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PSA-THAT-EVERYONE-ALREADY-KNOWS: Don't buy razer laptops

DucksEatTurtles
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Black Friday 2019 I was preparing for college and I excitedly purchased a Razer Blade 2019 Adv 15" for $2,554.59 post tax. This was my first experience with a full fledged gaming laptop but I knew about the heat issues that come with a small form factor laptop. Because I was going to college and I NEEDED this laptop to last for a couple of years, I undervolted my CPU and GPU to make it last as long as possible. Here is a list of my troubles.

  • Screen flickering issues: sent into Razer for RMA and had a screen replaced

  • After receiving my device, a week later, same issue began. I "fixed" this by limiting the frame rate of my screen.

  • A few months later, my trackpad began to act up. Clicking was no longer tactile and satisfying, felt like a $500 dollar laptop, not a $2500 one.

  • A few weeks later, my a key began to act up, the feeling was extremely soft and would require barely any force to be depressed.

  • A few weeks later, my laptop battery swells up to a point where the razer support people told me to immediately stop using the device for fear of bodily harm and an explosion. Sent into Razer for RMA and the device came back with paint chipped off the edge of the screen.

  • Now, I purchased an XMP capable DDR4 3200MHz set of 2x16GB ram but the computer will freeze and crash after two hours and no XMP profile shows up in the bios. Yes my bios is updated to the latest version.

This is by no means me getting annoyed at those lovely men and women on the reddit or at the razer call center. They have been 100% professional and helpful all the way through. I am however extremely disappointed at the workmanship of a $2500+ laptop. Quite frankly, I'm so frustrated I'm almost have the audacity to ask for a one year in. Maybe this is a one off thing but damn...

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expensive ≠ good necessarily 

 

 

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-Scott Manley, 2021

 

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Nope not a one off. Razer has some of the worst QC control and support in the industry. Never buy a razer product no matter how good it may look. Their peripherals are better but still have terrible build quality and durability. 

▓ƆԀ▓ S▓₱▓Ɇ▓c▓s▓: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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41 minutes ago, DriftMan said:

Yeah... We already know that.

yeah yeah yeah :( linus keeps pushing razer products tho...

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1 hour ago, BuckGup said:

Nope not a one off. Razer has some of the worst QC control and support in the industry. Never buy a razer product no matter how good it may look. Their peripherals are better but still have terrible build quality and durability. 

oh god, if logitech would make laptop it would be better than hp, dell and all other brand. Logitech products are so good and durable. 

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Just an fyi, and this is no meant as anything against you.

 

but

 

PSA's are meant to pass on information that isn't already known.

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I've never purchased any Razer product, and honestly, I have no intention of doing so ever.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

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My friend in HS had a Razer mouse & keyboard. Long story short, after surpassing their warranty period, the mouse started acting up and the keyboard started to stick/act funny for him.

 

I bought a MSI GS66 Stealth after my 2 YO HP "luxury" Spectre X360 started giving problems with overheating, battery getting really hot while charging, and replacing the screen two times. After the 3rd time of not fixing it right, they refunded me store credit of the HP laptop and used it on the MSI. The MSI laptop while having a crap battery cause you know, gaming laptops, is one of the best laptops I have ever used to this day. 

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6 minutes ago, Godlygamer23 said:

I've never purchased any Razer product, and honestly, I have no intention of doing so ever.

Didn't they have that none RGB LED credit card? Personally I'm super tempted if the release a RGB version. 

 

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Just now, Mark Kaine said:

Didn't they have that none RGB LED credit card? Personally I'm super tempted if the release a RGB version. 

 

RGB = faster = get broke faster = what's not to like! 

Honestly, my cards look like garbage after a while. I'm surprised my debit card chip still works. It looks like trash.

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42 minutes ago, Padblaze said:

oh god, if logitech would make laptop it would be better than hp, dell and all other brand. Logitech products are so good and durable. 

To be fair, peripherals are products that are a lot less complex than a complete system so it's not a fair estimation on how a Logitech system would stack up. Many OEM keyboards and mice from the likes of Dell, HP, Acer, etc. are actually very durable for how cheaply made they are. 

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16 minutes ago, SansVarnic said:

Just an fyi, and this is no meant as anything against you.

 

but

 

PSA's are meant to pass on information that isn't already known.

Sorry, Updated the title!

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50 minutes ago, Padblaze said:

Logitech products are so good and durable. 

They have managed to last this long with my beating.  *repeatedly slamming mouse into desk*

1 minute ago, DucksEatTurtles said:

Sorry, Updated the title!

I had thought @SansVarnic actually did!! Lmao

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20 hours ago, CommanderAlex said:

I had thought @SansVarnic actually did!! Lmao

Lololol I wouldn’t even have been mad if he changed it to that

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On 1/9/2021 at 2:04 PM, Padblaze said:

oh god, if logitech would make laptop it would be better than hp, dell and all other brand. Logitech products are so good and durable. 

I think I've only had one Logitech product fail on me and those were $10 speakers. They randomly died on me yesterday but I'm not really complaining because they were only $10 and lasted me about four years. Those were replacing the same $10 speakers I bought a few years before that. It only died because my cat chewed through one of the cables, which I can't blame Logitech for.

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On 1/10/2021 at 6:04 AM, Padblaze said:

Logitech products are so good and durable. 

Not always. Some of their new wireless mice has had issues with defective switches which double click.

 

And one of my mates had a problem with his G815 where the USB passthrough failed, and it took a good long while to get it replaced.

 

Generally, they are good, but this is also just one of those things where you have to look at the actual product itself, not just the brand.

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1 hour ago, D13H4RD said:

Not always. Some of their new wireless mice has had issues with defective switches which double click.

 

And one of my mates had a problem with his G815 where the USB passthrough failed, and it took a good long while to get it replaced.

 

Generally, they are good, but this is also just one of those things where you have to look at the actual product itself, not just the brand.

Yeah, I guess one of the most issue Logitech have is double click. I have a G Pro Wireless and never experienced any problems with it but I know it's not the case for others.

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