will you accept a lower tier product as for RMA?

[dfsgsfa]

my adata ssd , sx8200 got faulty twice and got to rma  .

this time the propose a sx6000 pro as rma, will you take offer?

[Mirano]

For me they would either replace direct with same model or give a model higher, can't accept anything lower, you paid for it

[Jurrunio]

Are they gonna refund the price difference?

[Vishera]

Considering their products failed twice on you,i recommend asking for a refund then buy something that will actually last.

[dfsgsfa]

5 minutes ago, Jurrunio said:

Are they gonna refund the price difference?

good question

any succesful case?

[adm0n]

I would also not stand for this.

 

I had something similar happen to me, with my OCZ vertex 2 (does anyone still remeber OCZ?). By the time it failed, they didn't have any more inventory and offered to replace it with a midrange SSD but one generation newer, which was close enough in performance.

but in your case, that is just a rip off. The only way I could see them offer this to you, is if they either give you the other model with more capacity or there was something seriously wrong with your SSD (which would void your warrenty) but they are throwing you a bone with giving you at least something.

[dfsgsfa]

2 minutes ago, adm0n said:

there was something seriously wrong with your SSD (which would void your warrenty

this product line has defect fyi,  many reported it, write speeds limited to 300mb for 256gb and 500mb for 500gb version .

thats why they had the PRO version released in 1 yr time, even product has 5yrs warranty

[Trik'Stari]

Either a higher tier or same tier as what I bought, or a complete and total refund.

 

A lower tier product is unacceptable. Unless they're going to refund the price difference at the time of purchase. And they'd best be handling all the shipping in that case.

[Curious Pineapple]

3 minutes ago, dfsgsfa said:

this product line has defect fyi,  many reported it, write speeds limited to 300mb for 256gb and 500mb for 500gb version .

thats why they had the PRO version released in 1 yr time, even product has 5yrs warranty

Sounds more like a case of the higher capapcity unit has an additional flash chip and they are writing in parallel than a defect. I see many SSD's with speeds ratings like that

[Jurrunio]

1 hour ago, dfsgsfa said:

good question

any succesful case?

Not like this, either full refund or replace the same or better product.

 

53 minutes ago, Curious Pineapple said:

Sounds more like a case of the higher capapcity unit has an additional flash chip and they are writing in parallel than a defect. I see many SSD's with speeds ratings like that

Original SX6000 is a PCie 3.0 x2 drive, not acceptable to run SATA bandwidth

[Promosss]

No way , I paid full price for that product so if I got problems I want the exact same model or higher as replacement.

[dfsgsfa]

this is their respond, treating you like idiot

 

Spec of the received product	QTY	Replacement
SSD / PCIe / SX8200NP / 240GB / DON’T CARE	1	SX6000PNP 256G ASX6000PNP-256GT-C SX6000 PNP is a pro model.

 thats all

 

[Skander1345]

48 minutes ago, dfsgsfa said:

this is their respond, treating you like idiot

 

Spec of the received product	QTY	Replacement
SSD / PCIe / SX8200NP / 240GB / DON’T CARE	1	SX6000PNP 256G ASX6000PNP-256GT-C SX6000 PNP is a pro model.

 thats all

 

Request a full refund. Buy something else from a reputable manufacturer.