Razer screwing up their own customers in support?
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Solved by Ralms,
Hi there,
to end all this movie lol, I reach out to you so anyone that reads this post in the future knows how it ended. Since I don't like to only talk bad of brands but just the truth.
At June 20 I started talking to the normal support and today, 25 days later, after claims by Razer of system malfunction between other stuff, Razer finally came forth with their word.
They claimed their warehouse of out of stock of Carcharias so they, as an exception, offered a promo code to use in their webstore which I accepted.
Today I finally received it.
Thank you guys for you all support in this extremely annoying situation.
Turns out Razer isnt that bad after all.
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