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Apple finally acknowledges ‘sticky’ keyboard issues on MacBooks, offering free fix and refunds for past repairs

On 23/06/2018 at 2:20 AM, iamdarkyoshi said:

So uhh

 

Rip rossmann's youtube channel

 

He said he would delete it if apple did a no BS repair on affected machines.

 

If it turns out to be true...

He deleted his gaming channel lol. Not his actual real channel :P.

Judge a product on its own merits AND the company that made it.

How to setup MSI Afterburner OSD | How to make your AMD Radeon GPU more efficient with Radeon Chill | (Probably) Why LMG Merch shipping to the EU is expensive

Oneplus 6 (Early 2023 to present) | HP Envy 15" x360 R7 5700U (Mid 2021 to present) | Steam Deck (Late 2022 to present)

 

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On 23/06/2018 at 12:29 PM, Sypran said:

No. I think most people here are:

  1. DIY fixers/builders - So Apple at the start line isn't winning anyone favor.
  2. Crtical of hardware that is in the upper end on price. - I doubt many here would care about GTX 930 issues, unlike the GTX 970 .5GB issue
1

There was no such thing as the GTX 930 so I have no idea what you're on about.

Judge a product on its own merits AND the company that made it.

How to setup MSI Afterburner OSD | How to make your AMD Radeon GPU more efficient with Radeon Chill | (Probably) Why LMG Merch shipping to the EU is expensive

Oneplus 6 (Early 2023 to present) | HP Envy 15" x360 R7 5700U (Mid 2021 to present) | Steam Deck (Late 2022 to present)

 

Mid 2023 AlTech Desktop Refresh - AMD R7 5800X (Mid 2023), XFX Radeon RX 6700XT MBA (Mid 2021), MSI X370 Gaming Pro Carbon (Early 2018), 32GB DDR4-3200 (16GB x2) (Mid 2022

Noctua NH-D15 (Early 2021), Corsair MP510 1.92TB NVMe SSD (Mid 2020), beQuiet Pure Wings 2 140mm x2 & 120mm x1 (Mid 2023),

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On 6/24/2018 at 3:13 PM, Maticks said:

I still have my old 2015 MacBook Pro. Work offered me an upgrade. Thank God I didn't take it. I tried this keyboard it's like typing on a piece of ham. Not enough travel on the keys it feels squishy. 

Lol, the new keyboards feel awesome imo. A lot more clicky than other laptops and the keys almost feel mechanical. 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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14 minutes ago, DrMacintosh said:

A lot more clicky than other laptops and the keys almost feel mechanical. 

Mechanical? The keys have as bout as much travel as a touchscreen.....

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11 minutes ago, mynameisjuan said:

Mechanical? The keys have as bout as much travel as a touchscreen.....

Feel great to me. Not problems going to and from my G610 Orion and my MacBook Pro. 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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10 minutes ago, DrMacintosh said:

Feel great to me. Not problems going to and from my G610 Orion and my MacBook Pro. 

I go between a K95 Plat (MX Browns), Surface Pro 4 typecover, Logi K830, MBP '17, Acer Aspire E, K70 Lux (Blues), Razer BlackWidow Chroma (Greens), and a literal touch screen keyboard, without problem. The MBP is closest to the touchscreen by a long shot.

Come Bloody Angel

Break off your chains

And look what I've found in the dirt.

 

Pale battered body

Seems she was struggling

Something is wrong with this world.

 

Fierce Bloody Angel

The blood is on your hands

Why did you come to this world?

 

Everybody turns to dust.

 

Everybody turns to dust.

 

The blood is on your hands.

 

The blood is on your hands!

 

Pyo.

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3 minutes ago, Drak3 said:

The MBP is closest to the touchscreen by a long shot.

Yeah, I just don’t get that. Idk how to guys type on your touchscreens, but the new MacBook Keybaords aren’t even close to feeling like a touchscreen. 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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3 minutes ago, DrMacintosh said:

Yeah, I just don’t get that. Idk how to guys type on your touchscreens, but the new MacBook Keybaords aren’t even close to feeling like a touchscreen. 

I hate my mbp keyboard, a lot. Which says a lot because I used to consider the MBP keyboard one of my favorite laptop keyboards. Like, I think it would be ok for a macbook, but not a "pro". It is really amazing it clicks at all with how thin it is, but I don't care if it's a couple mm thicker, build it like I intend to use it seriously 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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2 minutes ago, DrMacintosh said:

Yeah, I just don’t get that. Idk how to guys type on your touchscreens, but the new MacBook Keybaords aren’t even close to feeling like a touchscreen. 

The current keyboards have nearly no travel. To be quite honest, someone could still convince me that the keys don't move and it's just an array of Apple's haptic engines, going just off of how it feels typing on the thing.

 

There is no overlap between Apple's keyboard and any mech board if feel.

Come Bloody Angel

Break off your chains

And look what I've found in the dirt.

 

Pale battered body

Seems she was struggling

Something is wrong with this world.

 

Fierce Bloody Angel

The blood is on your hands

Why did you come to this world?

 

Everybody turns to dust.

 

Everybody turns to dust.

 

The blood is on your hands.

 

The blood is on your hands!

 

Pyo.

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Guess I can’t convince people who simply don’t agree. Other than its obviously flawed design in terms of serviceability, I think it’s a great keyboard. 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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14 minutes ago, DrMacintosh said:

Guess I can’t convince people who simply don’t agree. Other than its obviously flawed design in terms of serviceability, I think it’s a great keyboard. 

Literally the least travel of any keyboard I've ever used. Of course people dont like it. IT's an amazing technology that allows them to fit something thats technically a keyboard and has snappy clicks with almost no travel. Better than nothing. Like a surface keyboard

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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2 minutes ago, Syntaxvgm said:

Literally the least travel of any keyboard I've ever used.

Yeah see, I don’t quantify how good a keyboard is based on how much it travels. But meh who cares. It’s my keyboard to like, not yours. 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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3 minutes ago, Syntaxvgm said:

Literally the least travel of any keyboard I've ever used. Of course people dont like it. IT's an amazing technology that allows them to fit something thats technically a keyboard and has snappy clicks with almost no travel. Better than nothing. Like a surface keyboard

I agree with how little travel it is compared to even the surface keyboard. Yea its clicky but I need more feed back then that. I dont feel like I am pressing the keys, you just touch it and it clicks. It drives me nuts. 

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1 minute ago, DrMacintosh said:

Yeah see, I don’t quantify how good a keyboard is based on how much it travels. But meh who cares. It’s my keyboard to like, not yours. 

pretty much. I think its what most people look for in a laptop keyboard, as it lets people touch type a little better. Less travel makes me type slower and more carefully. 
I'm one of the freaks the really likes the usb aluminum apple keyboards for some reason, it is subjective. But those have enough travel for me. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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3 minutes ago, DrMacintosh said:

Yeah see, I don’t quantify how good a keyboard is based on how much it travels. But meh who cares. It’s my keyboard to like, not yours. 

Travel is a huge part of how good a keyboard is, followed by feedback. 

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1 minute ago, mynameisjuan said:

I agree with how little travel it is compared to even the surface keyboard. Yea its clicky but I need more feed back then that. I dont feel like I am pressing the keys, you just touch it and it clicks. It drives me nuts. 

same here. I type so much better on an older macbook keyboard. 

muh specs 

Gaming and HTPC (reparations)- ASUS 1080, MSI X99A SLI Plus, 5820k- 4.5GHz @ 1.25v, asetek based 360mm AIO, RM 1000x, 16GB memory, 750D with front USB 2.0 replaced with 3.0  ports, 2 250GB 850 EVOs in Raid 0 (why not, only has games on it), some hard drives

Screens- Acer preditor XB241H (1080p, 144Hz Gsync), LG 1080p ultrawide, (all mounted) directly wired to TV in other room

Stuff- k70 with reds, steel series rival, g13, full desk covering mouse mat

All parts black

Workstation(desk)- 3770k, 970 reference, 16GB of some crucial memory, a motherboard of some kind I don't remember, Micomsoft SC-512N1-L/DVI, CM Storm Trooper (It's got a handle, can you handle that?), 240mm Asetek based AIO, Crucial M550 256GB (upgrade soon), some hard drives, disc drives, and hot swap bays

Screens- 3  ASUS VN248H-P IPS 1080p screens mounted on a stand, some old tv on the wall above it. 

Stuff- Epicgear defiant (solderless swappable switches), g600, moutned mic and other stuff. 

Laptop docking area- 2 1440p korean monitors mounted, one AHVA matte, one samsung PLS gloss (very annoying, yes). Trashy Razer blackwidow chroma...I mean like the J key doesn't click anymore. I got a model M i use on it to, but its time for a new keyboard. Some edgy Utechsmart mouse similar to g600. Hooked to laptop dock for both of my dell precision laptops. (not only docking area)

Shelf- i7-2600 non-k (has vt-d), 380t, some ASUS sandy itx board, intel quad nic. Currently hosts shared files, setting up as pfsense box in VM. Also acts as spare gaming PC with a 580 or whatever someone brings. Hooked into laptop dock area via usb switch

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I wonder if I like the keyboard so much because of my relatively feminine hands. (Thanks mom, lol) 

 

I definitely feel a lot of feedback and all the travel when I type with mine. 

Laptop: 2019 16" MacBook Pro i7, 512GB, 5300M 4GB, 16GB DDR4 | Phone: iPhone 13 Pro Max 128GB | Wearables: Apple Watch SE | Car: 2007 Ford Taurus SE | CPU: R7 5700X | Mobo: ASRock B450M Pro4 | RAM: 32GB 3200 | GPU: ASRock RX 5700 8GB | Case: Apple PowerMac G5 | OS: Win 11 | Storage: 1TB Crucial P3 NVME SSD, 1TB PNY CS900, & 4TB WD Blue HDD | PSU: Be Quiet! Pure Power 11 600W | Display: LG 27GL83A-B 1440p @ 144Hz, Dell S2719DGF 1440p @144Hz | Cooling: Wraith Prism | Keyboard: G610 Orion Cherry MX Brown | Mouse: G305 | Audio: Audio Technica ATH-M50X & Blue Snowball | Server: 2018 Core i3 Mac mini, 128GB SSD, Intel UHD 630, 16GB DDR4 | Storage: OWC Mercury Elite Pro Quad (6TB WD Blue HDD, 12TB Seagate Barracuda, 1TB Crucial SSD, 2TB Seagate Barracuda HDD)
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5 hours ago, AluminiumTech said:

There was no such thing as the GTX 930 so I have no idea what you're on about.

... Insert whatever low end card. What was that one  that there is now 2 versions? Original with GDDR5, and the new with DDR4 and lower clocks?

The 1030?

While we all will agree it's dumb, and will criticise NVidia about it, but I doubt we care about it as much as we would if the exact same thing happened to a high end expensive card.

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3 hours ago, Sypran said:

... Insert whatever low end card. What was that one  that there is now 2 versions? Original with GDDR5, and the new with DDR4 and lower clocks?

The 1030?

While we all will agree it's dumb, and will criticise NVidia about it, but I doubt we care about it as much as we would if the exact same thing happened to a high end expensive card.

 

That’s indeed the GT 1030 you’re talking about.

However, I do feel that it’s as bad - or even worse - if NVIDIA would do the same misleading trickery with the 1080 though.

A lower clock speed and slower memory... then they really should have called it something else like the 1029 or so.

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2 hours ago, Christophe Corazza said:

 

That’s indeed the GT 1030 you’re talking about.

However, I do feel that it’s as bad - or even worse - if NVIDIA would do the same misleading trickery with the 1080 though.

A lower clock speed and slower memory... then they really should have called it something else like the 1029 or so.

I think sypran's point is that we would be more angry of any top end product being dodgy like that, not just nvidia.  But yes the 1030 was a clear example of Nvidia shooting themselves in the foot in the credibility department when it comes to enthusiasts. 

Grammar and spelling is not indicative of intelligence/knowledge.  Not having the same opinion does not always mean lack of understanding.  

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On 6/30/2018 at 12:52 PM, DrMacintosh said:

Guess I can’t convince people who simply don’t agree. Other than its obviously flawed design in terms of serviceability, I think it’s a great keyboard. 

I do too; that's part of what convinced me to buy my MacBook Pro at Best Buy in March 2017.  (It isn't the best keyboard that I've ever used; I'm 41 and I've used a lot of different keyboards in my life.)  And that's why this news stinks so much.

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Does Apple "own" the butterfly switch design, or are there other companies that use it?

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2 minutes ago, dave4shmups said:

Does Apple "own" the butterfly switch design, or are there other companies that use it?

They designed it, so they technically own it

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6 minutes ago, dave4shmups said:

Does Apple "own" the butterfly switch design, or are there other companies that use it?

They own it. And thankfully enough, after 3 years they are the only one to use it. Glad none of other manufacturers jumped on this trash for once.

Hope it stays this way for ever.

One day I will be able to play Monster Hunter Frontier in French/Italian/English on my PC, it's just a matter of time... 4 5 6 7 8 9 years later: It's finally coming!!!

Phones: iPhone 4S/SE | LG V10 | Lumia 920 | Samsung S24 Ultra

Laptops: Macbook Pro 15" (mid-2012) | Compaq Presario V6000

Other: Steam Deck

<>EVs are bad, they kill the planet and remove freedoms too some/<>

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2 hours ago, dave4shmups said:

Does Apple "own" the butterfly switch design, or are there other companies that use it?

 

Apple indeed owns the butterfly switch design.

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