Using an Asus X99 Motherboard will maybe lose the Warranty of your CPU

[Deletive]

Well damnit. I'm going to get an Asrock board if thats the case.

[patrickjp93]

Well damnit. I'm going to get an Asrock board if thats the case.

Which gets you an Ultra M.2 Slot which will be more future-proof than the standard slots.

[PhantomChevron]

If this is real, it is just a troll, MSI/AsRock/Gigabyte for the win man

[Lays]

That's not really an issue. How many times have you heard of someone RMAing their intel CPU?

I have been here many months and never heard of it happening.

 

 

I have seen it quite a bit on overclock.net, people murdering their CPU's from OC'ing without intel protection plan and still being able to RMA it saying it won't post ETC.

( i think part of the reason you haven't seen much here is because 80% of the user base on this forum is probably <14 and follows OC guides, rather than pushing their hardware to the limits.)  (not many people do that here from what I've seen)

[Enderman]

I have seen it quite a bit on overclock.net, people murdering their CPU's from OC'ing without intel protection plan and still being able to RMA it saying it won't post ETC.

( i think part of the reason you haven't seen much here is because 80% of the user base on this forum is probably <14 and follows OC guides, rather than pushing their hardware to the limits.)  (not many people do that here from what I've seen)

But the intel warranty does not cover OCing...

[Lays]

But the intel warranty does not cover OCing...

 

 

It has many a time.

[mvitkun]

its no longer a by far situation, last year gigabyte sold merely 100,000 less boards then asus, sounds like a large number but in the grand scheme gigabyte has exploded in terms of sales. asus has remained so large because they have an excellent pr and marketing department. people know the asus name before you know the gigabyte name or the msi name. A large majority of people are likely to buy asus because of how much other people have them, now the tides are changing, gigabyte and msi even asrock are boasting about how robust their screening systems are in the last two years and the results show.  The asus rma department in the uk is very bad as well.

Asus' RMA department is bad in general, I had a similar experience when trying to RMA a laptop for my sister which had a bad solder on the power input.

They kept trying to say that they couldn't do anything about it, then afterwards tried to convince me to send it to their repair department based in Asia.

Took hours to convince them to accept the rma to a repair department based in the U.S since she needed the laptop back soon.

[AxelRantila]

I'm not saying that the Haswell architecture is bad, I'm saying the Haswell line of CPUs had more potential. A great example is the 4670k and the 4770k, why was devil's canyon even necessary? Because Intel cheaped out the first time and they knew they could hit us up a second time with empty promises of better overclocking. I honestly would not be surprised if Haswell still has more potential that is being artificially held back.

When someone from Intel was doing a Q&A session with Linus, didn't he say that the intention for Devil's Canyon was more consistent overclocks, not necessarily better ones per se.

[Me1z]

When someone from Intel was doing a Q&A session with Linus, didn't he say that the intention for Devil's Canyon was more consistent overclocks, not necessarily better ones per se.

 

Just before release, Devil's canyon was promised overclocks of 5 Ghz on air. Seeing as the average 4770K taps out at around 4.3 Ghz, I'd say they were promising better overclocks. And of course now we know they were full of it because most 4790Ks are lucky to reach the same overclocks as their 4770K brothers and usually require more voltage to do so. Is it possible that they had a Q&A session after release where they tried to emphasize consistency instead of their early boasts of crazy overclocks? Sure, but the damage was already done and they were just trying to put out fires at that point.

[Techhog]

But the intel warranty does not cover OCing...

You can upgrade your warranty to cover it for $25-35, and that's retroactive.

[Techhog]

And not everyone has to, that's the great part about this. If you're the type of person who would willingly give up your warranty in pursuit of extra performance, then congrats Asus now offers you just that. If you'd rather keep the warranty on your CPU and lose the potential performance increase then don't buy a motherboard that has the extra pins. There's no reason to bash Asus for providing a beneficial feature that you happen to not be interested in. You don't burn down a museum for displaying a painting you don't like, you walk away and let everyone else enjoy the museum because there will be people who like that painting. Just because you don't like something doesn't mean no one should have the option.

This would be a decent argument if this didn't affect their workstation boards too. That part, however, trows this out of the window.

[cubercaleb]

Does this affect the X99-WS? Because i was planning on picking that up for the dual intel nics.

[Me1z]

This would be a decent argument if this didn't affect their workstation boards too. That part, however, trows this out of the window.

 

Asus has already stated that they would cover the cost of the CPU if something does go wrong, so pretty much every debate in this topic is moot anyway. I just wanted to smack around the people bashing Asus for absolutely no reason. Asus gave us the potential for more performance that had never been thought of and some people had the nerve to complain that they did not have Intel's blessing.

[airdeano]

i haven't seen any Intel direct response on this.

 

dunna know, one article, five google hits two from same person (signed up

yesterday) and in the Paul's Hardware Channel, J J alludes to something a

design implementation that ASUS does, that others do not to be followed

up at a later date.

 

at 7:00 to 7:40

[Mystorius_]

Does this affect the X99-WS? Because i was planning on picking that up for the dual intel nics.

Maybe, the Videos about it are not mentioning if it has more than 2011pins (and its not out on their official website)

[Mystorius_]

And not everyone has to, that's the great part about this. If you're the type of person who would willingly give up your warranty in pursuit of extra performance, then congrats Asus now offers you just that. If you'd rather keep the warranty on your CPU and lose the potential performance increase then don't buy a motherboard that has the extra pins. There's no reason to bash Asus for providing a beneficial feature that you happen to not be interested in. You don't burn down a museum for displaying a painting you don't like, you walk away and let everyone else enjoy the museum because there will be people who like that painting. Just because you don't like something doesn't mean no one should have the option.

I did not intended to "bash" Asus but if this is true and you can't find it anywhere on their Homepage that's not right. They at least have to say "If you use this Motherboards you will lose the Warranty of your CPU" or something like that especially for a company like Asus.. Furthermore if you are really into overclocking you normally don't buy WS or Deluxe boards, do you?

[Eric Zauche]

How will they prove you used said boards?

 

 

I guess they're able to tell from the damage caused?

 

 

What damage...

No damage is caused...

They can tell if you used it from the contact surface on the CPU. If you use a "normal" socket at thes contact points doesnt have contact to anything. But if you use the modefied Socket the Pins in that socket "scratsch" thes Contact sufraces. Theres a picture in the artikle wich show this. So they can easily tell if you used the modefied socket or not.

But ASUS said that if the waryenty is voidet they will garanty you to replace it till thes have talked with intel.

[Mystorius_]

Official Statement from Asus:

"1. Has the OC-Socket been co-developed with or validated by Intel?

No, this is ASUS feature, just like our power design or the rest of ASUS features. We are dedicated to provide the best to our users as always. This feature went through very comprehensive testing and validate in ASUS lab and we have no doubt because we know and guarantee it’s fully compatible with all Intel LGA2011-3 CPUs

2. Will ASUS cover the warranty if there is a compatibility issue with CPU or if the design damages the CPU?

Our warranty policy principle will be the same, if any issue happen DURING NORMAL AND PROPER USE, we will take care of it. However, we are fully confident about the compatibility and this feature won’t damage the CPU during normal and proper use.

Asus"

[Huginn]

Official Statement from Asus:

"1. Has the OC-Socket been co-developed with or validated by Intel?

No, this is ASUS feature, just like our power design or the rest of ASUS features. We are dedicated to provide the best to our users as always. This feature went through very comprehensive testing and validate in ASUS lab and we have no doubt because we know and guarantee it’s fully compatible with all Intel LGA2011-3 CPUs

2. Will ASUS cover the warranty if there is a compatibility issue with CPU or if the design damages the CPU?

Our warranty policy principle will be the same, if any issue happen DURING NORMAL AND PROPER USE, we will take care of it. However, we are fully confident about the compatibility and this feature won’t damage the CPU during normal and proper use.

Asus"

 

Still sounds a bit dodgy to me. It'd wait until there are some reviews, or some testing has been done.

[Priller]

i haven't seen any Intel direct response on this.

 

dunna know, one article, five google hits two from same person (signed up

yesterday) and in the Paul's Hardware Channel, J J alludes to something a

design implementation that ASUS does, that others do not to be followed

up at a later date.

 

at 7:00 to 7:40

 

https://www.youtube.com/watch?v=oBa8UokMhLA&list=UU_SN80_V2GymyCWM2oTYTeg

 

Go to 28:40. 

 

This was posted 2 days ago by TTL.

[cubercaleb]

I did not intended to "bash" Asus but if this is true and you can't find it anywhere on their Homepage that's not right. They at least have to say "If you use this Motherboards you will lose the Warranty of your CPU" or something like that especially for a company like Asus.. Furthermore if you are really into overclocking you normally don't buy WS or Deluxe boards, do you?

 

No, the WS boards are for semi-pro's and pro's who need a workstation grade board that they can throw a million things on and no worry about failing. The Deluxe is the feature savvy board. This socket belongs on the ROG crap, not the rest of the x99 boards

[Scia]

While I appreciate the fact that ASUS had the balls to do this, yet as I will most likely be investing around 2000$ in RAM / MOBO / 5960x  / New CPU Block, as I will be doing a shit load of video editing and stuff for the next few years atleast, I think I might go with Gigabyte.

 

I was going for an ASUS RoG [i know it's for the 13yrs old] or a WS-E over a Gigabyte solely for the Socket. But the problem is if this actually voids the warranty and may have long term effects on the CPU, I will go with Gigabyte [most likely afterall].

 

There is no Intel OC protection where I live [CH], and 1000CHF / 1150$ for a CPU will bankrupt me quite a bit, considering I'm a student. I plan on using this upgrade for at least 3-4yrs if not 5+. Damaging a 1000CHF CPU will make me have no PC for a few months, which I cannot afford.

 

The only thing that somewhat bothers me is that I can't seem to find a Gigabyte Workstation board, as the SOC-Force and so on seem to have about 1/2 of the USB / Sata-Ports of the ASUS boards. [i have about 8 USB ports + 6USB-HUb stuffed on my Z77 soooo....] ^^

[Raudi_]

"The OC Socket does not void the warranty, the warranty remains the same. This was reported out of context of what Intel said. Intel stated they do not *validate* the socket, but this is true of all motherboard customizations. If, for example, a motherboard with bad VRM design with standard socket was on the market this would also not be validated, yet, you would damage your CPU. That's why buying a product from a company with proven track record in quality and validation - like ASUS - is so important! Every MB enhancement on our X99 MBs has gone through rigorous validation so you can buy in confidence." -Asus ROG Facebook Page

[ofr057]

Yet another reason why i never recommend asus motherboards, time and time again they prove to do stupid things, maybe they should even try to improve their failure rate or customer service, those are things which let down asus.

 

I think its more the fact that you should never buy a platform at release, like that one acouple of years back with ram problems?

I have had warranty claims with asus, yes it was slow but what you expect with such a huge company. but the communications and result was great.

 

always teething issues with releases, give it a month or so and it will see if this socket is worth it or not

[Kukielka]

I just ordered the x99S XPower AC, If I knew that my decission would have been a hell lot easier

Thanks for the news fellow :3