1 TB HDD showing as 297Gbs

[MYSTICmayonaise]

I have a 1 TB hard drive that is showing only 297 GBs of total space, drive is brand new, and shows that value in both file explorer and the disk management tool in windows 10

 

Any idea why or how to fix it?

 

(its Disk 0 in the picture) 

[manikyath]

which drive is it and where did you buy it?

[Windows7ge]

You can try extending the partition

You can also try cleaning the drive and creating a new partition.

[NTDaws]

Recommend using diskpart to fully erase the drive and then repartition it

[MYSTICmayonaise]

6 minutes ago, manikyath said:

which drive is it and where did you buy it?

its a seagate, and from amazon

[MYSTICmayonaise]

7 minutes ago, Windows7ge said:

You can try extending the partition

You can also try cleaning the drive and creating a new partition.

no option to extend the drive in disk management, and its been formatted already

 

[Windows7ge]

1 minute ago, MYSTICmayonaise said:

no option to extend the drive in disk management, and its been formatted already

 

Are you sure you're looking at the correct drive? It doesn't look like the drive has any additional space on it. The only other method I know about altering drive partitions is using DISKPART. It'd also show you if their's unallocated space on the disk. If it says theirs none then the drive is either not actually 1TB or you're looking at the wrong drive.

[Megah3rtz]

Contact Seagate and see what they can do. If not, you're within your 30 days with Amazon, yes? 

[MYSTICmayonaise]

2 minutes ago, Windows7ge said:

Are you sure you're looking at the correct drive? It doesn't look like the drive has any additional space on it. The only other method I know about altering drive partitions is using DISKPART. It'd also show you if their's unallocated space on the disk. If it says theirs none then the drive is either not actually 1TB or you're looking at the wrong drive.

im sure, I have 1 256gb ssd, and 3 internal HDDS at 1 TB each, even double checked the labels on each drive.

 

all are 1 TB

 

but one drive is showing as less than 1/3 of its capacity, and disk part, and disk management tools are showing no extra space

[MYSTICmayonaise]

I shut down the pc, disconnected the drive, then restarted it.

shut down again, reconnected, and now its showing the full capacity, so that was odd.

 

thanks for the help anyway 

[Windows7ge]

1 minute ago, MYSTICmayonaise said:

I shut down the pc, disconnected the drive, then restarted it.

shut down again, reconnected, and now its showing the full capacity, so that was odd.

 

thanks for the help anyway 

Weird but alright.

[Jarsky]

I'm confused, have you had any other drives in the machine? I'm wondering if it hasnt picked up the UUID of the new drive, and has presented an *old* partition from the Windows registry.

 

Because 297.97GB is exactly what a 320GB drive is when formatted...

[Mira Yurizaki]

Can you give the exact link from Amazon you purchased this drive from?

 

You could've gotten stiffed by the seller, especially moreso if the purchase wasn't fulfilled by Amazon.