Synergy, buy it for "life"

[xxxHellcatsxxx]

I love Synergy and purchased it years before they were an LTT sponsor but this is just shady.

 

 

[RAM555789]

Welcome to Capitalism

[Kylo ren PBUH]

well, one time purchases is why a bunch of companies run out of business quick. So this would probably have been expected 

[RadiatingLight]

Hm....

TBH it should be a free upgrade, or maybe $5

 

 

IMO, it would be fine if they kept on developing and supporting Synergy 1

[nsinnott]

Um, I'm pretty sure that when I bought Synergy, it said "Lifetime access to Synergy"... so...

[SlipperyPete]

Just now, Kylo ren PBUH said:

well, one time purchases is why a bunch of companies run out of business quick. So this would probably have been expected 

you need a sustainable business model. that means create a system where the consumer pays over time for one product, or buys new products after a period of time

[Kylo ren PBUH]

Just now, SlipperyPete said:

you need a sustainable business model. that means create a system where the consumer pays over time for one product, or buys new products after a period of time

True.

[xxxHellcatsxxx]

1 minute ago, nsinnott said:

Um, I'm pretty sure that when I bought Synergy, it said "Lifetime access to Synergy"... so...

It definitely did. There was no concept of "Synergy 1".

[SlipperyPete]

2 minutes ago, nsinnott said:

Um, I'm pretty sure that when I bought Synergy, it said "Lifetime access to Synergy"... so...

i own lifetime access to microsoft office 2010. doesnt mean im entitled to office 2016

[SlipperyPete]

Just now, xxxHellcatsxxx said:

It definitely did. There was no concept of "Synergy 1".

they may not have had the idea of another in mind at the time. they are selling a new product. if you dont want to buy it than you can simply continue using the one you already own

[xxxHellcatsxxx]

3 minutes ago, SlipperyPete said:

i own lifetime access to microsoft office 2010. doesnt mean im entitled to office 2016

That would be acceptable if that's what was presented, but it wasn't. Synergy was a free product that you could donate to. Now they are completely changing what the original Synergy promised. That's why I am bothered by this.

[PlayStation 2]

If there was nothing specified about the lifetime access only applying to certain things or something, you could have a legal case against them.

[SlipperyPete]

9 minutes ago, RadiatingLight said:

Hm....

TBH it should be a free upgrade, or maybe $5

 

 

IMO, it would be fine if they kept on developing and supporting Synergy 1

it would have been great but as far as a sustainable business model goes this can only last so long. Some markets do have a ceiling 

[nsinnott]

I bought synergy less than a month ago, with no mention of a possible new product/version, so yes, I'm a little ticked off that I have to pay almost what I paid for the original product again, 1 month later.

[LinusTech]

This is similar to Teamviewer's model

[Guest]

Ugh... I just bought it yesterday. I hope they don't make me pay for Synergy 2. Esp since they didn't mention the caveat of not working with Wayland in Linux. I typically research things like that, but it never occurred to me since it's been touting Linux support back when it was a free project.

[nsinnott]

2 minutes ago, LinusTech said:

This is similar to Teamviewer's model

I like TeamViewer's model better... there's an option for people to use the service for free for certain things, and then professionals pay a license fee... they've obviously been pretty successful. I'm probably going to end up buying it though, because it is crucial for my setup and having an unsupported piece of software isn't necessarily something I'm after

 

[SlipperyPete]

1 minute ago, xxxHellcatsxxx said:

That would be acceptable if that's what was presented, but it wasn't. Synergy was a free product that you could donate to. Now they are completely changing what the original Synergy promised. That's why I am bothered by this.

i appreciate that as am i. i just think that realistically what choice do they have. the software popularity exceeded the original expectations. they are offering services that require servers to be up as well as staff to develop and troubleshoot the programs. this costs money and as a result they need to create a sustainable business model. that means create a system where the consumer pays over time for one product, or buys new products after a period of time. as @RadiatingLight said having an upgrade system for current synergy users would have been the best solution IMO

[xxxHellcatsxxx]

4 minutes ago, LinusTech said:

This is similar to Teamviewer's model

Not so. TV you can use for free for personal use and commercial use is paid for. This is making you rebuy for personal use and they already have an enterprise version that you pay for annually.

[nsinnott]

Just now, xxxHellcatsxxx said:

Not so. TV you can use for free for personal use and commercial use is paid for. This is making you rebuy for personal use and they already have an enterprise version that you pay for monthly.

I didn't even know they had an enterprise version... I first tried Synergy when it was free and I really liked it, and also donated for it. Then it was no longer required in my setup, so I got rid of it. Fast forward to a month ago when I was doing graphic/web design on a Mac and almost everything else on a PC on the same desk, I bought it again, reasonably understanding that I would be getting new versions of the software... hence "Lifetime access to Synergy"

[SlipperyPete]

5 minutes ago, nsinnott said:

I didn't even know they had an enterprise version... I first tried Synergy when it was free and I really liked it, and also donated for it. Then it was no longer required in my setup, so I got rid of it. Fast forward to a month ago when I was doing graphic/web design on a Mac and almost everything else on a PC on the same desk, I bought it again, reasonably understanding that I would be getting new versions of the software... hence "Lifetime access to Synergy"

realistically what choice do they have. they are offering services that require servers to be up as well as staff to develop and troubleshoot the programs. this costs money and as a result they need to create a sustainable business model. that means create a system where the consumer pays over time for one product, or buys new products after a period of time. as @RadiatingLight said having an upgrade system for current synergy users would have been the best solution IMO

 

also Team viewer has enterprise not synergy

they both do my bad. thanks for pointing it out @nsinnott

 

[nsinnott]

2 minutes ago, SlipperyPete said:

also Team viewer has enterprise not synergy

 

they both do

[SlipperyPete]

Just now, nsinnott said:

 

they both do

~snip~

oops. my bad lol

[nsinnott]

just checked my account page and noticed that it now says I have a license for "Synergy 1 Basic" instead of "Synergy Basic" now... I also never got the email for the reduced price for 2 so..... this is annoying

[Skiiwee29]

Judging from the "whats new" section, I am intrigued about the no more IP/Domain name. This is big for me as I need to use my Public IP of my home network to connect with my VPN connected laptop, even though the computers are only 2 feet apart as it doesnt allow me to use my LAN IP when connected through the VPN. This could really help me... I may upgrade to the 2nd version honestly...