ASUS STRIX R9 390X OVERHEATING

[xmitakos]

Hi guys I have overheating issues with my GPU Asus strix 390X OC 

My system is this 

http://pcpartpicker.com/user/xaris/saved/#view=464H99

I have downloaded all new drivers, even fix patch for crimson and I get temperatures of 90C ++

Tried to use manual use for the fans, I ended up with terrible noise just to have temperatures of about 83C-85C.

 

Any ideas of what to do?

How can i fix this problem? Temperatures used to be 73-75C ....

Thank you all in advance for any tips

 

Best to all!!!

P.S Games I play are Witcher 3, MGS5 and WoW.

[TheRandomness]

The strix cooler doesn't cool the VRAM and VRMs iirc.

[Trey222]

The 390X is a hot card so start however this is a little too hot. You could try reapplying the thermal compound on the chip.

[don_svetlio]

Asus, what do you expect? Their coolers are terrible and don't even make proper contact.

[pagani123]

Just now, TheRandomness said:

The strix cooler doesn't cool the VRAM and VRMs iirc.

is that just for amd side of strix because my 780 does really well with the strix cooler. also to op you may need to turn down some of the settings on your games and set a custom fan curve so that when it hits 50 or 60 degrees the fans kick in 

[don_svetlio]

2 minutes ago, Trey222 said:

The 390X is a hot card so start however this is a little too hot. You could try reapplying the thermal compound on the chip.

It's the cooler. It was designed for the Fury and then slapped onto the 390(X) but since the Fury's die size is a lot bigger, 2 of the heatpipes don't end up making contact. Couple that with the abundance of TIM and you have a recipe for disaster.

[TheRandomness]

1 minute ago, Maybach123 said:

is that just for amd side of strix because my 780 does really well with the strix cooler. also to op you may need to turn down some of the settings on your games and set a custom fan curve so that when it hits 50 or 60 degrees the fans kick in 

Just for AMD.

[xmitakos]

Yes but why I didnt have this problem earlier? The GPU was bought on August 20125.

 

[Sky Daddy]

7 minutes ago, TheRandomness said:

The strix cooler doesn't cool the VRAM and VRMs iirc.

according to asus' site, their 390x does cool the VRM but not VRAM (vram cooling not necessary)

 

although, the previous 290 dcu2 i believe did not have vrm cooling

 

@xmitakos could be dust maybe

 

[don_svetlio]

1 minute ago, TheRandomness said:

Just for AMD.

Correction - it's for Maxwell and GCN 1.1 and above only. Kepler and GCN 1.0 coolers were stellar

[Enderman]

4 minutes ago, don_svetlio said:

Asus, what do you expect? Their coolers are terrible and don't even make proper contact.

How about flaming a little less and reading a little more

 

"temperatures used to be 73-75C"

[don_svetlio]

Just now, Enderman said:

How about flaming a little less and reading a little more

 

"temperatures used to be 73-75C"

Probably was under less stress.

[The_KIASER]

2 minutes ago, xmitakos said:

Hi guys I have overheating issues with my GPU Asus strix 390X OC 

My system is this 

http://pcpartpicker.com/user/xaris/saved/#view=464H99

I have downloaded all new drivers, even fix patch for crimson and I get temperatures of 90C ++

Tried to use manual use for the fans, I ended up with terrible noise just to have temperatures of about 83C-85C.

 

Any ideas of what to do?

How can i fix this problem? Temperatures used to be 73-75C ....

Thank you all in advance for any tips

 

Best to all!!!

P.S Games I play are Witcher 3, MGS5 and WoW.

Don't know if your still inside the warranty but if you are id just send it back and let them deal with it. IF NOT, they might of f-ed up on the thermal paste when installing the cooler and its not transferring the heat from the GPU chip to the cooler properly. If its out of warranty and your willing to, you could pull the cooler and look at/ replace the thermal paste. Guess you could of got a faulty cooler as well but that seems even more unlikely. In either case if you are out of warranty id still try calling Asus first and see if they will do something about it anyways. Had a Asus ROG laptop and the hard drive took a shit and it was out of warranty, they still took it back and replaced it for me. Other than those two things i cant think of why you cant get it to stay cooler, unless your running some crazy OC on the card. Good Luck...

[xmitakos]

Basically the problem started after i downoloaded the latest drivers and the fix AMD issued 16.1 if I recall....

 

[EdInk]

14 minutes ago, xmitakos said:

-snip-

Has anything been changed? case fans/fan config/settings?

[Enderman]

Just now, don_svetlio said:

Probably was under less stress.

uh, no, just because its an AMD card with a strix cooler does not mean that 90+C temperatures are normal

go look at any benchmark of this card

temperature NEVER reach 90C

 

your "asus sucks" hate is not helping fix the problem

[don_svetlio]

Just now, Enderman said:

uh, no, just because its an AMD card with a strix cooler does not mean that 90+C temperatures are normal

go look at any benchmark of this card

temperature NEVER reach 90C

 

your "asus sucks" hate is not helping fix the problem

Changing TIM is all he can do really. Else, RMA the card

[xmitakos]

Has anything been changed? case fans/fan config/settings?

 

Nope I didnt change anything....I will try to contact ASUS first 

[EdInk]

Just now, xmitakos said:

Has anything been changed? case fans/fan config/settings?

 

Nope I didnt change anything....I will try to contact ASUS first 

Good move, must make you aware though. My experience with Asus customer service was very poor. hope your's is better. They'll direct you to the GPU retailer first, so I think you should do that first

[Arwanell]

Asus and current AMD chips don't go well together...

[xmitakos]

Just now, EdInk said:

2 minutes ago, xmitakos said:

Has anything been changed? case fans/fan config/settings?

 

Nope I didnt change anything....I will try to contact ASUS first 

Good move, must make you aware though. My experience with Asus customer service was very poor. hope your's is better. They'll direct you to the GPU retailer first, so I think you should do that first

Retailer service in Greece sucks my friend...So I will try directly first ASUS. Thing is problem started after last crimson patch. A friend of mine suggested i return to a previous version of crimson drivers buit I am an amateur builder and not a pro on pcs and I am kind of scared to mess up with BIOS. This is a hobby for me...

[EdInk]

Crimson doesn't change the BIOS on the card...crimson's just a driver so reverting to a previous driver won't mess up anything

[pagani123]

10 minutes ago, don_svetlio said:

Correction - it's for Maxwell and GCN 1.1 and above only. Kepler and GCN 1.0 coolers were stellar

so pretty much just dcu3 coolers have the issues? also what is gcn?

[Low_Battery]

7 minutes ago, xmitakos said:

Has anything been changed? case fans/fan config/settings?

 

Nope I didnt change anything....I will try to contact ASUS first 

Did you try rolling back to the previous driver? I would do that first to determine if it is a hardware or software issue.

 

If hardware, and unable to RMA, could always try to watercool...

 

[don_svetlio]

1 minute ago, Maybach123 said:

so pretty much just dcu3 coolers have the issues? also what is gcn?

Not really. GCN is AMD's current architecture. It has 3 iterations - 1.0, 1.1 and 1.2. The original Asus designs were rock solid (7000 series) and the whole of Kepler (600/700 series) BUT the 900 series coolers are quite poor and the R9 200/300 series as well.