[Updated] Verizon Scolds FiOS User for Consuming 7 TB Every Month

[Dabombinable]

Most people also don't pay $315 for a 500 Mbps plan. He paid for a connection that could transfer tons of data, and then had the gall to actually use it. Clearly unreasonable to use your internet plan 30 hours per month.

Its Verizon, so we all know that they are smoking something 99% of the time.

[ShadowCaptain]

Most people also don't pay $315 for a 500 Mbps plan. He paid for a connection that could transfer tons of data, and then had the gall to actually use it. Clearly unreasonable to use your internet plan 30 hours per month.

 

I wasn't commenting on that, i agree its silly

[Me1z]

Well damn, apparently I haven't been allowed to run Minecraft servers at all.

 

That's something I've known for a while. Back when Optimum (our local cable based isp) was having serious bandwidth issues and terrible customer support, I went digging around into other ISPs contracts to see who would let me host servers off my residential internet connection. Lights and sirens were going off when I started researching Verizon because they apparently reserve the right to void your contract and deny you service if they find evidence that you host a server out of your home. Luckily Optimum got their shit together and their now one of the top ISPs in the US because FIOS was clearly not an option.

[duriel]

imo just let him burn out his drive(s) lol. 7tb a month is nuts

[Guest]

What?! Thats just stupid, in this day and age people who watch youtube or nexflix often can hit that amount. So unrealistic

Comcast has a ceiling of 250GB... It's bullshit.

[duriel]

Comcast has a ceiling of 250GB... It's bullshit.

 

they don't enforce this where i live.

[Guest]

Well it's in TOS but Verizon didnt handle this well surprise surprise

Now if only they could come forward to 2015 not 1990

Pretty sure 7TB of computer data didn't exist in 1990, but I see your point

[Guest]

they don't enforce this where i live.

We used 500gb one month and they complained, but we argued with them over the phone and our limit is now 1tb

[Trik'Stari]

Data caps are not a real thing, they're an arbitrary line in the sand, drawn by a company that want's to charge you out the ass, nothing more.

 

Verizon....what the fuck are you doing. "dear high paying customer, you use our service too much, stop, or we will stop taking your money"......the fuck? That's not how you run a business, that's how you kill one.

 

If I was this customer, I'd have sent a letter back saying "If my money isn't good to you, I will take it elsewhere. Enjoy the loss of revenue you mindless fools". And disconnected my service for someone else (although there probably isn't anyone else.)

[WereCat]

For $315/month he should be able to download as much as he like. What is the reason to pay so much for such connection if you cant use it to its full potential?

[Keudn]

How do you even download 7TB a month? They have to be downloading like 24/7  :huh:

[Thony]

If Verizon has data cap per customer then they have all the right to warn the customer.

To cut him off is a bit drastic solution, they could just charge him little extra.

PS. I had no idea Folding at home can use about 5TB of data, that's insane.

PS². If people use so much data, does that increase load on provider's servers to the point it could not handle the traffic and cause disconnection for multiple users ?

If so, then why does not provider ensure to have plenty of headroom available for such situation (surely money can't be an issue) ?

[Kingofpants]

I look at "unlimited" internet plans the same way I look at "all you can eat" buffets.

It's not really unlimited and if you're being excessive someone is probably going to kick you out.

When Canada was trying to institute data caps, I was using about 500 GB/month at my peak of anime/video game downloading. We're talking reinstalling my steam library multiple times, downloading dozens of anime shows in HD quality, tons of netflix streaming and that was just me. My sister and my parents both used netflix, and my sister downloaded her own games and anime and shit.

I can't even comprehend using 7 TB of data every month. My entire steam library currently consumes an entire 2 TB harddrive and probably another 500-1000 GB across three other harddrives and I would still have to redownload my entire library ~3 times over every month to use that much.

7 TB is nearly 10 GB an hour, 24/7 for the whole month.

Exactly, 7 TB is an absolutley stupid amount of data to go through an internet service.

What kind of unoptimized application needs 21 megabits a second for a whole month?

[Sakkura]

PS². If people use so much data, does that increase load on provider's servers to the point it could not handle the traffic and cause disconnection for multiple users ?

If so, then why does not provider ensure to have plenty of headroom available for such situation (surely money can't be an issue) ?

 

His connection is a 500 mbps connection. If he used that 24/7, he would have used about 162 TB in a month. So he has only used about 4.3% of what his connection could theoretically provide. Now, the infrastructure isn't designed for everyone to be able to use their connection 100% all the time, and 4.3% utilization is probably relatively high. But it's not monstrous, and probably wasn't having a negative effect. Pulling 500 mbps for a half hour every day during primetime would be much worse than pulling 100 mbps 24/7 for the entire month, even though the latter represents far more bandwidth usage.

[Yoinkerman]

If I want re-download my steam library 100x a month that's my business not my isps.

[Blebekblebek]

you see, that bandwith usage is down and up combined

 

with his usage probably he is using uplink than downlink

 

because I believe with 500mbps line... you can go over 7TB easily.

fair use is fair use by terms, with him hogging the line probably the other people around his area get shitty latency or speed because he is using all of it

it's more infrastucture issue than the bandwith issue, but ... it's not his fault though.

 

but then again... every ISP and Server provider do this doesn't matter where you live.

 

even if you said you live in europe or somewhere else, when you go over Terabyte you will get a warning.

[linuxfan66]

i keep seing this i think i should point this out for non north americans. Data caps are normal practice due ot limitations fo country internet links and private backbones. On almost all mobile plans its also capped. The reality is there is a cost to data due ot support infrastructure for moving said data. I think i have said enough

[Linus_torvalds]

I was but 150gbs a month? Just no

lol i hited that 150 GB limit because first and second time i downloaded GTA V 60 GB were not working, third one worked. and that was in 2 days LOL

[RH00D]

Apparently, a user of FiOS (F iOS? lol) was sent this letter:

for consuming 7 terabytes of data every month.

 

 

I'm not sure which side I want to side with- Verizon because this is a bit excessive, or the user because you should be able to do whatever you want with your connection however you want to do it.

 

What are your thoughts?

 

Source: http://www.dslreports.com/shownews/Verizon-Scolds-FiOS-User-For-Consuming-Seven-Terabytes-Monthly-133560

 

 

Well it's in the TOS.

 

Anyways what a shitty company, you should be able to use as much as you want...

 

 

If it's in the ToS, technically Verizon is right.

 

 

Can you back this up with proof? I say this a fair bit, it's not that I don't believe you, I just want to know from the source.

 

 

Verizon here is definitely in the wrong here 100%. They say it violates the TOS but "excessive" use has NO DEFINITION in the ToS. Its an arbitrary word that means whatever they want it to mean. Let's not forget that they also advertised no data caps.

 

I'll show you the math here and you'll see how asinine this really is on Verizon's part.

 

The customer has a contract for a 500 Megabit connection.

 

To reach 7 TB per month he would have to do either of of following scenarios (or anything in between but I'm keeping it simple for perspective):

 

1) Use full 500 Megabit per second for ~24 hours only. Use 0 Megabit for the other 29 days.

2) Use 20 Megabit per second for the full 30 days.

 

According to the customer his usage was more like scenario 2. So what Verizon is saying is that using 4% of the service he is paying for is "excessive" and are threatening to cancel his service.

 

He literally is being told he cannot use more than 4% of what he is paying for!

 

4%!

[Blackie Sheen]

I look at "unlimited" internet plans the same way I look at "all you can eat" buffets.

 

It's not really unlimited and if you're being excessive someone is probably going to kick you out.  

 

 

When Canada was trying to institute data caps, I was using about 500 GB/month at my peak of anime/video game downloading.  We're talking reinstalling my steam library multiple times, downloading dozens of anime shows in HD quality, tons of netflix streaming and that was just me.  My sister and my parents both used netflix, and my sister downloaded her own games and anime and shit.

 

I can't even comprehend using 7 TB of data every month.  My entire steam library currently consumes an entire 2 TB harddrive and probably another 500-1000 GB across three other harddrives and I would still have to redownload my entire library ~3 times over every month to use that much.

 

 

7 TB is nearly 10 GB an hour, 24/7 for the whole month.

Master race seeding and downloading torrents maybe

[skullrebell]

Cough* shit speeds, throttling, data caps, impossible to cancel, no real customer service... *Cough

we have gigbit speeds, only a data cap in 2 areas Maine and Nashville,Tn, i am a customer service agent for them and am a real person, and their is a dedicated cancelation department, with the hours of 830pm-630pm m-sat.

[skullrebell]

Comcast has a ceiling of 250GB... It's bullshit.

I'm guessing your in Maine or Nashville TN?

[sof006]

As much as I hate most American ISP's for being complete douche bags I am inclined to agree with Verizon on this one. 7TB is insane, fair enough hes paying for 500Mb speeds but 7TB's of usage is insane, if he wants to use that he needs to get a business line and pay a proper premium instead of saturating a consumer network. That kind of usage can impact other peoples ability to use the internet.

 

I am a heavy user and I use nowhere near even 1TB a month. Although what do I know I can't see a meter of my usage. I use my internet for YouTube, Netflix, Gaming, Steam... Downloading the odd Movie/Album every so often. 

[Guest]

I'm guessing your in Maine or Nashville TN?

Burlington, Vermont.

[Mew]

Burlington, Vermont.

and also at your macbook