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Is My Modem Bottlenecking My Internet?

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By Guest
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I own a D-link router (http://www.memoryexpress.com/Products/MX46872) and I believe it's pretty fast. My ISP is Shaw and my plan is Shaw Internet 60(https://www.shaw.ca/internet/plans/)  which supports up to 60 mbps down and 6 mbps up. On Ookla Speedtest.net i get 10 mbps down and .53 up? I don't understand why it's so low. I have a very old Motorola modem. Could that be the problem?  

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are you on ethernet? i had a similar problem but its because my dad had an jenky switch solution using an router instead of a switch so i bought an actual switch and it solved the problem

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Just now, spartaman64 said:

are you on ethernet? i had a similar problem but its because my dad had an jenky switch solution using an router instead of a switch so i bought an actual switch and it solved the problem

I'm on wi-fi but my wi-fi adapter is this http://www.newegg.ca/Product/Product.aspx?Item=N82E16833315132 its supports up to 433 down and 150 up

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1 minute ago, Bobby_Joe_90 said:

I'm on wi-fi but my wi-fi adapter is this http://www.newegg.ca/Product/Product.aspx?Item=N82E16833315132 its supports up to 433 down and 150 up

how far away are you from the router. and can you do a speed test on a laptop or something next to the router if you are further than a room away or if something is in the way

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2 minutes ago, Aytex said:

Your router supports gigabit... so no

Then why is my up and down speed way lower than advertised. No one is stressing my internet i'm the only on on it.

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1 minute ago, spartaman64 said:

how far away are you from the router. and can you do a speed test on a laptop or something next to the router if you are further than a room away or if something is in the way

I did a speed test from right beside the router and from ethernet. Results didn't change but the ethernet was +4 mbps faster on down

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7 minutes ago, Aytex said:

Try ethernet

Did that down got +4 mbps to increase it to 15mbps.

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4 minutes ago, Bobby_Joe_90 said:

I did a speed test from right beside the router and from ethernet. Results didn't change but the ethernet was +4 mbps faster on down

then you might need a new modem or your ISP might be trolling you

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1 minute ago, spartaman64 said:
1 minute ago, spartaman64 said:

then you might need a new modem

Time to get on the phone with Shaw for 3 hours...

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3 minutes ago, Bobby_Joe_90 said:

Time to get on the phone with Shaw for 3 hours...

Its 80% of the time you not getting your speeds, contact your ISP before you buy/try anything else

FPS <3

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