My backup internet connection (my main isp can take a couple weeks for a service call) is comcast- 10Mb/s line for 20$ a month. I just got a letter that they increased my speed for me. No mention of free. How much ya'll wanna bet they'll change me to a different tier automatically like they've done in the past? Place your bets now, will be a month before I find out. I've heard tons of complaints about it, but it never happened to me until they forced me to use autopay or pay a significant amount more monthly, so my bets are this is targeted to people with autopay.
No word about free, so yea as far as I've heard they bump you up a plan without your consent and charge you. How is this shit legal.