Ryzen 7 3700x Shows blue screen

[Netz]

Recently I have purchased Ryzen 7 3700x, Asus TUF x570 Plus MOBO, Corsair 3000mhz 16GB stick, nVidia RTX 2060, Samsung m2 256GB ssd, 
now recently I have come across a multiple blue screen error and restart. 
Does anyone facing similar issue,
In the blue screen it shows Critical structure error, etc, 
Bios is on latest update and use the genuine copy of Windows 10pro which was recently purchased as well. 

[NelizMastr]

Such a shame you bought low end crap memory though and just 8GB in a single channel config. This cripples Ryzen CPUs.

 

Make sure all components run their stock speeds and voltages and retest.

Also run Memtest86+ overnight, don't use the Windows memory test, put memtest86+ on a bootable USB and let it test for a good few hours.

[SupaKomputa]

reseat everything, the ram, drives, gpu etc.

This is a new PC, it should not make any structure error.

 

Update windows to the latest, don't forget to download the 1903 (may 2019 update) in https://www.microsoft.com/en-ca/software-download/windows10

[SupaKomputa]

4 minutes ago, NelizMastr said:

Such a shame you bought low end crap memory though and just 8GB in a single channel config. This cripples Ryzen CPUs.

Got nothing to do with it, Ryzen supports 2133 mhz and up.

[Stormseeker9]

10 minutes ago, Netz said:

Recently I have purchased Ryzen 7 3700x, Asus TUF x570 Plus MOBO, Corsair 2400hz 8GB stick, nVidia RTX 2060, Samsung m2 256GB ssd, 
now recently I have come across a multiple blue screen error and restart. 
Does anyone facing similar issue,
In the blue screen it shows Critical structure error, etc, 
Bios is on latest update and use the genuine copy of Windows 10pro which was recently purchased as well. 

Might want to pick up a 3200mhz 2*8GB ram kit.

 

ryzen benefits heaps of faster ram

[Netz]

The windows is running on the latest build. Most probably I have to reseat all the components again. 

[NelizMastr]

8 minutes ago, SupaKomputa said:

Got nothing to do with it, Ryzen supports 2133 mhz and up.

Still needed to be said. Plus, random BSODs are often the cause of faulty memory, and with a single stick it's easy to test.

[Netz]

Sorry Ram is Corsair 16GB 3000mhz. one

 

[Netz]

I even shows System service exception on blue screen

[SupaKomputa]

3 minutes ago, NelizMastr said:

Still needed to be said. Plus, random BSODs are often the cause of faulty memory, and with a single stick it's easy to test.

Can also be miss alignment, this is a new pc, it should not be faulty. It might be DOA, but it's pretty rare.

6 minutes ago, Netz said:

Sorry Ram is Corsair 16GB 3000mhz. one

You should just get 2x8gb if you're not planning to upgrade to 32gb.

[SupaKomputa]

2 minutes ago, Netz said:

I even shows System service exception on blue screen

Test the memory integrity with Memtest86.

[Netz]

Yeah will try MEMTEST86 today. 

[krapplejaxx]

I'm experiencing this as well, I have 32gb 3200 tridentZ rgb memory (3700x as well). I'll also try the memtest tonight. I have the speeds set to 3200 in my bios. Asus rog x570-f Mobo.

 

One thing I noticed, is that I have never experienced a blue screen while gaming, only when the computer is not being used. I just had one occurrence where it blue screened while doing simple web browsing. 

[Netz]

10 hours ago, krapplejaxx said:

I'm experiencing this as well, I have 32gb 3200 tridentZ rgb memory (3700x as well). I'll also try the memtest tonight. I have the speeds set to 3200 in my bios. Asus rog x570-f Mobo.

 

One thing I noticed, is that I have never experienced a blue screen while gaming, only when the computer is not being used. I just had one occurrence where it blue screened while doing simple web browsing. 

Seems like this is some issue which is just not to me alone. @Linus need to dig this into this issue.

[krapplejaxx]

My memtest returned no errors after running the 4 passes. I will switch my ram to the other 2 slots and see if I get the error again and report back.

[Netz]

21 minutes ago, krapplejaxx said:

My memtest returned no errors after running the 4 passes. I will switch my ram to the other 2 slots and see if I get the error again and report back.

yeah sure. Will do the same with my case as well. 

[Netz]

31 minutes ago, krapplejaxx said:

My memtest returned no errors after running the 4 passes. I will switch my ram to the other 2 slots and see if I get the error again and report back.

do you use the m.2 sdd as well? 

 

[krapplejaxx]

12 hours ago, Netz said:

do you use the m.2 sdd as well? 

 

I do. Corsair MP510

 

My initial ram sticks were in slots A2 and B2, switched them to A1 and B1, and no boot. Then I tried a single stick in B1, no boot, other stick in B1 and got it to boot. Going to try the rest individually now.

 

Here's my diagram for ram slots:

 

[CPU] [B1] [B2] [A1] [A2]

[krapplejaxx]

Individually tried my sticks in A1 and no blue screens in the last 2 days, only 16gb total though. Will try other slots individually next.

[Netz]

Tried same and got blue screen with critical structure error after 3days. 

[Netz]

Recently found out that using the chipset driver from the AMD website rather than using it from motherboard manufacturer website resolves the issue with Ryzen 5 3600. So we can try out that. 

[krapplejaxx]

Sounds good! I'll try it

[krapplejaxx]

No more blue screens, so that is good! However, now I am seeing that when my machine goes to sleep, it will not wake up fully. Lights and fans are on, but keyboard and video are not. Hybrid Sleep is currently enabled. I am able to power off with the power button, then turn it back on and it comes back to the point where I left it. When I turn off Hybrid Sleep, the same thing happens but when I power back on, it starts up as if it were newly rebooted. No overclocking is being performed.

[Netz]

2 hours ago, krapplejaxx said:

No more blue screens, so that is good! However, now I am seeing that when my machine goes to sleep, it will not wake up fully. Lights and fans are on, but keyboard and video are not. Hybrid Sleep is currently enabled. I am able to power off with the power button, then turn it back on and it comes back to the point where I left it. When I turn off Hybrid Sleep, the same thing happens but when I power back on, it starts up as if it were newly rebooted. No overclocking is being performed.

Are we both the only one that are facing such issue. Should we replace them?

[Fire2box]

I'm also experiencing the same issue or at least was. I used BlueScreenView software to read the dump reports and traced it back to what I think is a bad installation of the latest Nvidia driver. After installing a older driver and then back again on a whim I didn't have any issues since. However tonight when playing vanilla minecraft 1.14 it did give me a BSOD with the "critical Strcture error" and the software isn't reporting it as a driver fault i'm attaching that screenshot. It honestly isn't giving me any useful information I could work out. I've also played higher intensive games before and after notably Warframe. Destiny 2 and GTA:online. 

 

my specs are

 

3700x 

ASUS prime X570-p (with the latest AMD released test bios in order to play Destiny 2)

16GB corsair vengance DDR4 3200MHz 

EVGA 1070ti

 My boot drive is a m.2 500GB Crucial NVME (PCI-E gen 3)

windows 10 64 bit. 

 

Edit: I have no idea if it'll happen again and I have zero clue what caused this last one for me. But I'll keep this topic bookmarked in case. 

 

Edit: 8/7/2019. No BSOD since the one pictured and added my GPU in the specs. no crashes during hours of minecraft either.