i'll never buy anything from NVIDIA ever again, they don't respect customers and don't deserve our money

[mrbladebrownjr]

Guys, i`ve paid a lot of money on a Nvidia Titan Xp Collector's Edition Galactic Empire on Amazon, and after a month the card started to behave in a really strange way, the displayport started to fail, sometimes i had to restart a few times before showing any image. Couple days later, it was getting worse, and finally it stopped working on this week, i had to take it out of my computer or else my PC wasn't even POSTing. So, i`ve paid US$ 1499,99 on this card, and now it has no use, and i need it to work, all my hard earned money was invested on this card, and now it is only a  paper weight.
 
Look what NVIDIA answer me:
Staff Account Derek via Email 07/13/2018 02:48 PM
Hi,
Your support request was escalated to me for further review. After reading through the history I don't think I am going to be able to help you here.
 
The warranty on these GPUs is not transferable and it looks like the purchase was made from a reseller on the Amazon website.  The warranty is only valid for the original purchaser of the GPU.
 
NVCC-

Staff Account Derek via Email 07/13/2018 04:35 PM
Sorry, but this doesn't change anything. I cannot replace the GPU.
 
NVCC-

Man i think they are not helping me at all, are your guys aware of this? Are you guys aware that you are responsible for this hardware, and you sold me a broken card and now you guys are just running away from your responsibility and giving me the worst problem i have ever had in my life with a tech company ? I hope your families are ok, cause mine will suffer, since i can't work anymore, and i have no idea how i`ll recovery from this, this is  unacceptable , you guys don't respect anyone, i hope AMD bury your company of scammers in the most deep hole possible, cause you don't deserve anything from us, after this, i don't care if you have faster cards, i'll never give my money again for a company that have this kind of behavior, that look like a scammer and a thief.

[sazrocks]

Well did you buy the card used/from a previous owner?

[GilmourD]

2 minutes ago, huilun02 said:

Who was the seller on Amazon that you bought from?

If it wasn't the manufacturer itself, you are SOL

And same would have happened if you bought anything else from other brands...

Yeah, pretty much this. If you're not buying from an authorized reseller you're likely buying a card that would be considered used. In the world of computer retail, sometimes these unauthorized resellers don't obtain the cards legally or they misrepresent what they're selling (flash firmware to make the card look like a better card or even just stuff a lesser card in a nicer box with better stickers).

 

Who on Amazon did you buy from if it's not Amazon themselves?

[Christophe Corazza]

16 minutes ago, mrbladebrownjr said:

I hope your families are ok, cause mine will suffer, since i can't work anymore, and i have no idea how i`ll recovery from this, this is  unacceptable , you guys don't respect anyone, i hope AMD bury your company of scammers in the most deep hole possible, cause you don't deserve anything from us, after this, i don't care if you have faster cards, i'll never give my money again for a company that have this kind of behavior, that look like a scammer and a thief.

 

This part is simply not needed at all.

[UncleTHICC]

19 minutes ago, mrbladebrownjr said:

Guys, i`ve paid a lot of money on a Nvidia Titan Xp Collector's Edition Galactic Empire on Amazon, and after a month the card started to behave in a really strange way, the displayport started to fail, sometimes i had to restart a few times before showing any image. Couple days later, it was getting worse, and finally it stopped working on this week, i had to take it out of my computer or else my PC wasn't even POSTing. So, i`ve paid US$ 1499,99 on this card, and now it has no use, and i need it to work, all my hard earned money was invested on this card, and now it is only a  paper weight.
 
Look what NVIDIA answer me:
Staff Account Derek via Email 07/13/2018 02:48 PM
Hi,
Your support request was escalated to me for further review. After reading through the history I don't think I am going to be able to help you here.
 
The warranty on these GPUs is not transferable and it looks like the purchase was made from a reseller on the Amazon website.  The warranty is only valid for the original purchaser of the GPU.
 
NVCC-

Staff Account Derek via Email 07/13/2018 04:35 PM
Sorry, but this doesn't change anything. I cannot replace the GPU.
 
NVCC-

Man i think they are not helping me at all, are your guys aware of this? Are you guys aware that you are responsible for this hardware, and you sold me a broken card and now you guys are just running away from your responsibility and giving me the worst problem i have ever had in my life with a tech company ? I hope your families are ok, cause mine will suffer, since i can't work anymore, and i have no idea how i`ll recovery from this, this is  unacceptable , you guys don't respect anyone, i hope AMD bury your company of scammers in the most deep hole possible, cause you don't deserve anything from us, after this, i don't care if you have faster cards, i'll never give my money again for a company that have this kind of behavior, that look like a scammer and a thief.

This makes me so mad, not because nvidia is being a fag its because he doesn't understand what is going on here. Its not nvidias responsibility if a third party seller sells you a titan xp thats defective its the third party sellers fault not nvidia's. Get the guy who sold you the card and ask for a refund if he refuses file a claim. Bam done! Not nvidia's fault the guy who sold it aka the third party seller thats why i hate amazon and if i purchase anything from there i double check there background. It doesn't matter if you got the card used or sold and for everyones notice YES he did get the card from a third party seller.

[GilmourD]

4 minutes ago, Christophe Corazza said:

 

This part is simply not needed at all.

I looked up this guy's username and he's spamming everywhere. His only history older than this post is on reddit and it's from a long time ago. He's had posts identical to this removed from some subreddits due to breaking the rules and the one I spotted where it remains had similar responses.

 

Welcome to the Internet, bro. Tread carefully and make smart decisions.

[UncleTHICC]

Let me rephrase that because i think i was being harsh. It's not nvidias fault its the guy that sold you the card, ask for a refund if he refuses file a claim for false advertising and fraud and you will get your money back. Nvidia is a good company when it comes to there hardware. 

 

GilmourD thank you

[WereCatf]

28 minutes ago, mrbladebrownjr said:

Nvidia Titan Xp Collector's Edition Galactic Empire

28 minutes ago, mrbladebrownjr said:

all my hard earned money was invested on this card

[Christophe Corazza]

5 minutes ago, GilmourD said:

I looked up this guy's username and he's spamming everywhere. His only history older than this post is on reddit and it's from a long time ago. He's had posts identical to this removed from some subreddits due to breaking the rules and the one I spotted where it remains had similar responses.

 

Welcome to the Internet, bro. Tread carefully and make smart decisions.

 

Done the same thing just now... You're right.

Looks like some is pretty bored and does not know what to do...

[WereCatf]

3 minutes ago, UncleTHICC said:

Let me rephrase that because i think i was being harsh. It's not nvidias fault its the guy that sold you the card, ask for a refund if he refuses file a claim for false advertising and fraud and you will get your money back. Nvidia is a good company when it comes to there hardware. 

How is it false advertising or fraud, though, unless the seller specifically offered warranty?

[Christophe Corazza]

3 minutes ago, WereCatf said:

 

 

No, this one:

 

32 minutes ago, mrbladebrownjr said:

i have no idea how i`ll recovery from this

 

[3 Lions]

13 minutes ago, GilmourD said:

I looked up this guy's username and he's spamming everywhere. His only history older than this post is on reddit and it's from a long time ago. He's had posts identical to this removed from some subreddits due to breaking the rules and the one I spotted where it remains had similar responses.

 

Welcome to the Internet, bro. Tread carefully and make smart decisions.

And you know what, I think he is making a fake claim as well. 

Edited July 14, 2018 by LinusTechTipsFanFromDarlo

[UncleTHICC]

@WereCatf its false advertising because the guy advertised the graphics card as working not broken.

[Christophe Corazza]

3 minutes ago, LinusTechTipsFanFromDarlo said:

Any you know what, I think he is making a fake claim as well. 

 

Might as well be true. Otherwise he could have contacted the seller/Amazon.

[3 Lions]

2 minutes ago, UncleTHICC said:

@WereCatf its false advertising because the guy advertised the graphics card as working not broken.

To be honest I think this situation as a whole is false.

[WereCatf]

5 minutes ago, UncleTHICC said:

@WereCatf its false advertising because the guy advertised the graphics card as working not broken.

According to the OP the card DID work. The seller is not responsible for it breaking sometime after the sale, unless the seller has promised longer warranty.

[Razor Blade]

43 minutes ago, mrbladebrownjr said:

*snip*

 

I hope your families are ok, cause mine will suffer, since i can't work anymore, and i have no idea how i`ll recovery from this,

 

*snip*

Wait...you...what?? You paid $1,500 for a card that is not only like 6 months old, but retailed for less than $1,200 at the time it was available...but I get it... people pay what they pay for collector's items...it is a totally different market, I realize that... What kills me is the fact that someone that can't work anymore and seemingly strapped for cash dropped $1,500 on a GPU and is now saying that his family is going to suffer???????

 

WTF did I miss something?

[UncleTHICC]

gtx 1080 ti in sli would out preform a single titan xp in most tasks no?

[3 Lions]

4 minutes ago, Christophe Corazza said:

Might as well be true

If he's spamming it on Reddit as well then he's trying to make a false claim for whatever reason, for all we know he could be an AMD fanboy. 

[Christophe Corazza]

1 minute ago, LinusTechTipsFanFromDarlo said:

he could be an AMD fanboy. 

 

[3 Lions]

4 minutes ago, Razor Blade said:

Wait...you...what?? You paid $1,500 for a card that is not only like 6 months old, but retailed for less than $1,200 at the time it was available...but I get it... people pay what they pay for collector's items...it is a totally different market, I realize that... What kills me is the fact that someone that can't work anymore and seemingly strapped for cash dropped $1,500 on a GPU and is now saying that his family is going to suffer???????

 

WTF did I miss something?

Yeah this bit of the OP's post didn't add up at all, making this claim all too much fake in my opinion.

[DildorTheDecent]

>account less than an hour old.

>hasn't responded to thread.

>shitposting the same garbage on other sites.

>posts have either been deleted or account has been deleted.

 

Didn't even try/10.

[UncleTHICC]

fake claim 

[orbitalbuzzsaw]

Almost certainly a shitpost. Does anyone else feel like the forum's spam filter isn't up to scratch lately?

[Firewrath9]

17 minutes ago, UncleTHICC said:

gtx 1080 ti in sli would out preform a single titan xp in most tasks no?

A single 1080ti is only 5% worse...