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TSA killed my pc, (R.I.P Galion Evo)

Galion
Go to solution Solved by Imbellis,

I've flown with my PC a couple of times and haven't had any trouble - then again, they've always been domestic flights.

 

A tip I've seen often is to pack it with a gun component so it's required to be locked with a non-TSA lock. Then if they open your luggage at all without your direct consent (which means you're there), then you can often press for full compensation.

 

Quote from their page:

Quote

"If you are flying with a very expensive match-grade piece or flying with super-expensive tech in your case it will likely be safer than a regular bag, but airline liability may not be fully what you expected. Consult their airline ahead of time and consider additional traveler's insurance if you deem it prudent. "

 

 

For some freaking reason they ripped out my radiator and my graphics card, damaged the case cracked the radiator leaked whatever was in it all over the motherboard, snapped off my GPU's io plate and bent the fans. This is bullshit, that they can't tell this is a PC? 

The only things I could salvage were the dual 2.5 inch ssds in the front, I'm not even sure if the m.2 and ram will still work with the radiator fluid on it. 

 

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i doubt they "ripped" anything out. was likely damaged due to mishandling of the luggage, this is why it's generally recommend to remove those parts before packing them

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Why did you leave the GPU in the PC when shipping it...?

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2 minutes ago, Enderman said:

Why did you leave the GPU in the PC when shipping it...?

I've been traveling with it in this manner for a month now, this is the first time I eve stuck on the fragile label on it. So far I had no problems till pittsburgh

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Just now, Galion said:

I've been traveling with it in this manner for a month now, this is the first time I eve stuck on the fragile label on it. So far I had no problems till pittsburgh

Ok so you don't know how to package or move a PC properly, and expected that other people would be careful with a random large heavy box just because of a label on it?

You know those fragile labels don't do anything, right? lol

NEW PC build: Blank Heaven   minimalist white and black PC     Old S340 build log "White Heaven"        The "LIGHTCANON" flashlight build log        Project AntiRoll (prototype)        Custom speaker project

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2 minutes ago, Galion said:

this is the first time I eve stuck on the fragile label on it.

that was a mistake. this makes it more likely to get abused

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2 minutes ago, VegetableStu said:

the SSDs should work, as long as they were not powered on. only gap in what i know would be the residual power capacitors (for cache flushing when the SSDs lose power from their host)

 

not to add to the "why didn't you" train, but how big was your PC? o_o did it happen in baggage/person inspection or after you boarded?

Galion Evo's cases was a raijintek ophion Evo it wasn't that big but the bag was

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Budget 1080p System (RGB) https://pcpartpicker.com/list/7v2Lmq - (this build comes with two free games with the RX 570) 

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Just a quick note, but the TSA doesnt handle baggage along the entire line, just part/s. It could also be fault of the airport baggage handlers, or even the airline itself.

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15 minutes ago, Arika S said:

i doubt they "ripped" anything out. was likely damaged due to mishandling of the luggage, this is why it's generally recommend to remove those parts before packing them

Actually it's totally possible. One person had a gun decal on their motherboard so TSA cleaved off their GPU in the PCIE slot

ƆԀ S₱▓Ɇ▓cs: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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19 minutes ago, Galion said:

For some freaking reason they ripped out my radiator and my graphics card, damaged the case cracked the radiator leaked whatever was in it all over the motherboard, snapped off my GPU's io plate and bent the fans. This is bullshit, that they can't tell this is a PC? 

The only things I could salvage were the dual 2.5 inch ssds in the front, I'm not even sure if the m.2 and ram will still work with the radiator fluid on it. 

 

Could you show us pictures of this?

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3 minutes ago, Dylanc1500 said:

Just a quick note, but the TSA doesnt handle baggage along the entire line, just part/s. It could also be fault of the airport baggage handlers, or even the airline itself.

Ah OK thanks more people for me to scream at on the complaints call, 

2 minutes ago, BuckGup said:

Actually it's totally possible. One person had a gun decal on their motherboard so TSA cleaved off their GPU in the PCIE slot

Holy shit, over a decal? 

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I had shipped a PC from Pittsburgh to Roswell and it arrived completely disassembled.  Nothing was really super damaged.  But screens to the board was rattling in the case, cooler was unbolted, graphics card was light but unscrewed but the bracket wasn't bent.  Feds raided it, got a full refund of the cost from FedEx in 2 weeks with basic proof.

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Just now, Galion said:

Ah OK thanks more people for me to scream at on the complaints call, 

The fun part is it could have happened at the departing airport or the arriving. So you end up with a possibility of a few different parties that could be at fault.

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3 minutes ago, Billy Pilgrim said:

Could you show us pictures of this?

I'll post the pics after I remove the parts, I need to see what else I can save, right now I'm concern if the ram ans m. 2 is useable

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12 minutes ago, Galion said:

Huh? 

It's often the case where underpaid employees... especially employees who are not being paid for shit due to the shutdown, see a "fragile" label and simply decide to abuse the hell out it, just to let loose some steam. They shouldn't, really shouldn't, but some of them do. 

This is why people who are aware of this crap tend to try and keep their computers either in a carry on... or simply bringing a laptop instead when going on an airplane, instead of putting a giant "please abuse me" sticker on the suitcase.

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4 minutes ago, PC Budget Solutions said:

I had shipped a PC from Pittsburgh to Roswell and it arrived completely disassembled.  Nothing was really super damaged.  But screens to the board was rattling in the case, cooler was unbolted, graphics card was light but unscrewed but the bracket wasn't bent.  Feds raided it, got a full refund of the cost from FedEx in 2 weeks with basic proof.

Is there anyway I can get a refund from the airport

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1 minute ago, Galion said:

I'll post the pics after I remove the parts, I need to see what else I can save, right now I'm concern if the ram ans m. 2 is useable

However, if you want to file a complaint it is best you have as many pictures as possible and some of what it looked like when you first got it back after the flight

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Just now, Galion said:

Is there anyway I can get a refund from the airport

Who was the actual shipper, did you purchase any insurance?

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1 minute ago, TetraSky said:

It's often the case where underpaid employees... especially employees who are not being paid for shit due to the shutdown, see a "fragile" label and simply decide to abuse the hell out it, just to let loose some steam. They shouldn't, really shouldn't, but some of them do. 

This is why people who are aware of this crap tend to try and keep their computers either in a carry on... or simply bringing a laptop instead when going on an airplane.

Yeah, this is even worse when there isn't much of a consequence for what they do/break either.

 

Whoever did this is not going to be the person responding to the complaints.

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1 minute ago, TetraSky said:

It's often the case where underpaid employees... especially employees who are not being paid for shit due to the shutdown, see a "fragile" label and simply decide to abuse the hell out it, just to let loose some steam. They shouldn't, really shouldn't, but some of them do. 

This is why people tend to try and keep their computers either in a carry on... or simply bringing a laptop instead when going on an airplane.

-_-! Come on people aren't that bad, 

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2 minutes ago, Billy Pilgrim said:

However, if you want to file a complaint it is best you have as many pictures as possible and some of what it looked like when you first got it back after the flight

Shit.... and I took them out

 

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29 minutes ago, emosun said:

they weren't paid to handle your pc , they havent been paid in weeks

what do you expect?

They're getting back pay. No reason to be complete dicks.

Desktop: 7800x3d @ stock, 64gb ddr4 @ 6000, 3080Ti, x670 Asus Strix

 

Laptop: Dell G3 15 - i7-8750h @ stock, 16gb ddr4 @ 2666, 1050Ti 

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4 minutes ago, Galion said:

-_-! Come on people aren't that bad, 

Oh, I wish you were right

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