Did I get scammed?

[HesCalledTheStig]

I ordered 2 Ryzen 5 1600 AF CPU’s from Amazon. They were listed as new. When I received them today, they had white tape over the original stickers and box tab and too me they look like they were pre-opened. I’ve included photos. What do you think?  I’ve bought several other Ryzen CPU’s and they always had a clear, round sticker over the box tab.  I paid $150 each for these (even though they should only be $85) and I don’t want used product. 

[RONOTHAN##]

4 minutes ago, HesCalledTheStig said:

I paid $150 each for these

Yes, you got scammed. No one should pay $150 for a 1600, and the appear to at least be refurbished CPUs, not new like it sounds like you paid for.

[Pixelfie]

If the original tape is still fine it's new. Probably the seller putting white tape over it with the sticker. And yeah it shouldn't be 150, you can get a 10400F for that, and if you spend 30 more a 11400F.

[HesCalledTheStig]

Just now, RONOTHAN## said:

Yes, you got scammed. No one should pay $150 for a 1600, and the appear to at least be refurbished CPUs, not new like it sounds like you paid for.

This wasn’t about the price. I knew I was paying more than I should but needed them for my kids build. 

[Bad5ector]

Depending on the retailer, they might open each box up and verify during their receiving process. It looks like there is a unique code that probably has to do with the retailer's POS (point of sale) system to track their inventory. 

 

But given all the chaos around Amazon lately, I would tread lightly. Maybe open a claim or contact the reseller to get more information.

[Helpful Tech Witch]

well, it would help if you opened them, see if the coolers are there, if everythings where it should be, the ihs says 1600, the oinout is a am4 pinout, and if the stock paste is on the cpu, If its all there, it dooesnt really matter.

[HesCalledTheStig]

1 minute ago, Pixelfie said:

If the original tape is still fine it's new. Probably the seller putting white tape over it with the sticker. And yeah it shouldn't be 150, you can get a 10400F for that, and if you spend 30 more a 11400F.

I wanted AMD. Not a fan of Intel. 

 

I can’t tell if the original tape is fine or not. I tried peeling the white tape off carefully but it’s tearing the box up. 

[HesCalledTheStig]

Just now, HelpfulTechWizard said:

well, it would help if you opened them, see if the coolers are there, if everythings where it should be, the ihs says 1600, the oinout is a am4 pinout, and if the stock paste is on the cpu, If its all there, it dooesnt really matter.

It matters if it’s been in a system for months or years and overclocked to death. And I’m counting on whatever warranty I might have being a new CPU. 

[Tamesh16]

1 minute ago, HesCalledTheStig said:

I wanted AMD. Not a fan of Intel. 

 

I can’t tell if the original tape is fine or not. I tried peeling the white tape off carefully but it’s tearing the box up. 

If the cpus work, and you don't care about the price, then I am unsure what your concern is. 

[HesCalledTheStig]

3 minutes ago, Bad5ector said:

Depending on the retailer, they might open each box up and verify during their receiving process. It looks like there is a unique code that probably has to do with the retailer's POS (point of sale) system to track their inventory. 

 

But given all the chaos around Amazon lately, I would tread lightly. Maybe open a claim or contact the reseller to get more information.

I think I may contact them just to be sure. I don’t want to open them until I know. Once I open them, the reseller can say I opened them and they were shipped sealed and new. 

[Vishera]

2 minutes ago, HesCalledTheStig said:

I wanted AMD. Not a fan of Intel. 

 

I can’t tell if the original tape is fine or not. I tried peeling the white tape off carefully but it’s tearing the box up. 

Very suspicious,

Demand answers from the seller.

[Helpful Tech Witch]

Just now, HesCalledTheStig said:

It matters if it’s been in a system for months or years and overclocked to death. And I’m counting on whatever warranty I might have being a new CPU. 

Well, then open it up and check it out!

The cpu would have some thermal paste marks, ive never gotten a perfectly clean ihs when Im cleaning off old tim

If your unwilling to do anything we cant help you.....l.

[HesCalledTheStig]

Just now, Tamesh16 said:

If the cpus work, and you don't care about the price, then I am unsure what your concern is. 

What kind of warranty am I going to get on a CPU that isn’t new?  That’s my concern. That’s why I buy new. 

[Vishera]

Just now, Tamesh16 said:

If the cpus work, and you don't care about the price, then I am unsure what your concern is. 

That it maybe was opened

 

[BondiBlue]

There's nothing we can tell you based on pictures alone. You'll just have to open them up and look to see what's in the boxes. If they're new you should be able to tell. 

[HesCalledTheStig]

1 minute ago, HelpfulTechWizard said:

Well, then open it up and check it out!

The cpu would have some thermal paste marks, ive never gotten a perfectly clean ihs when Im cleaning off old tim

If your unwilling to do anything we cant help you.....l.

Once I open them, the seller can rebuke my claim and say I opened them and they were shipped new and sealed. 

[SignatureSigner]

Just now, HesCalledTheStig said:

Once I open them, the seller can rebuke my claim and say I opened them and they were shipped new and sealed. 

and if you have issues you can just send it back lol

[HesCalledTheStig]

I feel like I’m repeating myself over and over here…

[Tan3l6]

Just now, HesCalledTheStig said:

I feel like I’m repeating myself over and over here…

You might have been scammed, what to do about it?

Open or send back.

[BondiBlue]

1 minute ago, HesCalledTheStig said:

I feel like I’m repeating myself over and over here…

Record a video of yourself opening the box. It's really not that big of a deal. If you think that's too much of a risk then send them back as-is and explain your concerns to Amazon. 

[Helpful Tech Witch]

1 minute ago, HesCalledTheStig said:

Once I open them, the seller can rebuke my claim and say I opened them and they were shipped new and sealed. 

Then contact amazon support and say a 3rd party seller is trying to refuse a return on a proudct not as advertised.

 

1 minute ago, HesCalledTheStig said:

I feel like I’m repeating myself over and over here…

You are, because you having a bunch of people telling you the same thing.

Occams razer applies. A bunch of people are saying the same thing, theyre probably right

[SignatureSigner]

1 minute ago, Tan3l6 said:

You might have been scammed, what to do about it?

Open or send back.

Or open it and if its not working or isnt new send it back :?

[Mark Kaine]

2 minutes ago, HesCalledTheStig said:

I feel like I’m repeating myself over and over here…

Just return it to Amazon...

 

And yes, depending on the conditions the seller has you might not get a full refund if you open the boxes... you should check that. Also was it sold by Amazon?

I would just always try to see to buy from Amazon directly,  or at least make sure there's good buyer protection *free returns etc

 

13 minutes ago, Bad5ector said:

Depending on the retailer, they might open each box up and verify during their receiving process. It looks like there is a unique code that probably has to do with the retailer's POS (point of sale) system to track their inventory. 

I would just return it based on that ,if i buy new i want the original stickers intact not some scummy diy ones.

[Vishera]

8 minutes ago, HesCalledTheStig said:

I feel like I’m repeating myself over and over here…

Just return it.

Why put the white tape in the first place? - To cover up that it's used..

[Bad5ector]

@Mark Kaine Yeah I didn't think that practice was still a thing. I knew back when I worked at a small mom and pops computer retail company in the early 00s we had to open each CPU case up and put a marking on the CPU so we knew it came from us. So it could make identifying if the product was purchased through us or not. Because relying on their inventory software (quickbooks) was less than reliable.