Amazon angry rant

[Jito463]

So, I'm finished with Amazon.  I will no longer do any business with them.

 

First off, last year I signed up for a free 30 day trial of Prime.  Afterwards I intended to do a monthly subscription while I determined if it was worth it.  Without any warning and without contacting me, they charged me for an entire years subscription up front.  That made me upset, but I dealt with it.

 

Then I bought the first two seasons of Last Man Standing from Amazon video, only to find out afterwards that there was no way to download my purchases to view them offline.  They only offered streaming.  I could understand that for Prime videos that were available for free to Prime users, but to lock out paying customers from their purchases in this manner was too much.  I requested a refund of the difference on my Prime membership (I was willing to pay for the two months I had used Prime, so long as I could get the balance back), they refused.  I had ordered a few items and took advantage of the Prime shipping option, so they wouldn't refund me any part of my membership fee.  That was nearly the last straw.

 

Now, they've broken the camel's back.  I canceled my subscription just prior to the final day, since I wasn't sure if canceling would end my subscription right then, and I wanted to go ahead and use what I paid for until the end.  Despite having canceled (and not even having a valid payment method available for Prime renewal, according to their warnings), they STILL had the unmitigated gall to charge me for another year of Prime.  Now I have to wait 1-2 weeks to get refunded because these bozos couldn't get their system to recognize my cancellation.

 

Amazon, we are through.  It's not me, it's most definitely YOU.

 

So, anyone else feel the same about Amazon?

[Clockwork_princess]

Amazon is the most understanding company. I've gotten items refunded with no proof they were broken 3 times (Evey times I've asked)

 

If you had that billing error if you emailed them they would of refunded it and got you set up on $10 monthly payments. But you'd have to do it right as you saw the error. If you even wait one week then they have the right to not refund you.

 

Next time looking into the service you are using and don't assume anything. That why you don't pick the wrong one. (You can always use like OBS to record a purchased show and use the recording for offline play. Just don't sell it or let others view it)

 

 

You can cancel your own Amazon prime sub in the setting of Amazon. So ifmyou did that you would not have been charged. It's an automatic system so even if your 1 second too late it will auto renew it.

 

 

 

Don't use Amazon that is fine. Just it hurts you more having to go to the store or not being able to biy some products that Amazon sells and you can't get local. I guess there is eBay tho.

 

Amazon makes so much money you not buying from them will do nothing. 

 

 

 

Im am just going to state. I don't think you did everything you could to fix the errors. If you did it on time and respectfully Amazon will have no problem correcting the errors. 

 

I mean Amazon refunding me $400 for a cellphone all I said was the charger port stopped working. And they refund my money in 3 days didn't have to send it back or send proof. I even got the phone working again but I since donated it to salvation army.

[AshleyAshes]

When you sign up for 30 free days it tells you it'll renew automatically if you don't cancel it first.  Next time read the agreement before you press 'ok'.

 

I signed up for three free months of audible and it had the same terms.  I'll have to cancel before the 90 days or I'll be paying.

[SeriouslyMikey]

Never had an issue, other than every now and then when I order a CD, they wont give me the MP3 for free, even if it's advertised, though, I quickly get onto customer service (If I can be arsed) and have it sorted in a matter of minutes. And if I accidentally delete the MP3 from their cloud service, they will quickly give me it back so I can download it onto more devices usually without even checking to see if I have even made a purchase of the MP3 or the CD/Vinyl with free MP3 to begin with. 

 

Even their second hand market, I've had no issues with. It's my go to stop for pretty much everything but the most obscure of items. 

 

[Salacious B Crum]

It was the best investment for me in awhile I was spending stupid money on shipping on many of my online purchases shit I even get things sooner than advertised!

[Megah3rtz]

22 minutes ago, AshleyAshes said:

When you sign up for 30 free days it tells you it'll renew automatically if you don't cancel it first.  Next time read the agreement before you press 'ok'.

 

I signed up for three free months of audible and it had the same terms.  I'll have to cancel before the 90 days or I'll be paying.

 

they don't exactly hide it either 

[AshleyAshes]

Fun fact: Sign up for Prime as a student and Amazon never asks if you graduated.  I graduated over three years ago and still pay half price for prime.

[Salacious B Crum]

16 minutes ago, AshleyAshes said:

Fun fact: Sign up for Prime as a student and Amazon never asks if you graduated.  I graduated over three years ago and still pay half price for prime.

Shh!

[Mr.Meerkat]

22 minutes ago, Megah3rtz said:

they don't exactly hide it either 

Wait wat? $79CAD per year for prime? its something like £79 per year here I'm pretty sure  

[Megah3rtz]

2 minutes ago, Mr.Meerkat said:

Wait wat? $79CAD per year for prime? its something like £79 per year here I'm pretty sure  

 

Ow. 

[Mr.Meerkat]

Just now, Megah3rtz said:

 

Ow. 

Its also $99US I'm pretty sure...how is it SO CHEAP FOR YOU GUYS? 

[Bouzoo]

5 minutes ago, Mr.Meerkat said:

Wait wat? $79CAD per year for prime? its something like £79 per year here I'm pretty sure  

Don't you know that universal exchange rate is 1:1 for EUR, USD and GBP? Because reasons.

[AshleyAshes]

4 minutes ago, Mr.Meerkat said:

Wait wat? $79CAD per year for prime? its something like £79 per year here I'm pretty sure  

Half of $79 CAD if they think you're still a student.  :3

[Teddy07]

49 minutes ago, Jito463 said:

So, anyone else feel the same about Amazon?

1

I am in the beginning of a conflict with Amazon:

I recently changed my banking account and deleted my old information from the Amazon page. Still, Amazon refunded me 40 € to my old bank account, which I used to buy this product. Now Amazon claims that the money never returned to them from my old bank. It must have been returned, because my old bank account didn't exist at this time anymore. 

 

My next step is to write an email to Amazon because I want it in written form to which bank they transferred. I will check with my old bank to see what happened with my money. I will then contact Amazons complaint department the last time to give them a chance to solve the problem. The last step is going to court as I am certain that I will win because I have everything documented at this point.

 

 

[Kobathor]

3 minutes ago, Teddy07 said:

The last step is going to court as I am certain that I will win because I have everything documented at this point.

 

 

 

Court for 40 euro?

[JoostinOnline]

1 hour ago, Jito463 said:

First off, last year I signed up for a free 30 day trial of Prime.  Afterwards I intended to do a monthly subscription while I determined if it was worth it.  Without any warning and without contacting me, they charged me for an entire years subscription up front.  That made me upset, but I dealt with it.

That's how almost every trial works for subscription services.  And you agreed to it.   You also shouldn't have assumed that they'd let you download a local copy of something you bought from a streaming company.  You should also be aware that Prime doesn't come as monthly payments.  You could have (and should have) cancelled before the last second.

 

You're blaming your mistakes on them.

 

7 minutes ago, Mr.Meerkat said:

Its also $99US I'm pretty sure...how is it SO CHEAP FOR YOU GUYS? 

Capitalism baby.

[Teddy07]

1 minute ago, Kobathor said:

Court for 40 euro?

Yes because the losing party has to pay for all the court fees and your lawyer too. Do you think I let them get away with scamming me?

[Kobathor]

Just now, Teddy07 said:

Yes because the losing party has to pay for all the court fees and your lawyer too.

Your time is worth more than 40 euro I am sure.

[Bouzoo]

2 minutes ago, Teddy07 said:

I am in the beginning of a conflict with Amazon:

I recently changed my banking account and deleted my old information from the Amazon page. Still, Amazon refunded me 40 € to my old bank account, which I used to buy this product. Now Amazon claims that the money never returned to them from my old bank. It must have been returned, because my old bank account didn't exist at this time anymore. 

 

My next step is to write an email to Amazon because I want it in written form to which bank they transferred. I will check with my old bank to see what happened with my money. I will then contact Amazons complaint department the last time to give them a chance to solve the problem. The last step is going to court as I am certain that I will win because I have everything documented at this point.

 

 

Definitely contact the bank. Just to be sure if it wasn't registered as a blank account and that the bank didn't really took the money. 

Also going to court for 40 euros will prove as an even bigger financial loss for you. 

[Clockwork_princess]

38 minutes ago, Megah3rtz said:

 

they don't exactly hide it either 

A good tip is to cancel the next day after you start a trial. You'll still get the trial and won't get charged. I know some places cancel the trial if you do it right after or before 24 hours. 

[Mr.Meerkat]

4 minutes ago, Clockwork_princess said:

A good tip is to cancel the next day after you start a trial. You'll still get the trial and won't get charged. I know some places cancel the trial if you do it right after or before 24 hours. 

*straight away 

 

edit: Ignore, only read the first sentence  

[79wjd]

42 minutes ago, AshleyAshes said:

Fun fact: Sign up for Prime as a student and Amazon never asks if you graduated.  I graduated over three years ago and still pay half price for prime.

After four years from when you signed up they'll tell you that your student pricing is expiring and that your next charge will be at the non-student rate. And then you can reverify, but that only lasts a year.

 

6 minutes ago, Clockwork_princess said:

A good tip is to cancel the next day after you start a trial. You'll still get the trial and won't get charged. I know some places cancel the trial if you do it right after or before 24 hours. 

I've ran into a few subscriptions that cancel your access the moment you cancel. 

[Jito463]

1 hour ago, AshleyAshes said:

When you sign up for 30 free days it tells you it'll renew automatically if you don't cancel it first.  Next time read the agreement before you press 'ok'.

 

I signed up for three free months of audible and it had the same terms.  I'll have to cancel before the 90 days or I'll be paying.

I was fine with paying, I wasn't fine with paying for a full year.  The introduction page at that time mentioned monthly and annual pricing.  Nowhere did it give me the option of choosing which, and I was never contacted before the trial period ended.  However, that was only the beginning of the saga.

1 hour ago, Clockwork_princess said:

Next time looking into the service you are using and don't assume anything. That why you don't pick the wrong one. (You can always use like OBS to record a purchased show and use the recording for offline play. Just don't sell it or let others view it)

I refuse to use third party solutions to a problem that shouldn't exist in the first place.

6 minutes ago, JoostinOnline said:

You also shouldn't have assumed that they'd let you download a local copy of something you bought from a streaming company.

Their service mentions downloading to supported devices.  Turns out, a Windows PC isn't considered a supported device by Amazon.  There's currently a 46 page (and growing) topic on Amazons "Customer discussions" forum.  I'm not the only one ticked off at Amazon about this.

[Teddy07]

10 minutes ago, Bouzoo said:

Also going to court for 40 euros will prove as an even bigger financial loss for you. 

 

I just quote myself here:

 

12 minutes ago, Teddy07 said:

Yes because the losing party has to pay for all the court fees and your lawyer too. Do you think I let them get away with scamming me?

 

11 minutes ago, Kobathor said:

Your time is worth more than 40 euro I am sure.

I am a student so 40 € is worth a bit more to me. I also got plenty of time. btw. you seem to have a strange attitude if you think it is ok not to fight back against companies that try to scam you.

[Clockwork_princess]

4 minutes ago, Jito463 said:

I to a problem that shouldn't exist in the first place.

 

Well that's your problem. Then keep complaining while we enjoy the good things. 

 

Can't fix ignorance