2080Ti to 6900XT Crash/Reboots

[jtgolden1s]

Hello, changed from a 2080ti to a 6800xt a couple weeks ago. I used ddu to change out video drivers and after install I immediately started to have crash and reboots. I started getting the wattman error in the AMD software. After trying all trouble shooting I ended up reinstalling windows. As of now I am getting less crashes but it still has not stopped. I am running a brand new EVGA 850 super nova and a 5800x cpu on a 570 board. Last night I booted up and turned on red dead 2. After making it to the Home Screen and launching story the pc rebooted during loading. After reboot I was able to get into the game. I have ran 3D mark for a  long time and it does not overheat. Anyone have any ideas?

[SFFDesigns]

12 minutes ago, jtgolden1s said:

EVGA 850

Is it the GA?

 

That one is known to have a few issues with the high transient spikes I believe.

[aune]

bro is this even an upgrade?

[Mark Kaine]

15 minutes ago, Hymenopus_Coronatus said:

Is it the GA?

 

That one is known to have a few issues with the high transient spikes I believe.

correct... also even if it's not the "GA".... this is still 99% a PSU issue and it probably needs to be replaced with a beefier one. 

 

8 minutes ago, aune said:

bro is this even an upgrade?

I'm not sure either, not a significant one I'd wager at least... 

 

(edit: nope, just about 10% diff, so more like a very expensive side grade) 

[jtgolden1s]

Yo, it is the EVGA 850 supernova. I might take it back and get a better one, i have tried everything. As far as an upgrade is concerned. I am getting 30 FPS more in red dead 2. I was able to sell my 2080TI for $900 which is the only reason I upgraded, I got the card at retail and did not pay scalper price for it. 

[aune]

4 hours ago, jtgolden1s said:

Yo, it is the EVGA 850 supernova. I might take it back and get a better one, i have tried everything. As far as an upgrade is concerned. I am getting 30 FPS more in red dead 2. I was able to sell my 2080TI for $900 which is the only reason I upgraded, I got the card at retail and did not pay scalper price for it. 

what fps u looking at

[-rascal-]

5 hours ago, jtgolden1s said:

Yo, it is the EVGA 850 supernova. I might take it back and get a better one, i have tried everything. As far as an upgrade is concerned. I am getting 30 FPS more in red dead 2. I was able to sell my 2080TI for $900 which is the only reason I upgraded, I got the card at retail and did not pay scalper price for it. 

 

A 850W *should* be enough, but as mentioned previously, there are a few popular PSUs in the market having trouble with the newer GPUs with high power draws.

 

*WHICH* SuperNOVA ??

ALL of EVGA's higher-end PSUs have SuperNOVA in the name.

The 650W in my second PC is an EVGA SuperNOVA G2, and the 850W in my main system is an EVGA SuperNOVA P2.

 

EVGA has 9 different 850W model PSUs; we need to find out which one out of the 9 you have...

 

[jtgolden1s]

@-rascal- hey thanks for the help. So it is the 850w supernova GA model. Hopefully the photo of the model number sends. 

 

https://www.microcenter.com/product/624907/evga-supernova-850-ga-850-watt-80-plus-gold-atx-fully-modular-power-supply

 

Edit: Attachment didn't not upload correctly so I added the link to the exact one I purchased.

 

[-rascal-]

6 hours ago, jtgolden1s said:

@-rascal- hey thanks for the help. So it is the 850w supernova GA model. Hopefully the photo of the model number sends. 

 

https://www.microcenter.com/product/624907/evga-supernova-850-ga-850-watt-80-plus-gold-atx-fully-modular-power-supply

 

Edit: Attachment didn't not upload correctly so I added the link to the exact one I purchased.

 

24 kB · 1 download

 

As @Hymenopus_Coronatusmentioned, the EVGA SuperNOVA GA models were one of the higher-end PSUs with high transient spikes issue when used with high power-draw graphics cards. EVGA PSUs are not the only one, some SeaSonic PSUs were affected too.

 

If shopping at Micro Center, return the EVGA GA 850W, and get the Corsair RM 850W.

https://www.microcenter.com/product/611306/corsair-rm850-850-watt-80-plus-gold-atx-fully-modular-power-supply

 

If you want to stick with EVGA, you should consider the 850W G3 / G5 / P2, as the wattage should not be the problem.

 

 

[SavageNeo]

19 hours ago, aune said:

bro is this even an upgrade?

pretty good upgrade at 1080p adn 1440p. aorund 10% better only at 4k.

[jtgolden1s]

4 hours ago, -rascal- said:

 

As @Hymenopus_Coronatusmentioned, the EVGA SuperNOVA GA models were one of the higher-end PSUs with high transient spikes issue when used with high power-draw graphics cards. EVGA PSUs are not the only one, some SeaSonic PSUs were affected too.

 

If shopping at Micro Center, return the EVGA GA 850W, and get the Corsair RM 850W.

https://www.microcenter.com/product/611306/corsair-rm850-850-watt-80-plus-gold-atx-fully-modular-power-supply

 

If you want to stick with EVGA, you should consider the 850W G3 / G5 / P2, as the wattage should not be the problem.

 

 

Thanks for the info @Hymenopus_Coronatus and @-rascal-.   Heading there later today to exchange them out.

[jtgolden1s]

4 hours ago, SavageNeo said:

pretty good upgrade at 1080p adn 1440p. aorund 10% better only at 4k.

Yeah it was a big difference in Iracing when in very too, never dips below headset refresh rate. 

[jtgolden1s]

12 hours ago, -rascal- said:

 

As @Hymenopus_Coronatusmentioned, the EVGA SuperNOVA GA models were one of the higher-end PSUs with high transient spikes issue when used with high power-draw graphics cards. EVGA PSUs are not the only one, some SeaSonic PSUs were affected too.

 

If shopping at Micro Center, return the EVGA GA 850W, and get the Corsair RM 850W.

https://www.microcenter.com/product/611306/corsair-rm850-850-watt-80-plus-gold-atx-fully-modular-power-supply

 

If you want to stick with EVGA, you should consider the 850W G3 / G5 / P2, as the wattage should not be the problem.

 

 

I picked up the Corsair, doing the same thing. I booted it up, I get into windows, and then screen goes black for maybe 20 seconds and then starts up. I wonder if I need to clear CMOS or something. I have reinstalled windows, the only thing I have not done is wiping bios. I have my ram running its XMP profile. When it restarts it is similar to a crash when the ram is too high. However, when I check my ram speed it is still at 3600 and didn't default to stock speeds like it would if it is a ram failure reboot. I don't know what to do at this point. 

[-rascal-]

2 hours ago, jtgolden1s said:

I picked up the Corsair, doing the same thing. I booted it up, I get into windows, and then screen goes black for maybe 20 seconds and then starts up. I wonder if I need to clear CMOS or something. I have reinstalled windows, the only thing I have not done is wiping bios. I have my ram running its XMP profile. When it restarts it is similar to a crash when the ram is too high. However, when I check my ram speed it is still at 3600 and didn't default to stock speeds like it would if it is a ram failure reboot. I don't know what to do at this point. 

 

Hmm....

 

Are you using a single daisy-chain cable, or two SEPERATE PCI-E power cables?

 

You can try clearing the CMOS, making the CPU and DRAM run at defaults / stock.

RAM won't revert to default unless you tell it to do so in through the BIOS.

[jtgolden1s]

1 hour ago, -rascal- said:

 

Hmm....

 

Are you using a single daisy-chain cable, or two SEPERATE PCI-E power cables?

 

You can try clearing the CMOS, making the CPU and DRAM run at defaults / stock.

RAM won't revert to default unless you tell it to do so in through the BIOS.

I’m using 3 separate cables. It needs 3 in total. I did update bios, my previous version was only a couple months old. I believe this clears cmos when you do that. Maybe not. Going to see what happens. It usually reboots and crashes after being off for awhile. For example, today I booted and as I went to type in my pin it rebooted. Then I ran red dead 2 and it rebooted. After that I was able to play the game with out crashes.

[Nena Trinity]

On 1/26/2021 at 2:23 PM, aune said:

bro is this even an upgrade?

 

#FUCKUSERMEMEMARKTODEATH!

[jtgolden1s]

Happened again this morning, turned on the PC and it booted into windows and after 2 or 3 seconds rebooted. Screen was black for maybe 10 seconds and then turned on. It then got to the screen to put in your pin but then rebooted again. After a 3 boot I am up and running in windows and seems fine now.

[-rascal-]

3 hours ago, jtgolden1s said:

Happened again this morning, turned on the PC and it booted into windows and after 2 or 3 seconds rebooted. Screen was black for maybe 10 seconds and then turned on. It then got to the screen to put in your pin but then rebooted again. After a 3 boot I am up and running in windows and seems fine now.

 

That is the weird part where everything works fine on the third (re)boot.

If it *IS* a power issue, it would crash over and over again ... or the system would just straight up not even power on.

 

When did you put the Ryzen 5800X and X570 motherboard together?

Did you update the BIOS so a proper Ryzen 5000-series supporting on?

 

B550 and X570 *DID NOT* support Ryzen 5000-series properly out-of-the-box -- especially if the board rolled out the factory before Ryzen 5000-series released.

If you were to buy a B550 / X570 board NOW, it should support it out-of-the-box.

 

Make sure you also have all the latest CHIPSET, LAN, etc drivers for your motherboard.

[jtgolden1s]

2 hours ago, -rascal- said:

 

That is the weird part where everything works fine on the third (re)boot.

If it *IS* a power issue, it would crash over and over again ... or the system would just straight up not even power on.

 

When did you put the Ryzen 5800X and X570 motherboard together?

Did you update the BIOS so a proper Ryzen 5000-series supporting on?

 

B550 and X570 *DID NOT* support Ryzen 5000-series properly out-of-the-box -- especially if the board rolled out the factory before Ryzen 5000-series released.

If you were to buy a B550 / X570 board NOW, it should support it out-of-the-box.

 

Make sure you also have all the latest CHIPSET, LAN, etc drivers for your motherboard.

The X570 and 5800x has been paired together about 2 months before I ever had any issues. So It just crashed and rebooted and this time I got the defaul wattman settings have been restored due to unexpect system failure. I was getting this everytime before I reinstalled windows. This is now the first time since windows has been fresh. Same type of crash thought. Screen goes black for a bit and then reboot. I have the most recent BIOS for MOBO and most recent drivers for everything. My buddy has the same card running perfect on a 650W PSU.

[-rascal-]

27 minutes ago, jtgolden1s said:

The X570 and 5800x has been paired together about 2 months before I ever had any issues. So It just crashed and rebooted and this time I got the defaul wattman settings have been restored due to unexpect system failure. I was getting this everytime before I reinstalled windows. This is now the first time since windows has been fresh. Same type of crash thought. Screen goes black for a bit and then reboot. I have the most recent BIOS for MOBO and most recent drivers for everything. My buddy has the same card running perfect on a 650W PSU.

 

Hmm... I'm just going through some AMD threads now...and looks like you found the one I was looking at too.

https://community.amd.com/t5/drivers-software/6900xt-constant-crashes/td-p/434842/page/4

 

For now, I'll keep digging for clues...

[jtgolden1s]

Really, appreciate it. I have dug deep into the wattman issue and other 6900xt threads. Seems like it has been spread throughout other AMD cards, 5600/5700. I did just try something new. I sent into power button options and checked sleep and hibernate only. Before I unchecked all trying to get that to work. I also went into the advanced system settings and unchecked auto restart after system failure in start up and recovery options. After that went into AMD adrenaline and hit factory reset. Not hopeful but I did see this fixed another persons issue. Fingers crossed. 

[jtgolden1s]

Don't want to speak to soon, but the steps above along with turning off 0 rpm fan mode and increasing fan speed % might have fixed it. Had 0 crashes last night and 0 from a fresh boot up this morning, which has not yet happened. Will wait a couple days and post if this was a final fix. Thanks @-rascal-

[papajo]

On 1/26/2021 at 3:23 PM, aune said:

bro is this even an upgrade?

 

On 1/26/2021 at 3:29 PM, Mark Kaine said:

correct... also even if it's not the "GA".... this is still 99% a PSU issue and it probably needs to be replaced with a beefier one. 

 

I'm not sure either, not a significant one I'd wager at least... 

 

(edit: nope, just about 10% diff, so more like a very expensive side grade) 

What are you guys talking about? this GPU trades blows with the RTX 3090 so yea it is a significant upgrade.... 

 

 

 

 

[Talesofwin]

This is a power supply issue.

 

I got random black screens with my 800w psu until i bought a quality 1200w platinum.

 

These new cards are extremely power demanding.

[Mark Kaine]

On 1/28/2021 at 7:52 PM, -rascal- said:

That is the weird part where everything works fine on the third (re)boot.

If it *IS* a power issue, it would crash over and over again ... or the system would just straight up not even power on.

Err, no? there will only be an issue when the system draws to much power - possibly in a certain way (aka *SPIKES*) 

 

Seems to be exactly the same as with 30xx cards. 

 

 

(note: which worked fine with my 500w Bequiet psu, weirdly... goes to show the wattage isn't the deciding factor here - I play with Vsync on however and my card doesn't draw much power then usually... around 200w, but if I unlock everything it's happily using 270w +)