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How Elon Musk Stole My Car

danfoofoo

Thought this was an interesting take on Tesla's customer service:

https://www.atlantic.net/blog/how-elon-musk-ceo-of-telsa-motors-stole-my-car/

 

 

On the evening of January 7, the day before I was to receive my car, Kevin called me to explain he had a call in with the Office of the CEO at Tesla and was working with his team in Tesla to resolve a problem that had come up - their CEO, Elon Musk, had taken my car and was using it as his personal vehicle to test a new version of autopilot.

My concern is if Tesla fails the experiment of directly selling cars to consumers may be considered a failure, when in reality it was tremendous missteps on Teslas part that caused it to not work.

Why was Elon Musk allowed to take a car that was marked in their system as sold? When Tesla employees became aware of what happened, why didn't they reach out to me? How did no one involved think of the customer? Even worse, why did Tesla employees actively work to avoid my calls and email? If Tesla is logging interactions with their customers to a national database, why didn't they notice that someone was calling in and only getting voicemail.

 

 

I've previously heard of Tesla's customer service being horrible when receiving the ca due to no response, but this is a new low.  This isn't the type of service you'd expect from a $1.5k laptop, let alone a $100k car.  Hopefully, Tesla will make it right and offer him a discount on the car with the options he wanted and get some free press out of it.

 

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Thought this was an interesting take on Tesla's customer service:

https://www.atlantic.net/blog/how-elon-musk-ceo-of-telsa-motors-stole-my-car/

 

 

 

I've previously heard of Tesla's customer service being horrible when receiving the ca due to no response, but this is a new low.  This isn't the type of service you'd expect from a $1.5k laptop, let alone a $100k car.  Hopefully, Tesla will make it right and offer him a discount on the car with the options he wanted and get some free press out of it.

 

 

I'm sorry who is kevin

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Oh my God, I'm dying laughing :P

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...why are you still reading this?

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It's a car, of course someone will have used it before you, those things get test driven.

 

It just so happened to be elon musk in this case. He's the CEO, he can do whatever you want. As long as this doesn't delay delivery of the vehicle, who cares?

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to be honest, i'm sure this happens in every company to some degree.

 

CEOs tend to be completely blind to the specifics of every part, especially if those parts roll of a production line.

maybe that day the "sold" label didnt quite stick to said car, and the CEO just grabbed it and took it for a test spin without really notifying anyone about it.

 

while i try to stay as distant from my parents' corporate bastard side of life, i see this crap happen too often...

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I'm just laughing at the thought of people crying if they bought a Les Paul guitar personally tested by Les Paul, or an iPhone personally tested by Steve Jobs.

How fucking dumb does someone have to be for those to be detriments?

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this is ? i mean it realy is ? (? is my reaction to this, it is pure ? )

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My experience with Tesla was great.

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I'd want that sh*t in Silver Sharpie going diagonally across the entire hood (bonnet doesn't sound as cool).

Not like that I mean a tastefully done black sharpie signature on the door or dash or something

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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I think the reason why he is miffed is he bought a car BRAND NEW with zero miles and someone (who cares if its Elon Musk) put miles and engine hours on it. I know when I buy a new car (just bought 2 over the last 6 months) I looked for the ones with the least miles on them. Some trucks had 10 miles, mine had 0.3. My explorer had 1.2 while others had upwards of 15.

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Did you guys even read the article he is upset because now he can't have the car because it been modified to much so he has to get a different one and that they were actively screening his calls and ignoring them because they didn't know how to handle the situation.

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Most of your replying here haven't read the article. 1) he was buying an "aftermarket" which means it was like a test car at a dealership. So slightly used already. 2) because Elon took his car he can't get it at all. 3) Tesla didn't reach out to him when it happened, and then actively ignored him for weeks. 4) Tesla offered no way to make it right except offering him a more expensive car, that he would have to pay to upgrade to.

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I think the reason why he is miffed is he bought a car BRAND NEW with zero miles and someone (who cares if its Elon Musk) put miles and engine hours on it. I know when I buy a new car (just bought 2 over the last 6 months) I looked for the ones with the least miles on them. Some trucks had 10 miles, mine had 0.3. My explorer had 1.2 while others had upwards of 15.

The article said he bought a car that had been previous used at a tesla dealership for either display or loaning. It wasn't new.

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or an iPhone personally tested by Steve Jobs.

I'd be pretty concerned if I bought a new iphone and it had been tested by Steve jobs xD

I do see you point, "oh no a famous person tested my device personally"

I read the article and you may want to include some more info in the original post so you get less comments like the above.

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Well... they probably should have sold him a different car, maybe with a discount as an apology for the delay. That said since they aren't exactly vw I can see why sometimes they may need to use cars that would otherwise be shipped for testing.

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That's like K|ngp|n taking your new 980ti on LN2 and hammering it on FireStrike scores....

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Man that's pretty shitty. Sad to see, you'd hope form a company like tesla that kinda stuff would be a joke.

Bleigh!  Ever hear of AC series? 

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I'm just laughing at the thought of people crying if they bought a Les Paul guitar personally tested by Les Paul, or an iPhone personally tested by Steve Jobs.

How fucking dumb does someone have to be for those to be detriments?

You're an idiot. A flat out idiot.

Mods, please give me warning points. I'll take them, gladly.

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