Did I Just Catch A Scammer? (What SHOULD a BRAND NEW Intel cooler look like?)
1 hour ago, An0maly_76 said:Since I was upgrading a workstation from an i3-2100 to an i7-2600, I thought I'd do it right and get the proper copper-core cooler that is made for it. Now before I go further, I'm not accusing anyone just yet, nor am I necessarily making a federal case of this, but it's the principle of the thing. That said, I put this item on my eBay watchlist while I pondered other sources.
Before long, I received an "offer" from the seller, lowering their price to $4.00 plus shipping. I think it might have originally been $10.00 plus shipping, I don't have any way to go back and find out. However, I decided to take the offer. This is what arrived, and it hardly looks brand-new to me.
Even without the obviously bent mounting push pin, the label on the fan motor shows obvious signs of exposure to heat and other working conditions as installed. In addition, the thermal paste looks old and I'm not even sure it is where it is supposed to be (other pics I've seen show a neat little pattern drawn on the copper center). The topside doesn't even resemble the picture in the listing.
Now, before anyone starts hollering that this is my old cooler and I"m trying to scam someone to get something for free, my ACTUAL stock cooler is pictured below. As you can see, it is obviously not the same, apparently stock Lenovo units do not install the same way as stock Intel. Obviously, this cooler I just bought is not going to work for this machine's board anyway. I've not had to deal with an Intel cooler before, so I had no reason to think I had anything but a stock cooler.
Obviously, I can't even use the cooler I just bought with this motherboard's screw-down arrangement. But in light of the evidence, it very much appears that I was sold a working pull-off under the guise of being brand-new. The reduced price doesn't matter to me, it's the idea that someone can get away with peddling used parts with no guarantee as to their remaining service life as brand-new. And if I'm right, how many other people have they scammed like this? I might also add that I made payment the same day (6/24) and tracking history shows it was not shipped until 6/28, and I had to rattle the seller's cage when no updates were made in the next two days. I get that the USPS makes mistakes on occasion, but this actually seems a little sketchy from start to finish.
So before I do anything, I want to know from others with more experience if this thing looks used to them, or if there's something I'm not aware of somehow.
So a few things to unpack here:
- That stock cooler is definitely used. Full stop.
- Lenovo, Dell and others don't use a true Intel stock cooler. They use a semi-custom cooler, as you saw. The Intel stock cooler won't fit. There are a few aftermarket coolers out there that work with the mounting mechanism of Lenovo or Dell prebuilts, which usually involve screwing the cooler right into the case. That said, your best bet (and cheapest) for replacing a prebuilt stock cooler is to buy another prebuilt stock cooler from the same company.
- An eBay seller taking a few days to ship is not unusual and probably not a big deal. Check the handling time before you buy. If it's going to take them too long to get to the post office, buy from someone else. If you need it yesterday, pay a premium to order one from Amazon with Prime shipping. As an occasional eBay seller, it's terrible etiquette to "rattle the cage" of your seller unless it's past the end of the handling time shown in the auction. You making payment does not mean that a seller is obligated to rush down to the post office the same day. All paying for the item does is start the clock on handling time. It's not "sketchy", and as a seller I'd be pretty damned annoyed if you were to say that me holding to my handling time was. So much so that I'd probably find the "problem with buyer's address" button and cancel the order, because buyers who are that high maintenance before the thing even goes in the mail are probably going to make up a reason to return it...
- You not doing your homework is not reason to return an eBay purchase unless the seller accepts returns.
- The seller shipping you a used cooler in a listing that represented it as brand new is. Did the cooler really arrive in that envelope? A bent pin I could see happening if shipped that way, but there's no way the thermal paste is cleanly wiped off like that, and definitely no way the copper plate is scratched up like that in transit. Absolutely a used cooler, and I would return it.
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