Installed new aio pc only boots up with

[JayBee805]

1 ram stick , if I put both I get beeping and c1 error ? 

[JayBee805]

Deff not my ram sticks since I tried both in one slot and both successfully booted up , but if I put both I get beep n c1 error 

[For Science!]

5 minutes ago, JayBee805 said:

Deff not my ram sticks since I tried both in one slot and both successfully booted up , but if I put both I get beep n c1 error 

Dead slot on motherboard? Probably nothing to do with AIO

[For Science!]

Also send a picture of when you re using 2 stick, maybe you're using the wrong slots

[JayBee805]

That’s the only slot that boots up with either of the sticks ? But when I put both I get beep sound and c1 error 

[JayBee805]

Also have this ?  

[For Science!]

Can you confirm you tried both slots 1 and 3, as well as 2 and 4? 

[JayBee805]

Yeah , not working , the only way it boots up it’s the way it’s in the first pic , 

[For Science!]

Have you tried to reset cmos? If not please do so

 

[JayBee805]

1 minute ago, For Science! said:

Have you tried to reset cmos? If not please do so

 

I’m new to PCs so not sure what you mean or how ?

[For Science!]

2 minutes ago, JayBee805 said:

I’m new to PCs so not sure what you mean or how ?

Page 21 of the manual, but in short turn off the PC, then hold the button on the top right on the motherboard i/o for a few seconds and then try to boot

 

This will clear any strange overclock or bios setting that may be causing issues

 

 

[JayBee805]

5 minutes ago, For Science! said:

Page 21 of the manual, but in short turn off the PC, then hold the button on the top right on the motherboard i/o for a few seconds and then try to boot

 

This will clear any strange overclock or bios setting that may be causing issues

 

 

Sorry not

sure which one I’m supposed to push? 

[For Science!]

Its on the i/o. Back of the chassis, where you plug in usb devices and ethernet cables

[JayBee805]

3 minutes ago, For Science! said:

Its on the i/o. Back of the chassis, where you plug in usb devices and ethernet cables

I can’t see it /:

[For Science!]

1 minute ago, JayBee805 said:

I can’t see it /:

Send a picture of the motherboard i/o

 

[Danioki]

 

the clear Cmos button

[JayBee805]

4 minutes ago, For Science! said:

Send a picture of the motherboard i/o

 

It’s the 2 pins right touch both with screwdriver ? 

[JayBee805]

4 minutes ago, Danioki said:

 

the clear Cmos button

Thanks 

[JayBee805]

Just now, JayBee805 said:

It’s the 2 pins right touch both with screwdriver ? 

Just did started it up with both sticks still the same problem 

[JayBee805]

7 minutes ago, For Science! said:

Send a picture of the motherboard i/o

 

Could this be the issue ? This little red light on when beeping says cpu?

[JayBee805]

Only way it boots up 

[For Science!]

2 minutes ago, JayBee805 said:

Could this be the issue ? This little red light on when beeping says cpu?

That's just a diagnostic led, its actually on DRAM. But anyway, can you confirm you actually held down the clear cmos button as shown by Daniokl

[JayBee805]

2 minutes ago, For Science! said:

That's just a diagnostic led, its actually on DRAM. But anyway, can you confirm you actually held down the clear cmos button as shown by Daniokl

When I hold it does the pc need to be turned on ? Off ? Or completely shut off with power unplugged ?

[For Science!]

Just now, JayBee805 said:

When I hold it does the pc need to be turned on ? Off ? Or completely shut off with power unplugged ?

Pc must be off. Your manual says it should be unplugged too, so i guess do that. Admittedly i normally do it with pc turned off but psu still plugged in. 

[Danioki]

just powered off, hold the button for at least 10 seconds