Got hacked... letting off steam.

[GamersCouch]

So, my Activision account got hacked! Chatted with Activision and they confirmed this. Also, they confirmed it's happening to multiple accounts. Spent some good money on this and a decent amount of time. This is what they told me.

 

Quote

Thank you, in this case as what I am seeing right now, another person change the email and the password on your profile, that is why you do not received the email to reset the password, here is the situation with the information you just provide me I see your account but I am unable to do anything on it, so in this case we will need to send this information up to a higher level team to further review your case, unfortunately you are not the only player that have this problem, so we will need to look into what is going on.

Sadly we do not have any estimated time how much time is going to take, so will let you know via email once we have an update.

They changed my email and password. I can't log in or reset my credentials... argh! It's been 3 weeks now, and nothing. Here's what they changed my name to:

[Pickles von Brine]

How did your account get compromised? Do they allow you to have two factor? may be soemthing to look into in the future. Either way that sucks. 

[GamersCouch]

On 4/30/2020 at 11:11 PM, Pickles - Lord of the Jar said:

How did your account get compromised? Do they allow you to have two factor? may be soemthing to look into in the future. Either way that sucks. 

From what I can tell, there is no way to get two factor authentication enabled. I have another account that I let my kids play on, and I tried to make it more secured, but there is no way to do that. Still no reply from Activision.

[Lurick]

Wait, Activision doesn't send emails that your email has been changed to the original email first? Yikes!

[TetraSky]

And this, is why any service that lets you change the email associated to your account, without notifying the existing email of the change and without the ability to Stop/Reverse the change, is shit.

[Mutoh]

Had this happen to a buddy's blizzard account years ago. Went on vacation, didnt log in, came back and had no access. 

 

 

Luckily they were able to get his account back eventually. Hoping for the same result here OP.

[GamersCouch]

1 hour ago, Mutoh said:

Had this happen to a buddy's blizzard account years ago. Went on vacation, didnt log in, came back and had no access. 

 

 

Luckily they were able to get his account back eventually. Hoping for the same result here OP.

Please let that be the case. I wouldn't even know what steps to take if they don't. I saw a petition to start a lawsuit for this very same thing due to lack of network security...

[Andreas Lilja]

Why is it always Russians?

 

 

[CyberCat]

2 hours ago, Andreas Lilja said:

Why is it always Russians?

 

 

Because of too much free time... and too much vodka bottles.

[BlueChinchillaEatingDorito]

4 hours ago, GamersCouch said:

Please let that be the case. I wouldn't even know what steps to take if they don't. I saw a petition to start a lawsuit for this very same thing due to lack of network security...

Not just network security, it could be a social engineering issue. That's what happen to Linus a few years back.

[blu4]

if your account gets hacked like this most of the time your email and password got leaked from a data breach on some website you registered on. You foolishly used the same email / password on more than one account. your leaked data was sold in a thing called a "combo list" then ran in a program by  "cracker(s)" who tired that combo on many websites or what they call "configs" then they sell the accounts that the program could successfully log into. If your email / pass was able to be changed then they either had email access or the account just allowed them to change it with no email confirmation as some places are like that. 

 

My advice would be to change your password on all accounts that have the same password as that one. I would also use different passwords per account. If you kids know the password I would limit that so you just log in for them and they do not know the account info. That why they cannot go on a sketchy site and possible get the account compromised. That is also something that could have happened.

[GamersCouch]

On 5/7/2020 at 8:30 PM, blu4 said:

if your account gets hacked like this most of the time your email and password got leaked from a data breach on some website you registered on. You foolishly used the same email / password on more than one account. your leaked data was sold in a thing called a "combo list" then ran in a program by  "cracker(s)" who tired that combo on many websites or what they call "configs" then they sell the accounts that the program could successfully log into. If your email / pass was able to be changed then they either had email access or the account just allowed them to change it with no email confirmation as some places are like that. 

 

My advice would be to change your password on all accounts that have the same password as that one. I would also use different passwords per account. If you kids know the password I would limit that so you just log in for them and they do not know the account info. That why they cannot go on a sketchy site and possible get the account compromised. That is also something that could have happened.

I've learned my lesson years ago when that happened to me on my old PSN account. Ever since then I've used Last Pass, generating different passwords to different accounts since then. I can assure you, this is not the case. Thanks for your half hearted advice though.

[StDragon]

Y

21 hours ago, GamersCouch said:

I've learned my lesson years ago when that happened to me on my old PSN account. Ever since then I've used Last Pass, generating different passwords to different accounts since then. I can assure you, this is not the case. Thanks for your half hearted advice though.

Exactly! I recommend Last Pass for that very reason.

 

Now if only banks would allow for virtual CC numbers to be used for online purchases, then I (and the bank) could know where the card info got leaked from. CC fraud is the worst, and it always seems to come out of Florida