Experiences with non-techies

[Bleedingyamato]

10 minutes ago, simsalanatikus said:

Go to bed you two goons 

If only it were that simple...

 

I swear I'm part owl.  ?

 

 

[Bleedingyamato]

42 minutes ago, AluminiumTech said:

No. I mean games I play are really large. Like 20-60GB..........

It's possible...... IDEK. I'm so tired.

It's almost 5pm here .

Lots of games are that large.  Even on consoles nowadays.  Oddly enough my PS4 seems to install games from discs very quickly.  

 

My Xbox One is very slow though.

[JoyPlays]

Ouh damn, when I saw this topic I thought "Damn, I have to share all this pain!"
I'm working as an IT specialist (networking & system support + helping out on everyday problems) for a vocational school with about 2000 students + 300 working staff (including teachers e.t.c.). You can't imagine the ammount of calls I receive every day, a damn hotline!

At first when I started working I had no idea of how stone age the people can be, from now knowing on how to turn on the computer to not being able to unlock the computer with ctrl+alt+del. From time to time I do receive calls about forgotten passwords & stuff. The sad thing is, that people forget their own password all the time.

And the running, jesus.. We have few building at the campus, like few hundres of meters away. I use remote control in order to fix most of the problems like:

* the sound doesn't work - its muted,

* the projector shows the windows logo, but not the icons (it's in extended view),

* there is no button "other user" when you are at the login screen and need to relog (person is apperently blind),

* the printer doesn't work (there's no paper inside),
* the monitor doesn't work (the students made a joke on the old teacher, by plugging out the power cable of the display).

I could keep on counting all the dum things I have experienced.
 

Now I am kinda used to all teh stupid calls and just make the employees do the error check. (check the cables, paper, muted e.t.c.)

[themctipers]

34 minutes ago, JoyPlays said:

Ouh damn, when I saw this topic I thought "Damn, I have to share all this pain!"
I'm working as an IT specialist (networking & system support + helping out on everyday problems) for a vocational school with about 2000 students + 300 working staff (including teachers e.t.c.). You can't imagine the ammount of calls I receive every day, a damn hotline!

At first when I started working I had no idea of how stone age the people can be, from now knowing on how to turn on the computer to not being able to unlock the computer with ctrl+alt+del. From time to time I do receive calls about forgotten passwords & stuff. The sad thing is, that people forget their own password all the time.

And the running, jesus.. We have few building at the campus, like few hundres of meters away. I use remote control in order to fix most of the problems like:

* the sound doesn't work - its muted,

* the projector shows the windows logo, but not the icons (it's in extended view),

* there is no button "other user" when you are at the login screen and need to relog (person is apperently blind),

* the printer doesn't work (there's no paper inside),
* the monitor doesn't work (the students made a joke on the old teacher, by plugging out the power cable of the display).

I could keep on counting all the dum things I have experienced.
 

Now I am kinda used to all teh stupid calls and just make the employees do the error check. (check the cables, paper, muted e.t.c.)

We need you at my school.  

[JoyPlays]

7 minutes ago, themctipers said:

We need you at my school.  

Thank you for the offer, but I will politely refuse. Already planning to change my job to something more creative.

[themctipers]

1 minute ago, JoyPlays said:

Thank you for the offer, but I will politely refuse. Already planning to change my job to something more creative.

Haha guess you didn't want to try to work on iMac G5 and single core amd laptops

[JoyPlays]

Just now, themctipers said:

Haha guess you didn't want to try to work on iMac G5 and single core amd laptops

Well the computer that I have to "meet" on daily baisis starts from the 1st generation Pentium 4 CPU's, some single core celerons with 256mb of RAM. Systems running Windows XP. Although I have migrated most of the computers to Win10 (the ones capable of an upgrade). After the upgrade shitload of calls came in, that we the "IT's" have fucked up everyones computers, because everything looks different!

[Adalhelm]

I was working at Best Buy in customer service and this lady maybe in her 60's coming in holding a back up battery like its some sort of dangerous animal. The battery alarm is going off and it was really loud. She sets the battery on the table and when she does I reach over and hold down the power button to turn it off so I could hear her talk. When I did that she looks at me with anger and says "I drove all the way from my house with that damn thing going off and all I had to do was hold down that button!" I responded with "Yes that is correct is there anything else I could help you with?" She then explained to be it was faulty which it was not and I proved to her that is was fine but she still left angry with me mainly because I could turn off the alarm and she couldn't. 

[ScratchCat]

On 04/09/2016 at 5:41 PM, Pesukarhu said:

Just a bit dusty. Really dirty would be full of hair, dust and other random shit

(my friend's grandma didn't have a side panel on her ancient pc, so her cat used to sleep in there because it was warm)

 

*So thats why the computer was purring!*

[ministrsinister]

I worked for a small computer repair shop - it was a local business so usually we didn't get anything out of the ordinary. Hard drive replacements, exchange bad ram, sometimes entire mobo replacements, the usual screen replacement as well. 

 

But then one day when we got a call I answered the phone to a lady claiming that her daughter was hacking her computer. She said something along the lines that she called Sprint, who provided her phone network and they told her it was her computer... it was an interesting phone call.

 

It continued on and she explained that she thinks her daughter has her passwords and access to her bank account, and after her crazy rambling I asked "Ma'am, what would you like us to do for your computer?" She seemed to want to ask if we could somehow counter the "hack" when all she probably did was leave her computer open and her daughter probably went from there. I tried to get her to leave the phone call, but ultimately we told her to bring it in and thats what she did the next day. Thankfully I was not working, but all she ended up having done on her computer was a clean-up with virus removal (thank god)

 

Thats the only real notable story I remember from work. Other than that, I can say I hate running into people who think they 'know it all' especially a few IT guys i've run into who have a 'better-than-you' attitude. I have nothing against real IT work or people in the industry, though its sometimes ridiculous to think you know tech because you bought an Ibuypower gaming PC and your job description involves re-installing windows and turning printers off and back on again, i'm not sure if these guys count as non-techies though, most IT guys are pretty chill however. Its just the few bad ones that really need an attitude check. 

[WkdPaul]

22 minutes ago, ministrsinister said:

Other than that, I can say I hate running into people who think they 'know it all' especially a few IT guys i've run into who have a 'better-than-you' attitude. I have nothing against real IT work or people in the industry, though its sometimes ridiculous to think you know tech because you bought an Ibuypower gaming PC and your job description involves re-installing windows and turning printers off and back on again, i'm not sure if these guys count as non-techies though, most IT guys are pretty chill however. Its just the few bad ones that really need an attitude check. 

Doesn't help when you work with one of "these" ...

 

*Sigh*

[onlybuilt4cubanxlinx]

Went to install my uncles 'internet upgrade'. I went over to his place to see what hardware he received and it was a TV receiver. I asked what he was trying to do. He claimed a dongle could be added to his modem so he would get local TV stations. I looked at the instructions and the dongle he was referring to was something you plugged into the receiver so you could essentially hide the receiver and still have the remote work. So after explaining to him we need to run a coax cord from his modem to the receiver he again stopped me to explain that this receiver was wireless. So I called Comcast to see what was going on. Yes you do indeed need a coax connection visibly labeled in the instructions. Waste of time, but he still gave me $50 for coming out.

 

The best one I had was my boss saying his sound is broke and he's spent the last hour trying to fix it. It was muted... Muted..

[ministrsinister]

4 minutes ago, onlybuilt4cubanxlinx said:

The best one I had was my boss saying his sound is broke and he's spent the last hour trying to fix it. It was muted... Muted..

Funny how that works out, had a lot 'the sound doesn't work' and the speakers are just unplugged ...

 

 

[Thorimus]

When someone asks "What's wrong with my computer?" and I ask "well, what did you do?" and they say "something just came up and i clicked and I don't know..." 

 

The best one I had was my boss saying his sound is broke and he's spent the last hour trying to fix it. It was muted... Muted..

This happens ALL THE TIME in my school. We also use ancient VGA cables for all our presentations and things, which don't work half the time. And then our headteacher decides to REPLACE ALL THE TEACHER'S LAPTOPS WITH iPADS. Because, you know, not buying new, FUNCTIONING HDMI cables isn't a priority. Plus that the teachers have to learn how to use iPads. 

[onlybuilt4cubanxlinx]

1 hour ago, Thorimus said:

When someone asks "What's wrong with my computer?" and I ask "well, what did you do?" and they say "something just came up and i clicked and I don't know..." 

 

'I didn't do anything. I just turned it on'!

[Bartimeus]

Our geography teacher has what she calls "interesting links" pasted in her PP presentations. This are hyper links so she could just click on them but instead she copys the link,opens the browser and then she does this extremely weir and to me annoying thing. I would understand  if she pasted the link in the empty url bar at the top of the browser but she doesn't. She goes and opens the "front page of Google(where the search bar is in the middle of the screen) and pastes the link in there then presses Search and then clicks on the first search result that comes up. Which is always the exact link that she could have clicked in the PP presentation.  

We told her multiple times that she could do that so much faster but she refuses to listen to us.

[GanjaJamaica420]

On 16.1.2013 at 11:16 AM, RobbieX27 said:

People thinking they can download RAM....

I remember doing that years back. I immediately got scared it's a virus and ran a system scan. It's funny how tech illiterate I was in the past.

[PaintChips]

Cousin has a crazy view of not bothering with Windows Updates until it forces a reboot even though everybody keeps reminding her to do it, gets hit by a virus yearly & later nags for help. Point her to deal with Best Buy or Staples and hasn't learned from those expensive virus removal fees. Some people wonder why Microsoft dumbed down Windows 10 to force updates with reboots, it'll be the lazy types who can't be bothered to maintain their OS.

Whenever that cousin visits the only "guest" computer she ever touches is a locked down customized Debian notebook with 2GB of RAM

[GanjaJamaica420]

3 minutes ago, PaintChips said:

Cousin has a crazy view of not bothering with Windows Updates until it forces a reboot even though everybody keeps reminding her to do it, gets hit by a virus yearly & later nags for help. Point her to deal with Best Buy or Staples and hasn't learned from those expensive virus removal fees. Some people wonder why Microsoft dumbed down Windows 10 to force updates with reboots, it'll be the lazy types who can't be bothered to maintain their OS.

Whenever that cousin visits the only "guest" computer she ever touches is a locked down customized Debian notebook with 2GB of RAM

Microsoft is starting to learn the first rule of anything IT related: Never EVER trust the end user. They will screw things up, and you'll be the one to blame for their own incompetence.

[SLAYR]

5 minutes ago, PaintChips said:

Cousin has a crazy view of not bothering with Windows Updates until it forces a reboot even though everybody keeps reminding her to do it, gets hit by a virus yearly & later nags for help. Point her to deal with Best Buy or Staples and hasn't learned from those expensive virus removal fees. Some people wonder why Microsoft dumbed down Windows 10 to force updates with reboots, it'll be the lazy types who can't be bothered to maintain their OS.

Whenever that cousin visits the only "guest" computer she ever touches is a locked down customized Debian notebook with 2GB of RAM

That is why they force shutdowns to update now on windows 10.

[ikreed]

Well I have a friend who wanted to get into gaming and he trusted me, so played with him. I told him that all the great parts where intel pentium g3250 and nvidia gt770 lol he belived me for a year until he had to build it. lul

[Lurick]

1 minute ago, Hyper_X said:

My friend is buying new ram because old one got slow. I didn't even wanted to say anything...

Well of course it gets slow, after a while the bits get clogged up in the nano-tubes and it slows down the transfer of data. He should just pour some drain cleaner into the side fill port, shake it up, and drain it again so it's good as new.

[GirlFromYonder]

2 minutes ago, Hyper_X said:

My friend is buying new ram because old one got slow. I didn't even wanted to say anything...

[GirlFromYonder]

2 minutes ago, Hyper_X said:

You won't notice such things in real life usage. "My ram got slow" - Nobody ever

plzzzzzzzzzzz u wanna know something, my pointer jumped so i must have a virus

[GirlFromYonder]

5 minutes ago, Hyper_X said:

You won't notice such things in real life usage. "My ram got slow" - Nobody ever

P.S. I just googled "drain cleaner" and got the joke. Anyway I think ram can get slower over time, but the difference is so small nobody will ever notice it.

i clicked ur link. I think u made an app?