Please help guys very quick & urgent, my samsung note 10 5g plus displays a water drop icon and will not charge!

[JeanPMikhael]

i need help quickly because tommorow my duty 12:30 pm and everyday except sunday im off, i tried everything, cleaning ports, switching ports even wireless charger is not working and even original samsung charger not working, im sure i got hacked in my workplace they use very weak easy wifi password in my workplace 10 words no numbers, symbols etc only 10 words with even space, what i do guys this urgent issue i need to solve it, i need my mobile to talk my mom everyday!, i reset my mobile all my files will go now, i cant live without my mobile, yes there is humidity outside, my fan is turned on in my room, but in workplace no fan, no ac etc not even windows to get fresh, only boss gets fan, ac gets turned on once time only in summer, yes we getting close to summer in uae next month, but my laptop is fine its charging all normal no issues, but once i put my mobile to my laptop, its screen turned off but didnt turned off completely so only screen turned off i turned it on, because my laptop is intel core i5 vpro vpro are very resistent against hacker, my boss uses iphone everyday he charge it and opens wifi no issue, but mine got smoked, and my computer in workplace taskbar always closes and opens because its intel i3 9th genration no vpro no security, even with microsoft security avast and mcafee protection is useless on it, ill never open any less and non-secure wifi in my life anymore, but ill use 5g data instead next time once i get my salary  for best safety and protection against hackers 

[SansVarnic]

Breathe bud, and give us a better understanding of your issue? Your rambling on about a 100 things that has no relevance.

[JeanPMikhael]

6 minutes ago, SansVarnic said:

Breathe bud, and give us a better understanding of your issue? Your rambling on about a 100 things that has no relevance.

with all simplicity, im sure my phone got hacked because of weak wifi password in my workplace, thats why its showing wet charger error after battery got emptied, ill format it now 

[TetraSky]

Was your phone exposed to water?

The drop icon is because the phone detected moisture in the charging port. If you have compressed air, blow it in the port.

Then you have to wait. Because even if it's dry, it goes on a timer before it charging is enabled again.

Very unlikely that your phone was "hacked".

[Potatoes2241]

Hey, hate to be the guy that posts the links instead of answering directly, but this one seems to be exactly your case: https://www.samsung.com/latin_en/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-charge/

 

In any case, do power off our device and leave it to dry (even if it does not look like it's wet) for as long as you can, leave it in a well ventilated place and check later.

 

And I seriously doubt that its some kind of hack.

[JeanPMikhael]

7 minutes ago, SansVarnic said:

Breathe bud, and give us a better understanding of your issue? Your rambling on about a 100 things that has no relevance.

 ill never open any less and non-secure wifi in my life anymore, but ill use 5g data instead next time once i get my salary  for best safety and protection against hackers 

[TetraSky]

2 minutes ago, JeanPMikhael said:

 ill never open any less and non-secure wifi in my life anymore, but ill use 5g data instead next time once i get my salary  for best safety and protection against hackers 

Additional help on the subject:

https://www.makeuseof.com/moisture-detected-warning-samsung-fix/

[JeanPMikhael]

ok, i sleep now and check tommorow, if it works then its the humidity issue, if it didnt work ill format it or fix it in my off day sunday in any mobile shop or buy a new mobile after i get my salary in bad luck 13 april day, my luck is so bad everywhere number 13 in my life even under my bed 

[Potatoes2241]

2 minutes ago, JeanPMikhael said:

ok, i sleep now and check tommorow, if it works then its the humidity issue, if it didnt work ill fix it in my off day sunday in any mobile shop, my luck is so bad everywhere number 13 in my life even under my bed 

Make sure to turn it off before going to bed mate. It's not the moisture that kills devices but moisture+current that causes metal to corrode.

And read the links the guys here posted earlier, it may be a software bug.

[JeanPMikhael]

2 minutes ago, Potatoes2241 said:

Make sure to turn it off before going to bed mate. It's not the moisture that kills devices but moisture+current that causes metal to corrode.

And read the links the guys here posted earlier, it may be a software bug.

my brother no software issue nothing, most probably ill just buy a new phone next month  i read the articles and did them no use, samsung only want money, the shop owners benefits, we customers loss always, my samsung note 10 plus 5g + is 2019 december its pretty old it has black dot on its screen, i recieved only 3 months bill of it when i buyed it in october 2022 i throwed bill in december 2022 

[JeanPMikhael]

7 minutes ago, Potatoes2241 said:

Make sure to turn it off before going to bed mate. It's not the moisture that kills devices but moisture+current that causes metal to corrode.

And read the links the guys here posted earlier, it may be a software bug.

ahhh or the mobile shop will just simply replace my mobile usb port

[-rascal-]

I doubt it is hacked / junky public work WiFi related.

 

The water drop icon is when moisture is detected in / around the charge port -- this has been a Samsung feature since...waaay back (my brother's S6 had it).

Put your phone on the bathroom counter, take a shower, and try to charge it. It will have the same warning.

My Pixel 7 has something identical as well.

 

Clean out the port, let it dry out, and try again.

[JeanPMikhael]

2 minutes ago, -rascal- said:

I doubt it is hacked / junky public work WiFi related.

 

The water drop icon is when moisture is detected in / around the charge port -- this has been a Samsung feature since...waaay back (my brother's S6 had it).

Put your phone on the bathroom counter, take a shower, and try to charge it. It will have the same warning.

My Pixel 7 has something identical as well.

 

Clean out the port, let it dry out, and try again.

yes i will clean it tommorow with a toothpick in my work office tommorow if works im lucky if it didnt work many things i could do to it to solve this problem very quickly and urgently like i said in this topic 

[JeanPMikhael]

11 minutes ago, -rascal- said:

I doubt it is hacked / junky public work WiFi related.

 

The water drop icon is when moisture is detected in / around the charge port -- this has been a Samsung feature since...waaay back (my brother's S6 had it).

Put your phone on the bathroom counter, take a shower, and try to charge it. It will have the same warning.

My Pixel 7 has something identical as well.

 

Clean out the port, let it dry out, and try again.

& ill never use public and work wifi in my life anymore, only my home wifi and 5g data from now and going  and now hackers made my phone useless what did they have benefited? alot of money? all i got is 72 tik tok coins in my tik tok account worth 4 dirhams only (1 usd dollar) and 4 dirhams in my sim (1 dollar) or they simply give me alot of stress only by disabling my phone in this way only by their culprit? 

[Blue4130]

3 minutes ago, JeanPMikhael said:

& ill never use public and work wifi in my life anymore, only my home wifi and 5g data from now and going  and now hackers made my phone useless what they benefited? alot of money? all i got is 72 tik tok coins in my tik tok account worth 4 dirhams only (1 usd dollar) and 4 dirhams in my sim (1 dollar) or they simply give me alot of stress only by disabling my phone in this way?

You keep going on and on about being hacked. You have shown zero evidence that this is a hack. It is just moisture like everyone has said. Not hacked.

[JeanPMikhael]

12 minutes ago, Blue4130 said:

You keep going on and on about being hacked. You have shown zero evidence that this is a hack. It is just moisture like everyone has said. Not hacked.

yes correct, its moisture problem, i checked my thick wool sport pant that caused this problem, my pockets where wet, jesus christ :(, im in big trouble and my samsung mobile doesnt open its back cover easily like old samsung phones used to do in oldies

[JeanPMikhael]

10 minutes ago, Blue4130 said:

You keep going on and on about being hacked. You have shown zero evidence that this is a hack. It is just moisture like everyone has said. Not hacked.

everytime i wash my hands in the work i dry my hands in my pants often because they dont have tissues anymore god forgive them, i have to use my own pocket tissues instead!

[jaslion]

45 minutes ago, JeanPMikhael said:

 ill never open any less and non-secure wifi in my life anymore, but ill use 5g data instead next time once i get my salary  for best safety and protection against hackers 

The moisture protection sensor feature is like not something anyone would target as it gains them nothing. You didnt get hacked.

 

You're phone simply got wet/moist somehow and is in protection mode yo prevent damage.

 

Turn it off and let it dry.

 

Next time dont dry your hands on your pants. Use the inside of your shirt. Also dries waaaaay quicker.

[JeanPMikhael]

ahhh okay guys sorry for disturbing, i wiped my mobile with a dry cloth now its 0 percent charging, thank god nothing worse have happened to it

[jaslion]

5 minutes ago, JeanPMikhael said:

in big trouble and my samsung mobile doesnt open its back cover

Why would you open it? The charging port is wet and an open or closed phone wouldnt help dry that faster

[JeanPMikhael]

1 minute ago, jaslion said:

Why would you open it? The charging port is wet and an open or closed phone wouldnt help dry that faster

haa ahh yes :), because i was worried it could have reached to motherboard, but yh it will not, because new phone dont have battery pack cover, but full as it is, only from its screen u can pop it out with its motherboard! 

[JeanPMikhael]

5 minutes ago, jaslion said:

The moisture protection sensor feature is like not something anyone would target as it gains them nothing. You didnt get hacked.

 

You're phone simply got wet/moist somehow and is in protection mode yo prevent damage.

 

Turn it off and let it dry.

 

Next time dont dry your hands on your pants. Use the inside of your shirt. Also dries waaaaay quicker.

yhh i tought they hacked the phone with its sensor 

[jaslion]

1 minute ago, JeanPMikhael said:

haa ahh yes :), because i was worried it could have reached to motherboard, but yh it will not, because new phone dont have battery pack cover, but full as it is, only from its screen u can pop it out with its motherboard! 

Your phone is waterresistant so it will be fine

[JeanPMikhael]

6 minutes ago, jaslion said:

The moisture protection sensor feature is like not something anyone would target as it gains them nothing. You didnt get hacked.

 

You're phone simply got wet/moist somehow and is in protection mode yo prevent damage.

 

Turn it off and let it dry.

 

Next time dont dry your hands on your pants. Use the inside of your shirt. Also dries waaaaay quicker.

ah yes correct, i dry inside my shirt 

[JeanPMikhael]

1 minute ago, jaslion said:

Your phone is waterresistant so it will be fine

wow thats so cool