Newegg sent me a 2700x with bent pins, and paste residue

[Kamjam21xx]

Yeah newegg is spot on, like the best. Send me and my brother free stuff in the mail, we get invited into betas, etc. Never had a single product show up with any problems, ever. 

 

Edit: a little bummed because i had a newegg thermos they sent me thats gone now, but you cant buy a replacement anywhere...

[AntiTrust]

4 minutes ago, Frankieanime158 said:

Hmm, you think? That's also something that came to mind

sure man they would probably want to know.

 

When customers buy their 500$ flagship processors they would want them to be perfect. 

[79wjd]

17 minutes ago, dizmo said:

If you compare the selection to what they have in the US, as well as pricing on a lot of popular items, it's pathetic.

In fairness, no one wants Canadian Rupees.

[dizmo]

2 minutes ago, djdwosk97 said:

In fairness, no one wants Canadian Rupees.

But at least we're loved internationally...unlike Yank's that have to pretend they're Canadian when traveling

[GDRRiley]

1 minute ago, dizmo said:

But at least we're loved internationally...unlike Yank's that have to pretend they're Canadian when traveling

Nope I just say a a Californian and everyone gets it. 

 

[NovaNightmare]

30 minutes ago, Frankieanime158 said:

Yea, it was, I posted my photo where it said it was sold and shipped by Newegg straight from the order, not from a reseller  And no, I really should have though. I was swapping out my 1600 and mobo to give to my brother and taking care of all this, I just kinda got stressed out and didn't think about it.

I don't know why you just don't return it to Newegg immediately, they will take the returns back and also replace the item for you as well. I have done advanced replacement with them, where they send the new item, and I return the old and am refunded the cost. Well, I don't have to pay anything for advanced replacements, but I believe that is the normal method. Someone telling you to just use Amazon, especially only prime! really isn't helping you right now. Having used both, I have received messed up orders from both. I would almost guarantee whoever picked the order in neweggs warehouse did so incorrectly, or someone stole an item and sealed it up as new. Amazon is great, if you have prime, because they cater to you, but again, there is no reason newegg would not take it back and also investigate the problem as well.

[IAnthonyFX]

Picture or it never happened

[Neverender]

This reminds me of a time I got an Intel motherboard from Newegg, and found half the pins were smashed down and was missing the IO shield. I contacted Newegg, and sent it back to them (at my expense, unfortunately). They replaced it with no other questions asked. It was the only major dealings I had with them.

 

Granted, my experience differs from those who have had issues with Newegg, but see what Newegg has to say about the matter.

[Phentos]

From years and many thousands of dollars spent with Newegg, I never once had any problems, save for a DOA R9 390 back in 2015. Which they replaced no questions asked and at no cost to me.

 

Get your CPU replaced asap. You paid money for a new product and the product you received was obviously not new. Devious people can, with the right tools and patience, can reseal a box of merchandise well enough to be indistinguishable to the victim.