My Gigabyte M27Q came with this surprise. Please help.

[ThatNewb]

I was doing the dead pixel test and found this in the top left corner. Not sure if its dead pixels or something else. Tried wiping the screen but didn't help.

[tkitch]

try tapping the top corner from above and the side.  It may be something inside the panel.

 

See if the thingy wiggles at all

 

if you run your fingernail over it, does it catch anything?

[Mo5]

that doesn't look like dead pixels to me... looks more like something covering the pixels. like a bug or sth.

[ThatNewb]

8 minutes ago, tkitch said:

try tapping the top corner from above and the side.  It may be something inside the panel.

 

See if the thingy wiggles at all

 

if you run your fingernail over it, does it catch anything?

Tried running my fingernail but nothing happened. Tapping is also not doing anything. It's not wiggling at all.

[Tan3l6]

L0oks like a black marker line

But using a solvent might damage the screen film

[tkitch]

are there vents on the back nearish to that edge?  you could try blowing in some canned air to see if it moves?

 

But you're probably going to have to RMA it.

[ThatNewb]

Just now, Tan3l6 said:

L0oks like a black marker line

Was thinking the same. Dunno if I should try removing it with sanitizer/thinner.

[Brooksie359]

I would return it tbh regardless of what it is.

[ThatNewb]

Just now, Brooksie359 said:

I would return it tbh regardless of what it is.

Was thinking of doing the same

[tkitch]

Just now, ThatNewb said:

Was thinking the same. Dunno if I should try removing it with sanitizer/thinner.

 

Go to Staples / other electronics store and find some Monitor Wipes.  (Similar to Clorox wipes, but made to work on LCDs)

[ThatNewb]

1 minute ago, tkitch said:

 

Go to Staples / other electronics store and find some Monitor Wipes.  (Similar to Clorox wipes, but made to work on LCDs)

Will try this

[SolarNova]

Something that small can only be dirt imo.

 

Unfortunately it likely being under the screen surface means its extremely difficult to shift, and impossible if it has at all any friction holding it in place.

You can try vibrating the screen surface , use anything that vibrates, a electric toothbrush, a gamepad ..the usual thing... just pad the device so it cant scratch the screen surface. if ur lucky u can shift the dirt to the edge of the screen.

 

If ur screen is within warranty u can get it replaced as this will be considered a manufacturing defect.