Samsung Fail - Design flaw in Galaxy Note 5 S Pen insertion

[imthewalrus]

It's not like the phone will be damaged forever. All it does is make a sound when you insert it. The guy making the video sounds like he is just trying to hype it up.

[TroubleKlef]

How did this pass QA? I thought these phones are tested rigorously to find ANY potential flaw even one as minor as this. Yes, I agree that it's the user fault for putting it in backwards but at the same time this shouldn't have been a problem in the first place. 

[Clyne]

There's part of the flaw. You don't need to force the pen to go in backwards, it just slides in. The reason this flaw is known is because someone put the pen in backwards, either on purpose or by accident.

When or where would you see a case like this? You have to physically put it on backyards. But oh no its people go aboard the hate train since people think it already had flaws from start. This s pen thing is just a minor flaw that I doubt see anyone actually accidentally doing it. Even if they were to fix, they should at least add a bump on the end tip on the s pen like other notes.

[GoldSrc]

I'm sorry but this is not a design flaw.

You would think that after millions of years of evolution, common sense would be a must have for all humans, but nope, there's always a dumb one.

[Bensemus]

When or where would you see a case like this? You have to physically put it on backyards. But oh no its people go aboard the hate train since people think it already had flaws from start. This s pen thing is just a minor flaw that I doubt see anyone actually accidentally doing it. Even if they were to fix, they should at least add a bump on the end tip on the s pen like other notes.

People are always putting the wrong thing in the wrong hole or the wrong way. There are plenty of tech stories of people doing the most retarded of things. Go read http://linustechtips.com/main/topic/34813-experiences-with-non-techies/ and you should realize that putting a pen in backwards is quite easy to do.

[Clyne]

People are always putting the wrong thing in the wrong hole or the wrong way. There are plenty of tech stories of people doing the most retarded of things. Go read http://linustechtips.com/main/topic/34813-experiences-with-non-techies/ and you should realize that putting a pen in backwards is quite easy to do.

For the average consumer, it shouldn't be that easy to do things the wrong way. But putting the s pen backwards is just rare or something that you had to be stupid to do. 

[cesrai]

Samy plz fix.

[RexinOridle]

People have a terrible flaw., some are born stupid.

[PillowSmoke]

Oh stop it, this is a "review unit" the retail version might be different, and who cares about that sound.

[GoodBytes]

People have a terrible flaw., some are born stupid.

You should watch the video before talking

 

 

Oh stop it, this is a "review unit" the retail version might be different, and who cares about that sound.

Review units are the same one that will be in stores. And its not the sound, the pen locks in. You to break open to fix it.

[gluconolactone]

Look like a revision 2 of the phone can be made with much ease to correct the problem, by as Arokhantos mentioned, to make the tip of the pen a bit larger, so that it doesn't fit the wrong way, assuming Samsung is interesting in fixing it, and not profit from a small increase phone sales if it happens out side of the warranty.

Normally, a company product testing involves having people using the phone wrong. It could be that this issue was found already but that cost money in manufacturing new molds and re do testing production runs, so they where hopping it won't happen. But that is just an assumption. That, or they didn't do product testing because they didn't think it it would be an issue for a smartphone, which is understandable, and just left it to the usual stress testing, where they have machines pressing on button millions of times to see when it will break.

 

The user manual has a warning which specifically tells you inserting the S-Pen backwards could break things:

 

This probably means that the issue was indeed identified during testing. Now whether or not they make another revision of the phone that somehow blocks upside-down insertion is really anyone's guess.

[_ASSASSIN_]

I don't think this is a major design flaw. But it will happen to someone eventually, and who's gonna have to fix it? Though I think people getting a +$700 phone would at least be smart enough to not put the S Pen in backwards. You pull out the pen with the tip away from you anyways. But the S Pen should have been designed so that putting it in backwards is impossible. I mean, the Note 4 in the video made it virtually impossible. 

 

edit: here's another note 5 flaw regarding multitasking

 

tl;dr the note 5 has aggressive task killers, so past apps have to be reloaded more often. meanwhile the nexus 6 tested doesn't reload any app

there are a couple factors that lend this to occur

1. the fact that the samsung uses a 64-bit processor, which means the OS itself is going to consume more RAM. (source: Flar2 from xda and personal usage of my Nexus 9)

2. probably has to do with the swappiness and VFS cache ratios set by samsung. If people are really bugged by this (which I seriously doubt they will be) they can change it simply through the kernel with 2 edits to the code, or you could just root your phone and change the values yourself in an app like kernel aduiter. 

VFS cache pressure and swappiness help determine how processes are used in the RAM as well as what goes back to the SD card to save RAM. TL;DR simple fix if they get enough backlash.

[Bensemus]

For the average consumer, it shouldn't be that easy to do things the wrong way. But putting the s pen backwards is just rare or something that you had to be stupid to do. 

The average consumer is an idiot. Kids are a thing. The pen should not break when put in backwards or even be possible to put in backwards.

[Clyne]

The average consumer is an idiot. Kids are a thing. The pen should not break when put in backwards or even be possible to put in backwards.

The guess the only thing that you should worry is about not breaking the sensor/getting the pen stuck.

[Bensemus]

The guess the only thing that you should worry is about not breaking the sensor/getting the pen stuck.

I don't get your comment... All you've said is what happens when the pen is inserted the wrong way.

[Clyne]

I don't get your comment... All you've said is what happens when the pen is inserted the wrong way.

Well if you actually did insert the pen the wrong way, you might just broke it as the sensor might be broken and the pen is stuck. 

[Bensemus]

Well if you actually did insert the pen the wrong way, you might just broke it as the sensor might be broken and the pen is stuck. 

ya... That's what the flaw is. The pen shouldn't break the phone if inserted the wrong way or you shouldn't be able to insert it in backwards.

[Clyne]

ya... That's what the flaw is. The pen shouldn't break the phone if inserted the wrong way or you shouldn't be able to insert it in backwards.

Samsung could probably fix it by putting a bump to prevent it putting backwards, there's no way i can put the s pen backwards on my Note 3. 

[Arcmanov]

The Note 4 doesn't allow it either...the S-Pen detection (if it's on) throws a hissy-fit with vibrations (and sound) to warn you that you're trying to insert it the wrong way.

 

While I don't exactly count this as a 'design-flaw', I will accede to the point that Samsung should have 'keyed' it physically in such a way to prevent it going all the way in backwards. 

[xXChaoticSymphonyXx]

Bad Samsung ... bad, you guy's know you have to build phones even apple users can use properly. 

[Bensemus]

Samsung could probably fix it by putting a bump to prevent it putting backwards, there's no way i can put the s pen backwards on my Note 3. 

It is an extremely easy and basic thing. I've yet to see a stylus that could go in backwards. No idea why they didn't key this one.

[Clyne]

It is an extremely easy and basic thing. I've yet to see a stylus that could go in backwards. No idea why they didn't key this one.

Probably because they never though of anybody putting in the stylus in backwards.

When i get my Note 5, i wonder if it's the same as my Note 3. 

[jaggysnake57]

I'm reducing the time I spend on here and other tech forums because I'm afraid it will rub off on me. Not only are so many condescending, but a lot also seem detached from reality.

 

same here. LTT just seasm full of the same people always acting like total tools......the Ashley Madison thread is a fine example, people actually applauding other people, killing them selves. a new low point

[patrick3027]

Don't know if this has been posted yet: http://www.phonearena.com/news/Here-is-why-the-Galaxy-Note5-stylus-gets-stuck-teardown_id73034

[silberdrachi]

Don't know if this has been posted yet: http://www.phonearena.com/news/Here-is-why-the-Galaxy-Note5-stylus-gets-stuck-teardown_id73034

 

Wow so its not the detection of the removal in the software, its an actual physical braking of hardware. That's pretty fucked up.