Razer Offering Promotions that, per their terms, Cannot be claimed.

[goodtofufriday]

Source/Story: https://www.reddit.com/r/pcmasterrace/comments/4vq0ho/razer_offering_promotions_that_they_will_not/

 

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Razer Core coupon would be sent to me seven days after the delivery of my Blade system. This would be all well and good if the coupon didn't expire on August 12 (Potenial Shipping date of purchased Razer Blade). When I asked them what could be done, I was met with what I felt was indifference and false apologies.

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Essentially, what Razer has done is knowingly offered a promotion on their website that cannot possibly be taken advantage of. 

Given the number of people who likely ordered the laptop during its sold out period, this is not the only customer that has been affected. Pretty crappy practice and maybe illegal to offer promotions that cannot be claimed. 

[Enderman]

If you're gonna copy paste at least remove the formatting after pasting...

[Curufinwe_wins]

hmm. This will be a pr nightmare. Should have just sent out the coupon 7 days after purchase or something.

 

The obvious solution is to stop the promotion though.

[Lord_Karango17]

That is pretty shady, but I dont understand why they are going through the effort of mailing the promo code separate to the laptop, when they could just send a simple email...

[The Benjamins]

22 minutes ago, Curufinwe_wins said:

hmm. This will be a pr nightmare. Should have just sent out the coupon 7 days after purchase or something.

 

The obvious solution is to stop the promotion though.

 

1 minute ago, Lord_Karango17 said:

That is pretty shady, but I dont understand why they are going through the effort of mailing the promo code separate to the laptop, when they could just send a simple email...

 

It is so people will not, order and return/cancel it just to get a free promo thing.

[Curufinwe_wins]

Just now, The Benjamins said:

 

 

It is so people will not, order and return/cancel it just to get a free promo thing.

I know.

[goodtofufriday]

2 minutes ago, The Benjamins said:

 

 

It is so people will not, order and return/cancel it just to get a free promo thing.

They could just invalidate codes of canceled orders. If their system doesnt work this way then they shouldnt be offering codes on machines with shipping dates that are the same as the expiration date. 

[The Benjamins]

2 minutes ago, goodtofufriday said:

They could just invalidate codes of canceled orders. If their system doesnt work this way then they shouldnt be offering codes on machines with shipping dates that are the same as the expiration date. 

I didn't really read what the promo was, but I think they should honor what was offered.

 

It could be company policy for all promo items physical or digital. 

[Prysin]

@Dackzy@don_svetlio

here, have fun

[awesomeness10120]

4 hours ago, Prysin said:

@Dackzy@don_svetlio

here, have fun

You seem to be holding back yourself, knowing your hatred of Razer is the greatest of basically anyone on the entire forum.

 

[Dackzy]

well done razer, you just fucked yourself hard. The biggest question here is why would anyone ever buy a razer blade? It has so many big problems.. Razer are lucky that they have so many mindless followers, so the damage is smaller than it could have been.

[Prysin]

6 hours ago, awesomeness10120 said:

You seem to be holding back yourself, knowing your hatred of Razer is the greatest of basically anyone on the entire forum.

 

Just because i wish a certain OEM should be wiped off the face of the earth because of shit QC, shit products, shit support and pointless features doesnt mean that i hate them more then anyone else here.

 

Razer products are simply poorly designed. They grab the best materials, but when they are done using said materials, the final product is a steaming pile of dread and dissappointment. They design the power envelope, then they decide that "we can cut back on cooling". Which basically means "we should have redesigned the power envelope to a lower value in the first place. but our customer base is a bunch of blind sheeps, so they will buy it anyway".