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google, why is it so hard to contact them?

Its as if they dont want to help anyone ive been searching and trying to find a way to contact them now for 4 hours and im getting more and more pissed off with them. i want to speak to a person not a god damn click this not this now this was this helpfull pile of wank.

 

i keep getting pop ups for aa.google.com/u/0/_/bgogb/program/get?rt=j&sourceid=117and aa.google. com/u/0/_/bgogb/program/get?rt=j&sourceid=23 and hangouts.google.com/webchat/u/0/_/data?ds.extension=106074807&_reqid=1137321&rt=j
it started happening at about 2200GMT 22/06/20 and has not stopped, its just constant spam. they are .bin files as far as i am concerned they are malicious as i do not use google hangouts and as for the other 2 no clue what they are. i have no intention of accepting these downloads until i know ecactly what they are, why i am getting them, where they are coming from and why i am being spammed with them. google products i use are chrome and gmail sometimes.
how would i block this spam?
 
Thank you Tydfil
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Just now, Tydfil said:

Its as if they dont want to help anyone ive been searching and trying to find a way to contact them now for 4 hours and im getting more and more pissed off with them. i want to speak to a person not a god damn click this not this now this was this helpfull pile of wank

It's deliberate. They want people to PAY for support, which is why they're not offering free support. They also don't want to deal with poor people or small-scale stuff, so they're only offering paid support to larger companies.

Hand, n. A singular instrument worn at the end of the human arm and commonly thrust into somebody’s pocket.

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6 minutes ago, Tydfil said:

-snip-

do you have ublock and adblock on?

 

Anything i've written between the * and * is not meant to be taken seriously.

keep in mind that helping with problems is hard if you aren't specific and detailed.

i'm also not a professional, (yet) so make sure to personally verify important information as i could be wrong.

 

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I'm 99% sure it is a problem with your PC, and not a problem at Google, unless you start to see widespread reports of this problem. Software is a complicated thing. Who knows what's interacting with what to cause the observed symptoms. Not that that helps you if you do have the problem.

 

If it is specific URLs, I'd be tempted to selectively block them with an adblocker as a workaround.

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Why are you trying to contact Google about this anyway? I just tried all 3 of those links in a sandbox and all 3 come back as a JSON Error, seems like you have something on you're PC that's causing this. Start by doing a full Malware Scan, I'd recommend MalwareBytes, just grab the free version and run a Full Scan, not a Quick Scan.

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