Internet stuck at 100mbps

[Survinar]

So im paying my isp for 1000mbps but i cant reach that speed i only reach maximum 100mbps ive checked almost everything, i have cat5e cables which is the minimum for 1000mbps, my motherboard supports 1000mbps, my router supports 1000mbps, also selected full 1000mbps duplex in windows and in the routers settings.

[Electronics Wizardy]

how are you testing these speeds?
 

What speeds do you get on your local network?

[Survinar]

2 minutes ago, Electronics Wizardy said:

how are you testing these speeds?
 

What speeds do you get on your local network?

Im testing them with ookla

[Electronics Wizardy]

Just now, Survinar said:

Im testing them with ookla

what results do you get on different systems?

 

What speeds do you get plugged directly into your modem?

[Raploz]

Hi. Have you tried your internet on other devices like a phone through wi-fi or another computer? Have you installed all the drivers needed on Windows?

 

You can enter the device manager on Windows, see the model of your network card and download the drivers off the internet.

 

Also, if you want to troubleshoot you can also make a bootable Ubuntu Linux USB stick and see if the problem persists (you don't need to install it, you can run it on your USB stick). Here's how: https://ubuntu.com/tutorials/tutorial-create-a-usb-stick-on-windows#1-overview

[Survinar]

1 minute ago, Electronics Wizardy said:

what results do you get on different systems?

 

What speeds do you get plugged directly into your modem?

On my TV i get the same speed 100 up/down, and on my laptop its the same thing

I have been told by my isp that 1000 mbps is being transmitted into my modem and its not their fault and stuff

[Electronics Wizardy]

Just now, Survinar said:

On my TV i get the same speed 100 up/down, and on my laptop its the same thing

I have been told by my isp that 1000 mbps is being transmitted into my modem and its not their fault and stuff

what speed do you get connected directly to your modem?

[Survinar]

Just now, Electronics Wizardy said:

what speed do you get connected directly to your modem?

the same speed 100 up/down

[Electronics Wizardy]

Just now, Survinar said:

the same speed 100 up/down

what modem?

 

try other speed tests

 

seems like a isp issue though

[Survinar]

5 minutes ago, Raploz said:

Hi. Have you tried your internet on other devices like a phone through wi-fi or another computer? Have you installed all the drivers needed on Windows?

 

You can enter the device manager on Windows, see the model of your network card and download the drivers off the internet.

 

Also, if you want to troubleshoot you can also make a bootable Ubuntu Linux USB stick and see if the problem persists (you don't need to install it, you can run it on your USB stick). Here's how: https://ubuntu.com/tutorials/tutorial-create-a-usb-stick-on-windows#1-overview

im gonna try this just give me a sec

[Survinar]

Just now, Electronics Wizardy said:

what modem?

 

try other speed tests

 

seems like a isp issue though

yeah i think it is im gonna call them to come check everything

[TomvanWijnen]

What type is your ethernet cable? Have you tried a different cable? What are your wifi speeds?

[Survinar]

1 minute ago, TomvanWijnen said:

What type is your ethernet cable? Have you tried a different cable? What are your wifi speeds?

I have a cat5e ethernet cable, i was thinking of buying a cat7 cable to see if that makes a difference and my wifi speed is 25 up and down 

[TomvanWijnen]

Just now, Survinar said:

I have a cat5e ethernet cable, i was thinking of buying a cat7 cable to see if that makes a difference and my wifi speed is 25 up and down 

Hmm, cat 5e should be fine, but it could be that that cable is lackluster somehow, I've had that before as well. The wifi speed of 25/25 is appalling and shows that either your wifi sender is trash or something is wrong somewhere. Actually, if you get around 100/100 wired and 25/25 via wifi, then your wifi sender is definitely rubbish, or not configured properly somehow.

[NumLock21]

You need CAT 6 to reach gigabit speeds.

[Survinar]

1 minute ago, NumLock21 said:

You need CAT 6 to reach gigabit speeds.

cat5e is the minimum 

[Survinar]

10 minutes ago, TomvanWijnen said:

Hmm, cat 5e should be fine, but it could be that that cable is lackluster somehow, I've had that before as well. The wifi speed of 25/25 is appalling and shows that either your wifi sender is trash or something is wrong somewhere. Actually, if you get around 100/100 wired and 25/25 via wifi, then your wifi sender is definitely rubbish, or not configured properly somehow.

this is my router im using https://www.tp-link.com/en/home-networking/wifi-router/tl-wr1043n/ and its on default settings

 

[NumLock21]

Just now, Survinar said:

cat5e is the minimum 

Had a client who can't reach gigabit speed either, told him to buy CAT 6 and he did, problem went away.

[Survinar]

Just now, NumLock21 said:

Had a client who can't reach gigabit speed either, told him to buy CAT 6 and he did, problem went away.

yeah gonna try to buy a cat 7 cable tomorrow 

[Lurick]

Just now, NumLock21 said:

Had a client who can't reach gigabit speed either, told him to buy CAT 6 and he did, problem went away.

Properly speced Cat5e is perfectly capable and able to hit gigabit and 2.5 gigabit as well.

Shit like CCA cable is not in spec and will cause tons of problems. Additionally having cuts in the line will drop you down below gigabit. A new cable likely replaced a crap cable out of spec or damaged.

[Lurick]

Just now, Survinar said:

yeah gonna try to buy a cat 7 cable tomorrow 

Please don't, Cat7 is not a TIA/EIA spec and therefor has no electrical standard to adhere to. It only exists as an ISO standard and is not recognized as an official standard. Cat6 or Cat6a is not only cheaper in almost all cases it's more likely to be good quality stuff*.

 

*Provided you don't have some shady seller trying to brand CCA as pure copper

[Electronics Wizardy]

27 minutes ago, Survinar said:

yeah i think it is im gonna call them to come check everything

What modem do you have? 

 

THat router won't give fast wifi speeds as it older. Try to take the router out and just plug your desktop in directly

[Survinar]

It might be the cable as the link speed on the cable is 100

[Electronics Wizardy]

Just now, Survinar said:

It might be the cable as the link speed on the cable is 100

yea a 100 link sped would explain your issues

[Donut417]

44 minutes ago, NumLock21 said:

ad a client who can't reach gigabit speed either, told him to buy CAT 6 and he did, problem went away.

Your client must have had cheap crappy cabling. Because according to the standard Cat5e can do 1Gbps @ 100Meters. 

 

1 hour ago, Survinar said:

my router supports 1000mbps

Just because it has Gigabit ports doesn't mean it supports gigabit internet. Do you know for a fact your routers Lan to Wan and Wan to Lan throughput is Gigabit? Most consumer grade routers CANT do gigabit. https://www.smallnetbuilder.com the guys over here do a variety of tests on many routers, you can look yours up to verify.