Major problems with my RTX 2060 **FIXED**

[boiclueless__]

Hey guys, i'm in need of some help. I built my first pc in June of 2019 and it was running perfectly up until a few weeks ago. Whenever i would play a game on my pc, I used to be able to run them on max setting and have very little drop in fps and my pc would run perfectly, up until a few weeks ago that is. No whenever i start up a game, my gpu spikes to 100% and my whole pc will restart. An example would be when ever i join a match of CSGO, my gpu commits suicide and spikes, then my whole pc will restart. please if you have the time, i really need some advice.

 

[LienusLateTips]

PC specs?

[FloRolf]

Have you checked the Temps? It's not the load that kills it it's usually the temperature that spikes. 

 

BTW, 100% usage on games is totally fine and actually exactly what it should do. 

[emosun]

3 minutes ago, FloRolf said:

100% usage on games is totally fine and actually exactly what it should do

wow every game on earth huh

[5x5]

Sounds like a power delivery problem (the restarts) - the 100% usage is normal

[boiclueless__]

Just now, LienusLateTips said:

PC specs?

i7-9700k CPU

RTx 2060 GPU

Gigabyte Z390 Ultra Durable

Cooler Master Gold 650W 80 Plus power supply

 

 

[boiclueless__]

3 minutes ago, 5x5 said:

Sounds like a power delivery problem (the restarts) - the 100% usage is normal

hm,how can i check?

 

10 minutes ago, FloRolf said:

Have you checked the Temps? It's not the load that kills it it's usually the temperature that spikes. 

 

BTW, 100% usage on games is totally fine and actually exactly what it should do. 

i havent, do you know a good way that i can?

[papajo]

1 minute ago, boiclueless__ said:

i7-9700k CPU

RTx 2060 GPU

Gigabyte Z390 Ultra Durable

Cooler Master Gold 650W 80 Plus power supply

 

 

check the temps before crushing (you can do that by using afterburner and display the temp stats as an overlay on your game notice what the numbers are before crushing) 

[boiclueless__]

Just now, papajo said:

check the temps before crushing (you can do that by using afterburner and display the temp stats as an overlay on your game notice what the numbers are before crushing) 

alrighty, ill tell yall what they are.

[boiclueless__]

2 minutes ago, boiclueless__ said:

hm,how can i check?

 

i havent, do you know a good way that i can?

 

2 minutes ago, papajo said:

check the temps before crushing (you can do that by using afterburner and display the temp stats as an overlay on your game notice what the numbers are before crushing) 

while idleing in the CSGO menu, it stays around 34C, while in a match it spiked to about 40C

[papajo]

Just now, boiclueless__ said:

 

while idleing in the CSGO menu, it stays around 34C, while in a match it spiked to about 40C

is that GPU or CPU temps? cause we need mostly GPU temps 

[papajo]

1 minute ago, boiclueless__ said:

 

while idleing in the CSGO menu, it stays around 34C, while in a match it spiked to about 40C

also did it crash? or you are just reporting temps? try to notice the temps before crashing. 

[boiclueless__]

Just now, papajo said:

also did it crash? or you are just reporting temps? try to notice the temps before crashing. 

my pc crashed, and the highest i saw was 40C  for the GPU

 

[boiclueless__]

3 minutes ago, papajo said:

is that GPU or CPU temps? cause we need mostly GPU temps 

GPU temps

[papajo]

2 minutes ago, boiclueless__ said:

my pc crashed, and the highest i saw was 40C  for the GPU

 

Have you done any overclocking to your system? 

 

Also download the trial version of aida64 and run a CPU stresstest (notice the temps as well)

 

If nothing happens for like 15 minutes or so 

 

download furmark and run a stress test

 

 

[boiclueless__]

1 minute ago, papajo said:

Have you done any overclocking to your system? 

 

Also download the trial version of aida64 and run a CPU stresstest (notice the temps as well)

 

If nothing happens for like 15 minutes or so 

 

download furmark and run a stress test

 

 

i haven't done any overclocking to my system

[papajo]

Just now, boiclueless__ said:

i haven't done any overclocking to my system

ok do the stress test then lets see if your system crashes by one so that we may be able to isolate the issue. 

[boiclueless__]

19 minutes ago, papajo said:

Have you done any overclocking to your system? 

 

Also download the trial version of aida64 and run a CPU stresstest (notice the temps as well)

 

If nothing happens for like 15 minutes or so 

 

download furmark and run a stress test

 

 

On furmark the temperature skyrocketed from about 32°c to about 57°c within a minute or less

[papajo]

2 minutes ago, boiclueless__ said:

On furmark the temperature skyrocketed from about 32°c to about 57°c within a minute

57 is fine keep it running for more than a minute

 

So no crashes so far? 

[boiclueless__]

Just now, papajo said:

57 is fine keep it running for more than a minute

 

So no crashes so far? 

it crashed at about 80

[papajo]

3 minutes ago, boiclueless__ said:

it crashed at about 80

Ok so since aida64 didnt crash or throttle we know now that its probably your GPU  but 80 degrees is not that high and you said you didnt do any OC... 

 

so inspect the card did it accumulate much dust? besides raising temps it can contribute to shortages.

 

if it has too much dust clean it use a blower can or your vacuum cleaner 

 

reseat the card make sure its sitting there snugly and straight (no hanging sideways ) you should hear a click sound but not neccessary (depends on the slot of your mobo) also make sure that you connect your card on the top(nearest to the CPU) PCIe x16 slot. 

 

check the cabling of the PSU and if you have extra PCI-e power connectors use them instead of the ones currently connected. 

 

Then download the latest nvidia driver from their website (do not install it yet) 

 

then do a DDU in when booting in safemode https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

reboot but before booting make sure you disconnect your computer from the internet

 

then install the drivers and click on advanced to perform a clean installation 

 

after that you can reconnect to the internet. 

 

is it still crashing? (also mention if your PSU has extra GPU/PCI-e cables available and if you tried those) 

[boiclueless__]

13 minutes ago, papajo said:

Ok so since aida64 didnt crash or throttle we know now that its probably your GPU  but 80 degrees is not that high and you said you didnt do any OC... 

 

so inspect the card did it accumulate much dust? besides raising temps it can contribute to shortages.

 

if it has too much dust clean it use a blower can or your vacuum cleaner 

 

reseat the card make sure its sitting there snugly and straight (no hanging sideways ) you should hear a click sound but not neccessary (depends on the slot of your mobo) also make sure that you connect your card on the top(nearest to the CPU) PCIe x16 slot. 

 

check the cabling of the PSU and if you have extra PCI-e power connectors use them instead of the ones currently connected. 

 

Then download the latest nvidia driver from their website (do not install it yet) 

 

then do a DDU in when booting in safemode https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

reboot but before booting make sure you disconnect your computer from the internet

 

then install the drivers and click on advanced to perform a clean installation 

 

after that you can reconnect to the internet. 

 

is it still crashing? (also mention if your PSU has extra GPU/PCI-e cables available and if you tried those) 

I don't have any extra cables, but I'll do everything else

[boiclueless__]

32 minutes ago, papajo said:

Ok so since aida64 didnt crash or throttle we know now that its probably your GPU  but 80 degrees is not that high and you said you didnt do any OC... 

 

so inspect the card did it accumulate much dust? besides raising temps it can contribute to shortages.

 

if it has too much dust clean it use a blower can or your vacuum cleaner 

 

reseat the card make sure its sitting there snugly and straight (no hanging sideways ) you should hear a click sound but not neccessary (depends on the slot of your mobo) also make sure that you connect your card on the top(nearest to the CPU) PCIe x16 slot. 

 

check the cabling of the PSU and if you have extra PCI-e power connectors use them instead of the ones currently connected. 

 

Then download the latest nvidia driver from their website (do not install it yet) 

 

then do a DDU in when booting in safemode https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

reboot but before booting make sure you disconnect your computer from the internet

 

then install the drivers and click on advanced to perform a clean installation 

 

after that you can reconnect to the internet. 

 

is it still crashing? (also mention if your PSU has extra GPU/PCI-e cables available and if you tried those) 

Still crashing

[tdkid]

how many cables do you have hooked up to your GPU. also an rtx 2060 from which company?

[boiclueless__]

1 minute ago, tdkid said:

how many cables do you have hooked up to your GPU. also an rtx 2060 from which company?

GeForce, and 2 cables