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Best buy ate my laptop

Superboyaya
By Superboyaya
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I took my laptop to best buy and they sent it off to the place that fixes laptops. I called the place and they never got it they called best buy and the line was silent. What do i do? Should i go in an confront the customer service people? Its not anything small either or i would just get a new one.

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1 minute ago, Superboyaya said:

I took my laptop to best buy and they sent it off to the place that fixes laptops. I called the place and they never got it they called best buy and the line was silent. What do i do? Should i go in an confront the customer service people? Its not anything small either or i would just get a new one.

 

Ugh before posting here you should have just gone into Best Buy and politely ask what is going on. 

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Did you get a ticket as proof that you gave the laptop to bestbuy to have it fixed, if you do go to the store and politely ask what the status is in the store.

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1 minute ago, Fuzzlemann said:

Did you already went to the store where you took your laptop to?

Please, please just read the post. You wouldn't have asked this if you thoroughly read it. 

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Didn't you get something that said that they have gotten the laptop and such

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Just now, Matu20 said:

Americans like taking things to court, you tried that yet?

No no the correct American way would be to make a big stinkup at the store belligerently demanding to speak with a manager and demanding a brand new laptop on top of some other form of compensation and such.

 

If that fails and the police gets involved, THEN you go to court!

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Just now, Misanthrope said:

No no the correct American way would be to make a big stinkup at the store belligerently demanding to speak with a manager and demanding a brand new laptop on top of some other form of compensation and such.

 

If that fails and the police gets involved, THEN you go to court!

Oh, my bad, got a little antsy :D

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But why best buy in the first place

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1 minute ago, Orangeator said:

Ugh before posting here you should have just gone into Best Buy and politely ask what is going on. 

i think he already know what to do, he just want to know if he can find some kindred spirits who are through with the services of Best Buy xD 
@Superboyaya follow what @Orangeator said.

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5 minutes ago, Misanthrope said:

No no the correct American way would be to make a big stinkup at the store belligerently demanding to speak with a manager and demanding a brand new laptop on top of some other form of compensation and such.

 

If that fails and the police gets involved, THEN you go to court!

Then popo tased victim of missing laptop, for resisting arrest.

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17 minutes ago, Superboyaya said:

I took my laptop to best buy and they sent it off to the place that fixes laptops. I called the place and they never got it they called best buy and the line was silent. What do i do? Should i go in an confront the customer service people? Its not anything small either or i would just get a new one.

Go to the store, ask what's going on.

If they deny that you gave the laptop to them, try and get some proof (reciept, etc.) that you gave it to them and then confront them.

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30 minutes now. I don't think OP cares?

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1 minute ago, dexxterlab97 said:

30 minutes now. I don't think OP cares?

He probably found his receipt and is heading to BB?

 

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This was on the news once, someone bought a best buy pc, and they went to go get it fixed as it wasn't working. He didn't get it back and my geuss is that they fixed it and sold it again. He didn't sue best buy, but they gave him a new one back.

 

NOT SAYING THIS HAPPENED, I HIGHLY DOUBT THEY WOULD PULL THIS AGAIN.

 

The company that fixes them probably just got caught up in orders and will probably get back to you on it.

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Please take my laptop to Best Buy so I can see them eating my laptop to pieces 

 

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Ok, I've come to the conclusion that tomorrow I will go to BB and see ask them what is going on. I spent 30 mins on hold today. I do have the receipt.

5 hours ago, dexxterlab97 said:

But why best buy in the first place

It was close

 

 

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Pretty simple cut and dry case. You obviously need your receipt, any documentation or proof that you were informed your laptop is missing would help you tremendously. You can argue to get your money worth - store credit or possibly replace with a higher quality due to this mishap. Ultimately. make your case strong, try to be nice. If you need to blow up from frustration take it up with the management or leader on duty.

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