Best Buy warning

[wpan2002]

Watch out for was m what you buy at best buy because just today I bough a insperon 15 5000 i7 for school if was the MID 2014 version but I bought it for $899.99 CAD tax not included but today I went dells website they are selling the early 2015 edition for the same price and it have broadwell and 5500 graphics both the same price before tax's and stuff best buy it riping you off

If you don't see mine listed it is the maxed out 15 5000 15 inch the top one and add touch screen it's the same thing but newer stuff and they are selling me it for the same price that I could get it new and better and the they sold they say it was new but looking at the stuff in the keys and track pad is not new...

Also they sold me it and the screen artifacts ... Bought it today maybe return it tomorrow because the WiFi also is broken they scam you and they give you old stuff they say new its old

[Syntaxvgm]

My ex got a laptop from there and they gave her the wrong power brick, started to melt from overdraw. I don't think it was new either. 

[d3sl91]

Most brick-and-mortar stores with charge you much more for something you can buy online for less. That is normal. 

 

What isn't normal, is buying something that they say is brand new, and it isn't. I'd file a corporate complaint on this store, and also contact your local CA equivalent of the US's "Better business Bureau"  

[VioDuskar]

 

punctuation please.

 

definitely return that tomorrow!

[soup]

best buy it(is) riping you off

 

No shit Sherlock.

[wpan2002]

Thanks guys but really I am kinda sad I could get a better laptop for the same price... They try to rip me of also with selling me a 32GB USB 3.0 flash drive for $99 but then they left it on without adding the price if the flag drive lol

[erty176]

Thanks guys but really I am kinda sad I could get a better laptop for the same price... They try to rip me of also with selling me a 32GB USB 3.0 flash drive for $99 but then they left it on without adding the price if the flag drive lol

Check up on their return policy. You could always return and try for a refund, then use that money to buy the new one online.

[Trik'Stari]

Why on earth would anyone go to best buy for anything? They're terrible.

[1800-GPU-MILK]

Went into a store to look at monitors because....

Got told that one of those curved LG monitors was 4k with a certain amount of Hz higher than 60.

I knew it was bullshit and lord behold it was.

[Daveeede]

As a former best buy employee, it doesn't surprise me at all. 99% of the hires have no actual knowledge on the products they're selling. But keep in mind that at a minimum wage, you wouldn't exactly be forcing yourself either. 

 

Best Buy's logic: 

 

week 1: Sell laptop at 600$

week 2: Raise price on same laptop to 750$.

week 3: DOORCRASHER Sell same laptop at 580$ (SAVE 170$ THIS WEEK ONLY!!!!)

 

Just do your research before buying. They DO occasionally have good deals on budget laptops. 

 

[d3sl91]

Why on earth would anyone go to best buy for anything? They're terrible.

Because it's fun to watch them do price matches for you. 

 

They also do returns pretty well. I just buy stuff from them to "test". If I like it, I keep it, if not, return it. 

[cesrai]

Why on earth would anyone go to best buy for anything? They're terrible.

There sells says otherwise.

[TetraSky]

There sells says otherwise.

I have yet to see a single sale at best buy, that was better than what I could easily find online elsewhere.

[cesrai]

I have yet to see a single sale at best buy, that was better than what I could easily find online elsewhere.

I mean there sells as their company being successful, Triky may not have reasons and think there isn't but if you see how big and successful they are there has to be reasons or everyone would have done it. 

[helsing]

You can tell best buy to adjust your price for you, if you have the recipt. And also you can get warrenty with them

too which you should get it cause if they don't have one in stock then you can get a newer version

if your's happens to be older and they have none to replace your's they well give you something

of equal value. I love best buy cause if there fast shipping. Its the only place where I can

order something at midnite and have it over nite to me and I'll have it by 10am that morning or

6pm that nite always. I love it

[dizmo]

While it definitely sucks that the WiFi is defective and stuff, that might not be Best Buys fault. That could just be a defective unit, which does happen. No company puts out 100% perfect products.

Something to keep in mind is that Dell sometimes releases products before the stores get them. Especially stores on the West coast, as (generalizing as I haven't worked at BestBuy, but have at other big box stores) we generally don't get new stock as quickly as they do back East.

Lastly, why didn't you do your research to find this out before you went? The store is there to sell you what they have in stock. And profit. Period.

It's up to you to do your own research on what's available at other retailers.

Online prices are always cheaper. They don't have in store returns. They don't have to pay for the retail space, Hydro, etc.

 

I don't think you got ripped off at all. I think you didn't do you due diligence as a consumer, and you're mad about it.

 

 

Most brick-and-mortar stores with charge you much more for something you can buy online for less. That is normal. 

 

What isn't normal, is buying something that they say is brand new, and it isn't. I'd file a corporate complaint on this store, and also contact your local CA equivalent of the US's "Better business Bureau"  

We have that up here too

 

As a former best buy employee, it doesn't surprise me at all. 99% of the hires have no actual knowledge on the products they're selling. But keep in mind that at a minimum wage, you wouldn't exactly be forcing yourself either. 

 

Best Buy's logic: 

 

week 1: Sell laptop at 600$

week 2: Raise price on same laptop to 750$.

week 3: DOORCRASHER Sell same laptop at 580$ (SAVE 170$ THIS WEEK ONLY!!!!)

 

Just do your research before buying. They DO occasionally have good deals on budget laptops. 

Thank you sir. I wish everyone spent some time in retail to understand how important those things are.

We'd all be smarter for it.

 

I mean there sells as their company being successful, Triky may not have reasons and think there isn't but if you see how big and successful they are there has to be reasons or everyone would have done it. 

You'd be surprised how many uninformed people there are in the world.