What do we do now?

[DrHax34]

17 minutes ago, Luke Richards said:

I agree with this.

 

But it's not what Linus did. He didn't apologise and explain, he 'apologised', then tried to justify and then minimised the complaint.  There's a subtle but crucial difference which I think speaks to Linus' inability to actually fully admit fault.

if you rewatch the video, it's the oposite, he starts by explaining what prompted his dumb emotional response on the forum, he tried to minimize the complaint from Billet Labs saying "it only took 2 business days and Colton tried to do it(and failed miserably) on the 10th, way before any of this blew up" and THEN he starts by admitting he's getting emotional again, stops and apologizes for both the dumb response, for allowing the internet rage to cloud his judgement and emotions  and essentially stopping him from accepting any fair criticism from GN and for not re-reviewing the monoblock again. Also he proceeds to explain what he will be doing during the week they'll be off.

 

I feel like people, when watching the video, get so mad as soon as Linus shows up that they don't even hear him or as soon as they hear any of the stupid jokes.

[Luke Richards]

1 minute ago, DrHax34 said:

if you rewatch the video, it's the oposite, he starts by explaining what prompted his dumb emotional response on the forum, he tried to minimize the complaint from Billet Labs saying "it only took 2 business days and Colton tried to do it(and failed miserably) on the 10th, way before any of this blew up" and THEN he starts by admitting he's getting emotional again, stops and apologizes for both the dumb response, for allowing the internet rage to cloud his judgement and emotions  and essentially accepting any fair criticism from GN and for not re-reviewing the monoblock again. Also he proceeds to explain what he will be doing during the week they'll be off.

 

I feel like people, when watching the video, get so mad as soon as Linus show up that they don't even hear him.

I think we'll have to agree to disagree on the interpretation. And that's wasn't my reaction when I saw Linus appear, I was relieved he was there, then saddened when he weaseled out of a full apology. 

[Thepyrodex]

1 minute ago, DrHax34 said:

if you rewatch the video, it's the oposite, he starts by explaining what prompted his dumb emotional response on the forum, he tried to minimize the complaint from Billet Labs saying "it only took 2 business days and Colton tried to do it(and failed miserably) on the 10th, way before any of this blew up" and THEN he starts by admitting he's getting emotional again, stops and apologizes for both the dumb response, for allowing the internet rage to cloud his judgement and emotions  and essentially accepting any fair criticism from GN and for not re-reviewing the monoblock again. Also he proceeds to explain what he will be doing during the week they'll be off.

 

I feel like people, when watching the video, get so mad as soon as Linus show up that they don't even hear him.

Many people don’t want an apology that want blood.

 

They don’t want a solution, they want a lynching.

 

it shouldn’t be a surprise sadly

[DrHax34]

2 minutes ago, Thepyrodex said:

Many people don’t want an apology that want blood.

 

They don’t want a solution, they want a lynching.

 

it shouldn’t be a surprise sadly

I mean, it's in history books. Look at what happens whenever the people revolt, it's probably gonna end in guillotines and heads rolling over. It's just sad we as humans cannot evolve past our bloody survival and primal instincts.

[GoStormPlays]

3 hours ago, BrucaWayna said:

Can we safely assume that LTT is dead then? Can we at least return our LTT merch for a full refund? Including the northern lights desk mat?

I doubt that.

[GoStormPlays]

2 hours ago, Radium_Angel said:

And that's a good thing. We don't need more "info/edu/taiment" with shoddy testing, half-accurate reporting and really bad videography (the latter is why I don't watch the channel videos, they give me a headache)

That’s not really what I meant. Before this whole debacle, LMG was praised for their Merch quality, their customer support, etc. There aren’t many companies that do all those things well anymore.

[nv40]

Nothing they can do now will work. People want blood and turn on thing they love in an instant. 

 

1. They need to clean up the reporting mistakes. Not the end of the world, but they addressed it. 

2. I care less than a crap about the billet labs deal. It was a mistake between LTT and Billet...it has nothing to do with the viewers. 

3. I care less than a crap about the Madison crap. She couldn't handle working...not my problem nor do i care...bye.  And "assult"? ha lol...welcome to the real world. This kind of minor crap happens every second, in every business, in every part of the world. Don't care..not news...you dont like it then quit...like she did. Unless you work there, you shouldn't care either. I want my LTT content and employees can decide if they want to work there or not...not my problem. 

 

I tend to watch LTT for humor/tech/etc. If I want raw data and 30 minute videos on EVERY tiny aspect of a product I watch other channels.  LTT merch is high quality...their support is top notch...    So on my end. I am getting everything I can ask for...WAY more than 99% of other companies out there. So..yeah, fix some things and say sorry....but this is way overblown. Give me my videos back and take all this drama crap somewhere else.  

[limewire]

3 minutes ago, nv40 said:

3. I care less than a crap about the Madison crap. She couldn't handle working...not my problem nor do i care...bye.  And "assult"? ha lol...welcome to the real world. This kind of minor crap happens every second, in every business, in every part of the world. Don't care..not news...you dont like it then quit...like she did. Unless you work there, you shouldn't care either. I want my LTT content and employees can decide if they want to work there or not...not my problem. 

 

This is a horrible take, even for this forum.

 

You sound comically entitled.

[1rio]

9 minutes ago, nv40 said:

Nothing they can do now will work. People want blood and turn on thing they love in an instant. 

 

1. They need to clean up the reporting mistakes. Not the end of the world, but they addressed it. 

2. I care less than a crap about the billet labs deal. It was a mistake between LTT and Billet...it has nothing to do with the viewers. 

3. I care less than a crap about the Madison crap. She couldn't handle working...not my problem nor do i care...bye.  And "assult"? ha lol...welcome to the real world. This kind of minor crap happens every second, in every business, in every part of the world. Don't care..not news...you dont like it then quit...like she did. Unless you work there, you shouldn't care either. I want my LTT content and employees can decide if they want to work there or not...not my problem. 

 

I tend to watch LTT for humor/tech/etc. If I want raw data and 30 minute videos on EVERY tiny aspect of a product I watch other channels.  LTT merch is high quality...their support is top notch...    So on my end. I am getting everything I can ask for...WAY more than 99% of other companies out there. So..yeah, fix some things and say sorry....but this is way overblown. Give me my videos back and take all this drama crap somewhere else.  

respectfully dude the fact you made a whole burner account to hand out this dreadful opinion is genuinely pitifully sad. please grow and change as a person

[Thepyrodex]

1 minute ago, 1rio said:

respectfully dude the fact you made a whole burner account to hand out this dreadful opinion is genuinely pitifully sad. please grow and change as a person

I mean this is your first comment so don’t judge based on comment count 

[limewire]

2 minutes ago, Thepyrodex said:

I mean this is your first comment so don’t judge based on comment count 

We're judging based off of account age, the account we are both replying to is under 20 minutes old.

[iLikeBananas]

1 hour ago, WeiSheiLindon said:

When I read this thread yesterday, Madison claimed she cut open her leg because she felt it was the only way to get time off. That's since disappeared, which is shady on its own but I'll still go over this. Here's a screenshot from before it was removed, pinched from Reddit, for context:

In Canada, workers are protected against many regulations. She would not have been fired if she took a sick day, it would be illegal. For the cut though, you'd have to be mentally insane to injure yourself to that degree. That sort of injury would result in severe blood loss and a temporary disability, not "missing a day of work." Her claim is unrealistic at best, blatant slander at worst.

The last quote which reads 'I had co-workers come to me saying "I didn't like how you were treated, I'm glad that you got out." And only then did I realize it wasn't me.' Is also unrealistic. She claims it wasn't her, but she couldn't handle what most companies would consider to be a light workload for a social media agent. Rightfully so, most companies would think she's a horrible worker. LMG expects hard work, like many companies. Her expectations where frankly not very hard to accomplish, and if they were for her, that was her problem, not LMG's. They are not obligated to employ her. It was her choice to move to Canada for the job, and her having done that does not make her livelihood LMG's responsibility.

Given all this damning logic, I think most of it is a lie. The best lies have an element of truth and I'm sure this one does too, but that doesn't change that it is indeed, still a lie. A lie lacking context, too.

 

So in general I support workers right, but you have to do your job. And the fact that she desperately wanted days off from work could indicated that this was not the right job for her. I had my last sick day last year in like February or something like that, and it was due to vaccine taking me down. In general I think people use sick days too often.

[dizmo]

3 minutes ago, iLikeBananas said:

So in general I support workers right, but you have to do your job. And the fact that she desperately wanted days off from work could indicated that this was not the right job for her. I had my last sick day last year in like February or something like that, and it was due to vaccine taking me down. In general I think people use sick days too often.

I think anyone that doesn't use their yearly allotment of sick days is a fool. They're there to use, it's basically giving up free money. Everyone needs a little more of a break now and then. I used 3 of my sick days to extend my weekend and take a short week long vacation. Fully endorsed by HR at the company I worked for.

[Thepyrodex]

9 minutes ago, limewire said:

We're judging based off of account age, the account we are both replying to is under 20 minutes old.

My point doesn’t change really, they had a comment and made an account.  You might have lurked and not commented but well, that doesn’t make it more reputable.

 

either way, I’m here for the show so don’t mind me, I’m just waiting for intermission to make more popcorn 

[Ottoman420]

 

[nv40]

23 minutes ago, limewire said:

This is a horrible take, even for this forum.

 

You sound comically entitled.

Horrible take in your OPINION. Welcome to the real world...it doesnt stop because of some drama at a tech youtube channel. We have a war raging in Europe and you really think the majority of the people in the world care about some worker and her issues at at her job. They want escape from the reality of daily life. Bring our LTT videos back. 

[nv40]

20 minutes ago, 1rio said:

respectfully dude the fact you made a whole burner account to hand out this dreadful opinion is genuinely pitifully sad. please grow and change as a person

Thank you for your opinion. I hope you change the world and get everyone to care about some drama over a youtube tech company. In the meantime...thousands die a day in war-torn countries, children starve, people are killed by their own governments.  Till you get everyone to care about some employee drama...most of us have enough to deal with we don't need to add someone else's issues on our plate.  I come here to escape work/life...not live a second one. 

[dizmo]

1 minute ago, nv40 said:

Horrible take in your OPINION. Welcome to the real world...it doesnt stop because of some drama at a tech youtube channel. We have a war raging in Europe and you really think the majority of the people in the world care about some worker and her issues at at her job. They want escape from the reality of daily life. Bring our LTT videos back. 

The majority of their audience probably don't really care about the war either tbh. Not beyond maybe having an opinion and keeping tabs on it.

Sexual harassment is not acceptable. Period. However judging by the rest of her posts, I could see it being blown out of proportion.

I don't think she's mentally stable. Not to slight her, but it is pretty evident by the facts given that she needs some help.

[iLikeBananas]

8 minutes ago, dizmo said:

I think anyone that doesn't use their yearly allotment of sick days is a fool. They're there to use, it's basically giving up free money. 

I am living in Germany and we have 42 sick days (full pay) on top of a minimum of 20 days off (paid). The company I work at gives us 29 days off. Using sick days when you are not really sick is in my opinion not a nice thing to do. 

[limewire]

5 minutes ago, nv40 said:

Horrible take in your OPINION. Welcome to the real world...it doesnt stop because of some drama at a tech youtube channel. We have a war raging in Europe and you really think the majority of the people in the world care about some worker and her issues at at her job. They want escape from the reality of daily life. Bring our LTT videos back. 

Just because there are worse, unrelated, things happening in the world does not devalue the weight or significance of another set of problems suffered by somebody else. If your reality is so bleak that you can't cope with SEVEN WHOLE DAYS deprived of your favorite internet personality maybe you should look towards yourself and evaluate how mundane your life is.

[ShutterSpeed]

30 minutes ago, iLikeBananas said:

I am living in Germany and we have 42 sick days (full pay) on top of a minimum of 20 days off (paid). The company I work at gives us 29 days off. Using sick days when you are not really sick is in my opinion not a nice thing to do. 

In the USA Sick days and days off are often the same thing. We do not have the same strong labor laws and protections like you have in Germany.

[weez]

2 hours ago, WeiSheiLindon said:

Very few of the issues people are angry about matter in the slightest. Let me explain. I'll group this into topics people are mad about, and why I think it either is not a valid point or it doesn't matter.

 

1. They sold the prototype water block from billet labs.

I think we could all agree that knowingly selling a prototype product is bad. It would not be morally okay to do so in the eyes of many. LMG has made it abundantly clear that this was not a decision that ever went through upper management in any meaningful way, and the cause of the sale was miscommunication internally. However, here are some inalienable truths about sending a product out for review:

A. Depending on getting the product back is foolish, LMG may usually have very high standards regarding this, but most tech media does not, particularly independents. Unless you remain in correspondence with the media firm every day for the time that they have the product, and the day they finish filming you send them the label to send it back, getting the product back is not a guarantee, regardless of the morals of the company.

B. It is ultimately up to the tech firm where the product goes after review, unless it is given alongside the signing of a contract requiring the return of the product, which is by no means common practice and I have to assume LMG did not have any such contract.

Internal process errors occur at each and every company. Whether it's something as simple as a phone company accidentally leaving a product page up before the launch of the product, or something more serious such as a customer service agent saying something unacceptable to a customer because of a misunderstanding of the CSR (Customer Service Representative) guidelines, it happens at each and every company. To paint LMG as a terrible company based on one such internal process error, is nearly as ungrounded and baseless as any claim you could make up about LMG being a bad company. (Key words - Make up)

- Moving into issues with the video reply they made to the situation -

 

2. The video reply was initially monetized.

LMG is a business. In order to stay in business, LMG needs to make money. If they are as motivated by money as people say based on that video being initially monetized, it seems extremely inconsistent with their past behavior. LMG has made many sponsored videos, none of which had their takeaway influenced by a third party. Although some may find it abhorrent that LMG was initially profiting off this video, it simply would not make sense to turn off monetization. As a business, maximizing profit in any way they can that aligns with the ethics of the company is always a goal. Businesses only exist because they make profit. Some may find this objectionable, but there's simply no other way to have a business. I would think the ethics of the company matter more than how much money they are making, because if the vast majority of people were to only support companies that make very little money, we would not have innovative products anymore. In order to innovate and improve, you need two things. Number one, an incentive to do so, usually profit. Number two, funding for your goal. If a company that makes 500,000 dollars a year in net profit invests 600,000 dollars in a product that turns out to be unsuccessful, they are now in debt, and no longer a successful business. As high a percentage of their net profit as that figure sounds, it's by no means unheard of, especially in the tech space. LMG has spent much more than that on LTT labs, and they have not gone out of business for it, because they have a successful business model. If they did not have a successful business model, they wouldn't be around anymore.

 

3. There were jokes made in the video about having sponsors.

You, the audience, do not have the right to revoke a license for humour. You may find certain jokes objectionable, but that is ultimately your problem. This does absolutely nothing to objectively prove LMG is an immoral company, and therefore, is irrelevant.

 

4. The quoted price of the Billet Labs water block was not blurred.

Billet labs did not communicate to LMG that the price was not yet public and they wanted to keep it that way. Knowing that they made a Reddit post about the situation wherein the price was blurred, does not change this. Billet Labs communicated with LMG directly via email. Expecting someone at LMG to have seen their Reddit post, and made the change, is not realistic. Once again a mistake any company could make. I can't help but feel that the community is grasping at straws on this one. However, it gets worse from here, and I fully expect to get cancelled for the next one.

 

5. Madison Soupp claims to have been mistreated severely while at LMG. 

 

Before reading this section, I suggest reading this twitter thread: 

We'll start from the beginning. She claims she was expected to post 3 tweets, 2 instagram posts, and 2 tiktoks per day, as well as coordinate and film 2 floatplane exclusives per week. This is actually quite reasonable. Here's an outline of what that might look like at LMG: 

TikTok 1: Overview of the new Noctua Edition LTT Screwdriver.

TikTok 2: Clip from a recent video about building a computer.

IG Post 1: Check out this video about the LTT Screwdriver: tiktokdotcom

IG Post 2: Watch Jake build the thinnest computer ever! youtubedotcom

Tweet 1: Haha, Linus just spilled his coffee all over his computer

Tweet 2: The iPhone 15 surprised us... New video coming soon

Tweet 3: Let's hear YOUR thoughts on the AMD Ryzen 9 9950X3D! Video here: youtubedotcom

 

This sounds like an incredibly reasonable amount of work to do in 8 hours, even if you cut it down to 6 hours assuming you spend two hours every day on floatplane exclusives, which wouldn't be all that hard to film given the mostly unedited and handheld nature of them. You could even shoot them on a smartphone.

 

"My time at this company brought my mental health to an all time low.

You could talk to anyone who was around me during my employment and they would confirm it."

 

He said/She said has no role in this. It's also not LMG's fault if she couldn't handle the job.

 

When I read this thread yesterday, Madison claimed she cut open her leg because she felt it was the only way to get time off. That's since disappeared, which is shady on its own but I'll still go over this. Here's a screenshot from before it was removed, pinched from Reddit, for context:

In Canada, workers are protected against many regulations. She would not have been fired if she took a sick day, it would be illegal. For the cut though, you'd have to be mentally insane to injure yourself to that degree. That sort of injury would result in severe blood loss and a temporary disability, not "missing a day of work." Her claim is unrealistic at best, blatant slander at worst.

The last quote which reads 'I had co-workers come to me saying "I didn't like how you were treated, I'm glad that you got out." And only then did I realize it wasn't me.' Is also unrealistic. She claims it wasn't her, but she couldn't handle what most companies would consider to be a light workload for a social media agent. Rightfully so, most companies would think she's a horrible worker. LMG expects hard work, like many companies. Her expectations where frankly not very hard to accomplish, and if they were for her, that was her problem, not LMG's. They are not obligated to employ her. It was her choice to move to Canada for the job, and her having done that does not make her livelihood LMG's responsibility.

Given all this damning logic, I think most of it is a lie. The best lies have an element of truth and I'm sure this one does too, but that doesn't change that it is indeed, still a lie. A lie lacking context, too.

 

I'm about to get cancelled and I care so little. I just hope people start thinking logically, and particularly understand that they know very little about business, because they're mad for all the wrong reasons.

 

*I* am no expert on business. I'm 16. However I've picked up a lot from my parents.

Very well thought out logical post. Thank you. People need to put the pitchforks down and stop getting emotional. All these people don’t know what happened and are quite frankly being hypocrites. They get mad at Linus for being emotional but then get all emotional themselves over something someone said with no proof. An investigation is happening. People need to F off. Let it play out. Stop tossing gasoline on the fire

[WeiSheiLindon]

58 minutes ago, iLikeBananas said:

 

So in general I support workers right, but you have to do your job. And the fact that she desperately wanted days off from work could indicated that this was not the right job for her. I had my last sick day last year in like February or something like that, and it was due to vaccine taking me down. In general I think people use sick days too often.

I agree, I wish more people would take their brains out of "see headline get mad" mode. That's what this basically is. Sadly it takes a certain amount of maturity to look at it from a logical perspective, which more and more people don't have. It seems most people wouldn't even bother to think about how hard the job actually was, they just trust the anecdote blindly. I agree people do use sick days too much - in the real world you can't just take a day off because you don't feel like it. I've learned this throughout doing odd jobs for people over the past few years. You take too many days off and your clients realize you're unreliable, in this case LMG realized Madison is not reliable.

[WeiSheiLindon]

7 minutes ago, weez said:

Very well thought out logical post. Thank you. People need to put the pitchforks down and stop getting emotional. All these people don’t know what happened and are quite frankly being hypocrites. They get mad at Linus for being emotional but then get all emotional themselves over something someone said with no proof. An investigation is happening. People need to F off. Let it play out. Stop tossing gasoline on the fire

Not only that, but also emotions are part of being human. We have responsibilities to fulfill that oftentimes require cold logic, but that doesn't change our nature. I really think Linus has been doing well so far. This situation being what finally broke him, that's not morally deplorable, that's impressive. It takes a thick spine to be the main guy of an online company. Many people on the internet are very out of touch and have no real idea of what it's like to run a business, or even a YouTube channel, yet they always find things to criticize. Gamers Nexus making the video wasn't bad on it's own, but I feel that he should have thought about how the public would respond better. I would think anyone who's been on the internet for some time, knows how disgustingly mad people get when they have a cause to fight for, imaginary or not.

[MithrandirGrey]

4 minutes ago, WeiSheiLindon said:

GamersNexus making the video wasn't bad on its own, but I feel that he should have thought about how the public would respond better.

Oh, I’m fairly sure he thought about that and knew exactly what the response would be.