Amazon are having a f*cking joke

[A Silver]

The cooler on my GTX 1080 was coming off and I couldn't repair it so I sent it back to Amazon and ordered a new one. Two days later and nothing arrived and on the third day, Amazon delivered something but it was a fucking box of feeding hay for an animal, not a £600 GTX 1080. What the fuck, I am now out £600 and have a box of hay instead of a GTX 1080... I don't care that Christmas is a busy time and that it came late, they should have at least gotten the fucking item right...

[Urishima]

Well, that's new.

[A Silver]

Just now, Urishima said:

Well, that's new.

indeed it is

[3 Lions]

Why didn't you just send it back to the manufacture? 

[A Silver]

Just now, LinusTechTipsFanFromDarlo said:

Why didn't you just send it back to the manufacture? 

Seemed easier at the time to use amazon

[3 Lions]

Just now, A Silver said:

Seemed easier at the time to use amazon

You should have just sent it back to the AIB manufacture. 

[IsaacThePooper]

Was it Prime supported?

[Yoinkerman]

Duuuuude

 

Pics

[Tcrumpen]

1 hour ago, A Silver said:

The cooler on my GTX 1080 was coming off and I couldn't repair it so I sent it back to Amazon and ordered a new one. Two days later and nothing arrived and on the third day, Amazon delivered something but it was a fucking box of feeding hay for an animal, not a £600 GTX 1080. What the fuck, I am now out £600 and have a box of hay instead of a GTX 1080... I don't care that Christmas is a busy time and that it came late, they should have at least gotten the fucking item right...

They may have thought "What the 'hey'" (ba dum tss)

 

In all serious though send it back again stating that they sent you the wrong parcel, Also things like this happen; no company is perfect

[AshleyAshes]

Here's the most important take away from this thread: You can now get hay for your horse on Prime.

[stealth80]

I think its for the Manger

[porina]

Contact Amazon and they'll sort it out, eventually.

 

For those saying send it back to manufacturer, under UK law your contract is with the place you bought it from, and they should be the 1st place to go to for any resolution. There are exceptions, for example, EVGA say on their packaging NOT to do that, and contact them for assistance. But that is something they choose to do, but are not legally required to do. It is in addition to legal rights, not instead of.

[dalekphalm]

2 hours ago, A Silver said:

The cooler on my GTX 1080 was coming off and I couldn't repair it so I sent it back to Amazon and ordered a new one. Two days later and nothing arrived and on the third day, Amazon delivered something but it was a fucking box of feeding hay for an animal, not a £600 GTX 1080. What the fuck, I am now out £600 and have a box of hay instead of a GTX 1080... I don't care that Christmas is a busy time and that it came late, they should have at least gotten the fucking item right...

So obviously that's a "WTF" moment.

 

But seriously, just contact Amazon again, and get them to work it out.

 

They will likely give you a discount or coupon code or something for your troubles.

[AshleyAshes]

1 minute ago, dalekphalm said:

So obviously that's a "WTF" moment.

 

But seriously, just contact Amazon again, and get them to work it out.

 

They will likely give you a discount or coupon code or something for your troubles.

Very true.  Amazon's customer service will basically do backflips to keep the customer happy.

[A Silver]

1 hour ago, dalekphalm said:

So obviously that's a "WTF" moment.

 

But seriously, just contact Amazon again, and get them to work it out.

 

They will likely give you a discount or coupon code or something for your troubles.

Did that and they said the correct item will arrive within 24 hours. hopefully they are right.

[Majinhoju]

That's definitely a new one.  I'm sure Amazon will fix their screw up.  I haven't heard many people complain about bad experiences with Amazon. This company seems pretty keen on keeping their customers happy.

When I finally gave up on NCIX ever shipping my order i ordered the same parts on Amazon and nearly everything arrived in 2 days (despite only selecting the regular shipping time).

[Tsuki]

thats fantastic lol

but hay, shit happens, contact amazon and they'll sort it out.

[KhandakeF]

hayyyyy buddy how you doing?  

[TheCherryKing]

Don't buy anything from Amazon that is expensive and will break soon.

[CryptoMatt]

22 hours ago, AshleyAshes said:

Here's the most important take away from this thread: You can now get hay for your horse on Prime.

i was thinking its more like a small pack for like guinea pig bedding or some shit 

[CryptoMatt]

18 hours ago, JayKay3000 said:

I don't know how many people actually use amazon, or how many parcels they send per week / per month / per year. I'm guessing it's a massive number. Now and again an error will happen, it's human nature and no one is perfect. Good thing about Amazon is their customer service is really good so even if you have an issue contact them and they'll sort it as you've said.

 

For them loosing the wrong item is actually a non issue as keeping you as a customer the amount you will spend for the future will easily pay for that one lost item and the word of mouth support and positive experience will inspire others to use their service so really they don't really loose a whole lot even if they make a couple of mistakes.

even if you dont have an issue and contact them you can get free shit lol, thats how good they are 

[johnukguy]

On 12/22/2017 at 7:40 AM, AshleyAshes said:

Here's the most important take away from this thread: You can now get hay for your horse on Prime.

And horse dewormer, which I've bought a couple of times. Good stuff too. Also kills scabies and bed bugs in humans, which now seems to account for a large proportion of the sales in the US with bed bug infestations so common.