Yet another no-POST RTX 3070 issue. (1 long beep, 3 short beeps)

[thomasteja]

Hello,

 

After battling the scalping bots for a few weeks, I finally managed to get a hold on a brand new Gigabyte RTX 3070 Gaming OC GPU. I updated every component for this new rig:

 

- PSU : Antec Ne700G Zen

- Motherboard : Asus Prime B550m-A

- CPU : Ryzen 5 5600x

- RAM : Corsair 16 Gb DDR4 3600 MHz

 

However, when I plug in the 3070 into its brand new PCIE x16 slot and I attach the PSU PCI-E connectors (one 8 pin for the GPU and a 6 pin for the fans) there is no POST on my PC and I obtain a, in all honesty, quite frustrating sonata composed of a long beep followed by 3 short beeps. I managed to get into the BIOS with and old GPU of mine (an RX 480) and tried every tip I found in the vast sea of information we call the Internet : updating my BIOS, Clearing CMOS, turning off CSM, turning on 4g decoding, forcing the PCIE lane to work in Gen4 mode and so on. After spending 5h troubleshooting everything (I even did a clean windows install, and changed my SSD to GPT) and losing my sanity in the process : nothing, nada, rien, res.

 

Soooo, before I send back my GPU in hopes of getting a new one before summer of 2021, has anybody got similar issues or have any well informed clue about what the purgatorium is going on?

 

Thanks in advance.

 

Yours truly (and forever and ever),

 

Thomas

[Bombastinator]

What PSU do you have?  Amphere is sort of renound for needing a lot of power.

 

Nvm.  Found it.  It is possible power may still be low.  I’ve read that the recommended PSU numbers do not necessarily cover transient power spikes. 
 

that beeping you describe sounds like a beep code.  I’m not sure what it means in your case and I can’t tell if you tracked it down or not. 

Edited November 24, 2020 by Bombastinator

[The_Geek]

Do you have any PCIe NVMe Drives installed?

Check if you have, there is sometimes a PCIe lane share issue.

It should be mentioned in the MB manual.

[thomasteja]

5 minutes ago, Bombastinator said:

What PSU do you have?  Amphere is sort of renound for needing a lot of power.

An Antec Ne700G Zen 700 W. If I recall correctly the 3070 has a TDP of around 250-300 W. Paired with the 65W TDP CPU, I was hoping it would be enough

[thomasteja]

1 minute ago, The_Geek said:

Do you have any PCIe NVMe Drives installed?

Check if you have, there is sometimes a PCIe lane share issue.

It should be mentioned in the MB manual.

oh... I actually do, it's my main drive. However, it POSTs with another GPU inserted in the same lane. Good advice though, I'll check it out. Thanks

[Bombastinator]

3 minutes ago, thomasteja said:

An Antec Ne700G Zen 700 W. If I recall correctly the 3070 has a TDP of around 250-300 W. Paired with the 65W TDP CPU, I was hoping it would be enough

Sorry.  Fell victim to my post before rereading issue.  I updated the post.  

[-rascal-]

57 minutes ago, thomasteja said:

Hello,

 

After battling the scalping bots for a few weeks, I finally managed to get a hold on a brand new Gigabyte RTX 3070 Gaming OC GPU. I updated every component for this new rig:

 

- PSU : Antec Ne700G Zen

- Motherboard : Asus Prime B550m-A

- CPU : Ryzen 5 5600x

- RAM : Corsair 16 Gb DDR4 3600 MHz

 

However, when I plug in the 3070 into its brand new PCIE x16 slot and I attach the PSU PCI-E connectors (one 8 pin for the GPU and a 6 pin for the fans) there is no POST on my PC and I obtain a, in all honesty, quite frustrating sonata composed of a long beep followed by 3 short beeps. I managed to get into the BIOS with and old GPU of mine (an RX 480) and tried every tip I found in the vast sea of information we call the Internet : updating my BIOS, Clearing CMOS, turning off CSM, turning on 4g decoding, forcing the PCIE lane to work in Gen4 mode and so on. After spending 5h troubleshooting everything (I even did a clean windows install, and changed my SSD to GPT) and losing my sanity in the process : nothing, nada, rien, res.

 

Soooo, before I send back my GPU in hopes of getting a new one before summer of 2021, has anybody got similar issues or have any well informed clue about what the purgatorium is going on?

 

Thanks in advance.

 

Yours truly (and forever and ever),

 

Thomas

 

What do you mean 1x PCI-E 8-pin for the GPU, and 1x PCI-E 6-pin for the fans?

Both 8-pin and 6-pin are for powering the entire GPU / Card...

Fan is powered and controlled by a controller on the board itself.

 

For ASUS motherboards

1-long and 3-short beeps = No VGA Detected error.

 

Ryzen 5600x CPU nor B550 motherboard has iGPU.

If no graphics card is detected in the slot, the VGA error will sound.

 

Re-seat the graphics card, and double check your PCI-E 8-pin and 6-pin connections.

 

[thomasteja]

27 minutes ago, Bombastinator said:

What PSU do you have?  Amphere is sort of renound for needing a lot of power.

 

Nvm.  Found it.  It is possible power may still be low.  I’ve read that the recommended PSU numbers do not necessarily cover transient power spikes. 
 

that beeping you describe sounds like a beep code.  I’m not sure what it means in your case and I can’t tell if you tracked it down or not. 

If I'm not wrong it means there is an issue with graphics card. However, it is still very vague. I read it can mean that there is a bad connection, unrecognised GPU or also, a problem with the PSU. However it would actually be a shame since it's a pretty good 700W PSU, with all the 80+ Gold bells. 

 

Thank you for your answer

[-rascal-]

4 minutes ago, thomasteja said:

If I'm not wrong it means there is an issue with graphics card. However, it is still very vague. I read it can mean that there is a bad connection, unrecognised GPU or also, a problem with the PSU. However it would actually be a shame since it's a pretty good 700W PSU, with all the 80+ Gold bells. 

 

Thank you for your answer

 

Also, make sure your BIOS is up-to-date.

BIOS version 1212 is needed to properly support Ryzen 5000-series with that motherboard.

 

B550 motherboards do not necessarily support Ryzen 5000-series out of the box, especially if it was older stock board.

If the board was shipped to retailers before BIOS 1212 (Nov-05-2020) was released, it won't have the supporting BIOS flashed onto the board.

 

 

[thomasteja]

Just now, -rascal- said:

 

What do you mean 1x PCI-E 8-pin for the GPU, and 1x PCI-E 6-pin for the fans?

Both 8-pin and 6-pin are for powering the entire GPU / Card...

Fan is powered and controlled by a controller on the board itself.

 

For ASUS motherboards

1-long and 3-short beeps = No VGA Detected error.

 

Ryzen 5600x CPU nor B550 motherboard has iGPU.

If no graphics card is detected in the slot, the VGA error will sound.

 

Re-seat the graphics card, and double check your PCI-E 8-pin and 6-pin connections.

 

There are some symbols on the card where the PCI-E connectors are connected, X for the 6-pin connection and G for the 8-pin connection. I just assumed that it meant fans and GPU . 

 

I already reseated the GPU and checked the connections multiple times. Are there any obscure errors that people make when connecting such things ?

[thomasteja]

Just now, -rascal- said:

 

Also, make sure your BIOS is up-to-date.

BIOS version 1212 is needed to properly support Ryzen 5000-series with that motherboard.

 

B550 motherboards do not necessarily support Ryzen 5000-series out of the box, especially if it was older stock board.

If the board was shipped to retailers before BIOS 1212 (Nov-05-2020) was released, it won't have the supporting BIOS flashed onto the board.

I updated the Bios with 1212 4/11/20 update already. I'll check the connections again and if the M2 SSD could cause any issued with 16x PCIe lane, as mentioned above by another person. Thank you for your help.

[-rascal-]

11 minutes ago, thomasteja said:

I updated the Bios with 1212 4/11/20 update already. I'll check the connections again and if the M2 SSD could cause any issued with 16x PCIe lane, as mentioned above by another person. Thank you for your help.

 

Okay, cool.

 

Another thing would be to check if the RTX 3070 is going into the actual PCI-E X16 slot properly / fully.

This has happened to nVidia / AMD GPUs BEFORE but VERY rare.

 

The backplate / cooler / rear I/O shield might be too big or wide, and the GPU might not be sitting in the PCI-E X16 slot properly.

As in, it *might* have some fitment issues with the motherboard / case you are using.

 

Upload a picture if you can

 

Well... Ryzen 5600x provides 16 + 4 PCI-E lanes.

16 allocated for GPU, and 4 for a M.2 SSD.

Unless something is physically faulty with the CPU (or motherboard), it shouldn't be an issue.

[thomasteja]

28 minutes ago, -rascal- said:

 

Okay, cool.

 

Another thing would be to check if the RTX 3070 is going into the actual PCI-E X16 slot properly / fully.

This has happened to nVidia / AMD GPUs BEFORE but VERY rare.

 

The backplate / cooler / rear I/O shield might be too big or wide, and the GPU might not be sitting in the PCI-E X16 slot properly.

As in, it *might* have some fitment issues with the motherboard / case you are using.

 

Oh! Ah yes...it was the motherboard cover / shielding being too thick, and making it so the card doesn't properly mount into the top PCI-E slot.

 

Checked it. I tried to push it as tightly as possible. No difference...

[thomasteja]

1 hour ago, The_Geek said:

Do you have any PCIe NVMe Drives installed?

Check if you have, there is sometimes a PCIe lane share issue.

It should be mentioned in the MB manual.

Tried swapping the NVMe between the two available slots (a PCIe3 and a PCIe4). Unfortunately, it didn't change the outcome...

[-rascal-]

11 minutes ago, thomasteja said:

Checked it. I tried to push it as tightly as possible. No difference...

 

Are you able to try the RTX 3070 in another system / PC?

Just to rule out the graphics card is not faulty from the factory (it happens).

 

10 minutes ago, thomasteja said:

Tried swapping the NVMe between the two available slots (a PCIe3 and a PCIe4). Unfortunately, it didn't change the outcome...

 

Are you using using the top slot, or the second / bottom M.2 slot?

Top slot is using the extra 4 lanes from the CPU.

The other slots are using the PCI-E 4.0 / 3.0 provided by the B550 chipset itself.

(If you are still trying to rule out that as a possibility)

[thomasteja]

3 minutes ago, -rascal- said:

 

Are you able to try the RTX 3070 in another system / PC?

Just to rule out the graphics card is not faulty from the factory (it happens).

 

 

Are you using using the top slot, or the second / bottom M.2 slot?

Top slot is using the extra 4 lanes from the CPU.

The other slots are using the PCI-E 4.0 / 3.0 provided by the B550 chipset itself.

(If you are still trying to rule out that as a possibility)

Unfortunately I don't have any other PC at home... I have an old Mobo, but no CPU to try complete de system... In summary I don't have any other way to test if the 3070 is faulty. The only thing that I can tell is that at least the PC boots up with another GPU, but it could still be related with PSU issues, even though I think mine is capable of running a RTX 3070/ R5 5600x combo...

 

I tried both slots, no difference... 

 

[-rascal-]

2 minutes ago, thomasteja said:

Unfortunately I don't have any other PC at home... I have an old Mobo, but no CPU to try complete de system... In summary I don't have any other way to test if the 3070 is faulty. The only thing that I can tell is that at least the PC boots up with another GPU, but it could still be related with PSU issues, even though I think mine is capable of running a RTX 3070/ R5 5600x combo...

 

I tried both slots, no difference... 

 

 

That Antec PSU should be more then plenty.

Plus, the Eco Gold Zen is a Tier B unit, too.

 

If it works with another GPU in the slot, then evidence points towards a faulty RTX 3070 still...unless you can test the GPU in a friend's computer or something.

[thomasteja]

3 minutes ago, -rascal- said:

 

That Antec PSU should be more then plenty.

Plus, the Eco Gold Zen is a Tier B unit, too.

 

If it works with another GPU in the slot, then evidence points towards a faulty RTX 3070 still...unless you can test the GPU in a friend's computer or something.

I know... and if that's the case it'll probably be weeks, if not months until I can find another reasonable priced 3070. In my country, France, there are 0 stock available across major distributors. I'll tamper around a bit more with the Bios tomorrow, if I don't manage to fix my issues I'll have to get my money back... Thank you for your answer anyway

[thomasteja]

UPDATE 

 

I finally manage to figure out what was wrong... *drum roll* a faulty HDMI cable... I replaced the HDMI cable and now I can finally achieve my dream of playing Minesweeper in glorious 720p. 

 

Thank you all for your help, I feel kinda dumb, but happy that I can enjoy my new rig. Cheers !