Pixel 2 / 2 XL has even more problems - USB to headphone adapter doesn't work.

[GoodBytes]

When you think that Google finally figured out how to produce its Pixel 2 phone after people reporting:

• No OS installed on the phone (no Android.. phone can't find the OS error)
• Rapid rate screen burn-in
• audio problems
• poor camera pictures when using flash
• Touch screen not working
• Lengthy screen wake up time
• Sever blue tint shift when looking at angles
• Screen faces black smear issues
• Phone makes high-pitch whine noise and clicking
• Uneven volume between the bottom and top speakers

We can add another issue to the list. Multiple users are reporting that the USB to headphone adapter doesn't work. In fact, the device simply ignores the adapter, and just plays the audio content through the speakers. The issue is NOT with the adapter itself, but rather the phone. Some users report that rebooting the phone solve the issue (might be temporary), other says that it didn't help them, and those one also tried multiple adapters and that still doesn't work.

 

Quote

Users are now reporting on the Google Pixel Community forum that the USB Type-C to 3.5mm headphone adapter is not working on their devices. When connected, the music is played through the speakers instead of the headphones. Users have contacted Google for a replacement adapter, while some people report that rebooting the device fixes the issue for them. One of the users mentions that he has tried three different dongles and the problem is still present.

 

Google recommendation is to reboot your phone in Safe Mode for when you want to play music with the adapter.

Quote

Google support recommends users to restart the device in safe mode and then check if the problem persists.

 

Source: https://www.neowin.net/news/headphone-adapter-not-working-on-pixel-2-and-pixel-2-xl-for-some-users

[terrytek]

I really thought the Pixel 2 was gonna be a really good phone to get. Until all these issues popped up. Google, instead of rushing it out to try to beat the iPhone, should have delayed the release to solve all these bugs. As much as I like the new hardware, the software issues are a big minus for me.

[porina]

Oh dear... looking at it positively, no exploding batteries yet?

 

I'm still debating a Pixel 2 as my next phone, and actually have one next to me right now. I've arranged to borrow one for test from where I work and see how it performs hands on. Haven't had a chance to configure it yet, but so far it doesn't feel as much of a difference over the 5X.

[GoodBytes]

3 minutes ago, porina said:

Oh dear... looking at it positively, no exploding batteries yet?

 

I'm still debating a Pixel 2 as my next phone, and actually have one next to me right now. I've arranged to borrow one for test from where I work and see how it performs hands on. Haven't had a chance to configure it yet, but so far it doesn't feel as much of a difference over the 5X.

I would wait for the Pixel 3, with the hope that they'll fix everything, by taking their time and hopefully learn some lessons, so that they end up with a proper, polished device, delivering you a great experience.

[samcool55]

12 minutes ago, GoodBytes said:

I would wait for the Pixel 3, with the hope that they'll fix everything, by taking their time and hopefully learn some lessons, so that they end up with a proper, polished device, delivering you a great experience.

I would wait a few months after the pixel 3 release. Just to be sure there are indeed no issues. Sometimes it takes a while for issues to appear like the adapter issue.

[Doobeedoo]

Yet again they release a rushed phone. 

On the other hand, would be good if everyone include Type C earbuds. Quality ones, specialy how much flagship phones cost now... More than entry gaming laptop it's insane. 

[captain_to_fire]

1 hour ago, GoodBytes said:

Google recommendation is to reboot your phone in Safe Mode for when you want to play music with the adapter.

With this kind of quick fix from Google, I’m guessing it’s a hardware issue that can’t be fixed by software updates. Or better yet, users take their receipts and return their defective phones for exchange. 

[Drak3]

So basically, like everything else Google "improves" upon, it's a piece of shit.

[samcool55]

5 minutes ago, Name Taken said:

 

I don't think there will ever be a phone or any tech product with no issues.

What about the original nokia 3310? Afaik it didn't have any issues, it wasn't fantastic and couldn't do much but the few functions it has worked just fine.

[GoodBytes]

9 minutes ago, Name Taken said:

 

I don't think there will ever be a phone or any tech product with no issues.

They are issues and they are issues.

You have production issues at first that gets ironed out, and software bugs that usually gets quickly fixed within the fist few months. But here it is problems, after problems, after problems.... It is like, they fix something, and something else breaks. And with issues like no OS, or even headphone feature not working, you would think that the device gets an automated test before putting in the box. Clearly they don't.

[GoodBytes]

7 minutes ago, Name Taken said:

 

As technology and software get more advance, so does the complexity and inevitable errors/problems.

Oh please. How is the Pixel 2 so advanced compared to smart phones from 2009-10? They are sure faster, and have facial recognition camera's, and finger print reader.. but issues aren't there. In fact, if anything, they are simpler. more things are integrated in the SoC (which Google doesn't make), and battery capacity has increased, allowing faster chip for similar or greater battery life than before, allowing more room for larger camera sensor and better ones at the back and front, and open plenty of space from finger print reader, facial recognition, etc. (which again, have no issues on this phone).

 

And again, why Samsung Galaxy S8 phones doesn't have issues, like missing OS, quick screen burn in, and more.

 

[suicidalfranco]

as i said when they announced: another year, another awful phone from google

[Drak3]

Just now, GoodBytes said:

Oh please. How is the Pixel 2 so advanced compared to smart phones from 2009-10?

 

It houses a more powerful SoC in a body that looks like an upside down first gen iPhone, and simulates even earlier engineering samples of them. I'd like to see an old Hauweii do that.

[Drak3]

1 minute ago, GoodBytes said:

Was that sarcasm? I sure hope so.

Obvioysly. iP1 engineering samples are probably less issue prone.

[captain_to_fire]

2 minutes ago, GoodBytes said:

Oh please. How is the Pixel 2 so advanced compared to smart phones from 2009-10? They are sure faster, and have facial recognition camera's, and finger print reader.. but issues aren't there.

iPhone 4 (2010) is plagued by the antennagate and iOS 4 bugs that miscalculate signal bars coupled by then a congested AT&T network. 

 

But to say that the Pixel 2 isn’t advanced compared to a Google Nexus One by HTC (2009) is misleading and erroneous. 

4 minutes ago, Name Taken said:

 

As technology and software get more advance, so does the complexity and inevitable errors/problems.

It’s not an excuse for a company the size of Google to have terrible quality control much like how Apple butchered initial releases of iOS 11 and macOS High Sierra or how Galaxy Note 7 phones are catching fire because of a design flaw and faulty batteries. 

[GoodBytes]

Just now, hey_yo_ said:

iPhone 4 (2010) is plagued by the antennagate and iOS 4 bugs that miscalculate signal bars coupled by then a congested AT&T network. 

I didn't say that phones before had no issues. But ignoring small manufacturing problems which happens even on non-electronic devices. But did you open that iPhone 4, and notice the OS was missing, the display had issues, and the headphone jack was not working. You go and exchange it, only to get the same problem and exchange again, and to AGAIN have the same problems? Looking online you realize you are really not alone?

 

The iPhone 4 issue with the antenna, is clearly an issue that the company knew, but decided to release it to meet a deadline, and save millions in requiring a redesign (companies tend to test their products for months before releasing it).

 

Just now, hey_yo_ said:

But to say that the Pixel 2 isn’t advanced compared to a Google Nexus One by HTC (2009) is misleading and erroneous. 

It’s not an excuse for a company the size of Google to have terrible quality control much like how Apple butchered initial releases of iOS 11 and macOS High Sierra or how Galaxy Note 7 phones are catching fire because of a design flaw and faulty batteries. 

It isn't. The phone has a faster SoC that support more features, and more integrates more components.. but we are not here talking about how Qualcomm screwed up some chip. We are here talking about a company with experience in product productions, phone production in the past,  and working with phone manufacture for years in the past, that is unable to get its production facility in order.... All the issues mentioned, are like from a small company, with limited resources and experience trying to make its first mass product.

[Matu20]

I didn't care much for the Pixel line last year and I don't this year. Especially after from the departure of the better concept of good budget phone - the dear old Nexus line.

[Bananasplit_00]

this is just amazing, how did this come to market?  

[GoodBytes]

Just now, Name Taken said:

Poor design, quality control and software bugs are all caused by human errors because humans are flawed by nature which unfortunately isn't going to change.

This is where experience comes in. Again, all these issues are fully understandable for a small company starting their first mass production device. No one would bat an eye.. it sucks, but such as life. Early adapters takes the risk for a device that they hope would be great when it works, and the company learn a lot only to improve in the future. This is Google. They have the experience, the knowledge, and not their first device, and again, these aren't all design issues or minor software bugs. These are serious Quality Control issues at software and hardware level.

[porina]

2 hours ago, GoodBytes said:

I would wait for the Pixel 3, with the hope that they'll fix everything, by taking their time and hopefully learn some lessons, so that they end up with a proper, polished device, delivering you a great experience.

Pixel 3 is certainly an option. I've not had the 5X that long (a year or so), so it is relatively early for me to consider upgrading. More likely, I might get a Pixel 2 later in its life cycle, when they should have ironed out the worst but fixable bugs, and maybe get a price drop.

2 hours ago, samcool55 said:

I would wait a few months after the pixel 3 release. Just to be sure there are indeed no issues. Sometimes it takes a while for issues to appear like the adapter issue.

That's the situation I'm in right now with the Pixel 2... I almost bought it at launch, and it seems my hesitation wasn't a bad thing.

[Eduard the weeb]

maybe a recall and rerealease would be better, but doubt google will do so tbh.

[Rune]

Can someone just make the One M7 with android 8 on it please?

[HalGameGuru]

That's a common enough issue even on PC's. Hopefully this one can get sorted pretty quickly, but there's still too many in need of remediation for me to leap to the Pixel ATM.

[mr moose]

So...   my old windows phone had none of those problems and only cost $99.    

[LAwLz]

Remember when I said USB-C/Lighting-audio was an overengineered solution for a problem that didn't exist? Looks like the moronic decision to push for a digital audio connector are already coming to bite Google in the ass.