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Sapphire R9 390 Nitro poor performance

jfd
By jfd
in Graphics Cards
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I have a Sapphire R9 390 Nitro 8GB card and having some trouble getting it to perform right. 

For example if i run Furmark it gives me the same result that i get with a R9 280x with the same settings. 

And the memory clock is set at 1500MHz but it should be at 6000MHz. Memory clock has been confirmed from MSI Afterburner, Catalyst Control Center and GPU-Z so there is no software error.

While the card has two bios (UEFI and LEGACY) neither of them aren't working. Card box clearly states that this card supports Windows 10.

Drivers have been updated from the AMD website, from the original disk and via Windows 10.

 

Anyone?

Thanks!

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1500 is 6000 effective......

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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1500MHz is correct. It's X4 for GDDR5.

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If you want my attention quote my post, or tag me. If you don't use PCPartPicker I will ignore your build.

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Try playing games and see how they perform.

If you want to reply back to me or someone else USE THE QUOTE BUTTON!                                                      
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Try playing games and see how they perform.

I tried Witcher 3 and i got around 30fps. Thats allmost same as the r9 280x 

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Did you reinstall drivers?

Yea I did uninstall catalyst and drivers, then download latest catalyst and installed drivers. I know that Windows 10 has some driver issues but this GPU is marked as compatible

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Whaat CPU though?

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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Yea I did uninstall catalyst and drivers, then download latest catalyst and installed drivers. I know that Windows 10 has some driver issues but this GPU is marked as compatible

AMD on Win 10 is SOLID

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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Don't run furmark unless you want to end up with a bricked power delivery system like me.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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Whaat CPU though?

Well this PC has i5-2500k but it is not a bottleneck becase when running stress test it's not using 100% of CPU power

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Well this PC has i5-2500k but it is not a bottleneck becase when running stress test it's not using 100% of CPU power

2500k is more than fine, what PSU?

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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Don't run furmark unless you want to end up with a bricked power delivery system like me.

That sounds like heavy overclocking :P

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That sounds like heavy overclocking :P

No Furmark is shit.

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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2500k is more than fine, what PSU?

Thermaltake 1200W, more than enough, worked with three R9 280Xs

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Run 3D mark and compare the score with others who have the same GPU

Also what PSU

                                                                                                                 Setup

CPU: i3 4160|Motherboard: MSI Z97 PC MATE|RAM: Kingston HyperX Blue 8GB(2x4GB)|GPU: Sapphire Nitro R9 380 4GB|PSU: Seasonic M12II EVO 620W Modular|Storage: 1TB WD Blue|Case: NZXT S340 Black|PCIe devices: TP-Link WDN4800| Montior: ASUS VE247H| Others: PS3/PS4

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Well that still dosen't explain why games aren't working...

Use the latest AMD driver, it's obviously something on your end.

REDLINECore i7 6700k 4.8ghz 1.37v.Noctua NH-u12s.MSI Z170A Gaming M7.16GB Kingston Hyper X Fury Black.MSI Gaming R9 390 8GB Crossfire + GTX 780 PhysX.Samsung EVO 850 500GB SSD.Fractal Design Define R5 Midi Black.SeaSonic X Series 1050w Gold.Logitech G302 Deadalus Prime.Ducky DK2108 Zero Mech Cherry Blue.
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Run 3D mark and compare the score with others who have the same GPU

Also what PSU

I don't think that makes diffrense becase games aren't working and MSI kombustor isn't giving high enough fps. 

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Use the latest AMD driver, it's obviously something on your end.

Yea I know, I just hope it's not a faulty card...

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I don't think that makes diffrense becase games aren't working and MSI kombustor isn't giving high enough fps. 

Just run 3D mark and see what you get

                                                                                                                 Setup

CPU: i3 4160|Motherboard: MSI Z97 PC MATE|RAM: Kingston HyperX Blue 8GB(2x4GB)|GPU: Sapphire Nitro R9 380 4GB|PSU: Seasonic M12II EVO 620W Modular|Storage: 1TB WD Blue|Case: NZXT S340 Black|PCIe devices: TP-Link WDN4800| Montior: ASUS VE247H| Others: PS3/PS4

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Yea I know, I just hope it's not a faulty card...

It's not a bad card - a bad card would artifcat/crash.

Archangel (Desktop) CPU: i5 4590 GPU:Asus R9 280  3GB RAM:HyperX Beast 2x4GBPSU:SeaSonic S12G 750W Mobo:GA-H97m-HD3 Case:CM Silencio 650 Storage:1 TB WD Red
Celestial (Laptop 1) CPU:i7 4720HQ GPU:GTX 860M 4GB RAM:2x4GB SK Hynix DDR3Storage: 250GB 850 EVO Model:Lenovo Y50-70
Seraph (Laptop 2) CPU:i7 6700HQ GPU:GTX 970M 3GB RAM:2x8GB DDR4Storage: 256GB Samsung 951 + 1TB Toshiba HDD Model:Asus GL502VT
Windows 10 is now MSX! - http://linustechtips.com/main/topic/440190-can-we-start-calling-windows-10/page-6

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It's not a bad card - a bad card would artifcat/crash.

Yea but screwed cores or wrong factory tuning can case this?

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Yea but screwed cores or wrong factory tuning can case this?

Open GPU-Z and compare the BIOS to the one(s) listed here

https://www.techpowerup.com/vgabios/index.php?did=1002-67b1--2015,1002-67b1--22bd,1002-67b1--2358,1002-67b1--9390,1002-67b1--e324

 

If the BIOS is wrong, RMA your card or try risk updating it yourself.

 

If BIOS is correct, then you are doing something wrong.

Current setup

Images of setup: http://linustechtips.com/main/topic/183-show-off-your-setup/?p=5872590

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