel's fault that OEM partners are playing outside of its rule book.

[iamdarkyoshi]

Why did they change to a thinner PCB?

[patrickjp93]

Why did they change to a thinner PCB?

Cost savings.

[MEC-777]

Can we please stop with all this #___gate stuff? Thanks. 

[Curufinwe_wins]

Can we please stop with all this #___gate stuff? Thanks.

#shamegate

[Dabombinable]

They used a substrate of the same thickness right back to the Pentium III, and right up to Haswell (not sure about Broadwell, and including all mobile CPU) and there were no issues with the CPU substrate bending until Skylake, ergo Intel is at fault for skimping on their CPU.

[iamdarkyoshi]

Can we please stop with all this #___gate stuff? Thanks.

#Bothersomehashtaggate

[ICantThinkOfAnyGoodName]

Can we please stop with all this #___gate stuff? Thanks.

I think we should use #gategate for fighting against the #____gate stuff.

[MageTank]

They used a substrate of the same thickness right back to the Pentium III, and right up to Haswell (not sure about Broadwell, and including all mobile CPU) and there were no issues with the CPU substrate bending until Skylake, ergo Intel is at fault for skimping on their CPU.

Nah, i am still gonna blame the guy that used an electric screwdriver to tighten his CPU cooler. Skylake has been out for several months now, and we have seen NO reports of bending until now. The ones we see, are from pre-built companies and incompetent system builders.

 

Why does this matter? Incompetent system builders using electric screwdrivers should never have their word taken as Gospel for one. For two, the systems built by pre-built companies are more often than not, completely rushed. It's the holiday season, they are most likely rushing to get orders out, and are probably not taking the proper pre-cautions to avoid this kind of bending. Maybe they are not tightening the Heatsinks correctly before shipping them out, causing uneven excess weight on one side over the other. You want to see what a Pre-built rushed PC looks like? Take a look at my friend's, who actually paid IBuyPower for cable management: 

 

 

My Pentium G4400 is just as thin as the rest of the Skylake SKU's, and it has not bent yet. I also take it everywhere (It's in an Azza Z ITX case, and i just got home from a 5 hour drive from West Virginia). It has not bent in the slightest yet. I have to believe user error is the cause of this. We would have seen something far sooner if something else was the cause.

[TechStyle]

Can we please stop with all this #___gate stuff? Thanks. 

 

#gategate

[The_Stig]

Its not surprising that all cases were reported with pre-built PCs, which depending on the maker, can have horrendous build quality. This was probably a result of a employee (who didnt know any better) being told to "tighten it until it stops"

[Wildosvt]

And omitting the stock cooler from skylake was for cost reduction....

[ThomasD]

If this is a new problem, then someone is lying here: Either intel changed the tolerances and didn't let anybody know of the cooler manufacturers have been ignoring the tolerances and didn't bother to measure to see if their previous practices of going over the tolerance would have an adverse effect.

Not necessarily.  It is also possible that the specs are fine, but that people got used to exceeding them with the more robust Haswell CPUs.

 

In other words, the margin for error has just gotten smaller.